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Telecommute Customer Service Representative ~ Jobs in Addison, IL

Sila Services

Customer Service Representative

Niles, IL

$15 - $17/hr

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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All JobsTelecommute Customer Service Representative ~ JobsTelecommute Customer Service Representative ~ Jobs in Addison, IL

Telecommute Customer Service Representative information

See Addison, IL salary details

$9

$18

$26

How much do telecommute customer service representative ~ jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for telecommute customer service representative ~ in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Telecommute Customer Service Representative ~ vs Remote Customer Support Specialist?

AspectTelecommute Customer Service RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office, computer, phoneHome office, computer, phone
Industry UsageCommon in retail, telecom, techCommon in tech, e-commerce, service sectors
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, technical support, account management

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in job focus: Customer Service Representatives typically handle general inquiries and order processing, while Customer Support Specialists often deal with technical issues and account-specific problems. Understanding these distinctions can help job seekers target the right position based on their skills and interests.

How can I become a telecommute customer service representative?

To become a telecommute customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require experience in customer service and proficiency with computer software or customer management tools. Applying through online job boards and demonstrating your ability to work independently are common steps in the process.

What are the most commonly searched types of Customer Service Representative ~ jobs in Addison, IL?

The most popular types of Customer Service Representative ~ jobs in Addison, IL are:

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For Telecommute Customer Service Representative ~ jobs in Addison, IL, the most frequently searched job titles are:

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The top searched job categories for Telecommute Customer Service Representative ~ jobs in Addison, IL are:

What cities near Addison, IL are hiring for Telecommute Customer Service Representative ~ jobs?

Cities near Addison, IL with the most Telecommute Customer Service Representative ~ job openings:

Telecommute Customer Service Representative jobs near you
Infographic showing various Telecommute Customer Service Representative ~ job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Carousel Checks Inc.

Palos Hills, IL

$17 - $21/hr

Full-time

Posted 4 days ago

Job description

Customer Service Representative (CSR)

The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer experience before, during, and after each purchase. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment while maintaining a customer-focused approach. The ideal candidate will excel at resolving customer concerns, processing orders, and building customer loyalty through exceptional service.

Primary Job Responsibilities

Core duties and responsibilities include the following:

  • Handles inbound and outbound customer calls in a professional and timely manner.
  • Engages with customers through live chat and email communication channels.
  • Processes customer orders and re-orders accurately and efficiently.
  • Promotes and solicits sales of new or additional products when appropriate. [
  • Answers customer questions regarding products, services, and ordering processes.
  • Makes corrections to existing orders and updates customer information as needed.
  • Resolves concerns related to current orders, shipping issues, and product delivery.
  • Reviews order information, shipping details, and customer data across multiple systems and web-based platforms.
  • Assists customers before, during, and after their purchases to ensure complete satisfaction.
  • Performs other related duties as assigned.
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Professional and customer-focused demeanor.
  • Strong active listening and interpersonal skills.
  • Analytical mindset with strong problem-solving abilities.
  • High attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office applications, Gmail, and web-based systems.
  • Strong time management and organizational skills.
  • Sound judgment and decision-making abilities.
  • Dependable and reliable work ethic.
Qualifications
  • Associate's degree or higher preferred.
  • Strong customer service background required.
  • Prior leadership or management experience preferred.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to communicate effectively via phone, chat, and email throughout the workday.

Pay Range: $17-$21/hour

This is a full-time, non-exempt position.

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