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Client Experience Coordinator Jobs (NOW HIRING)

Client Experience Coordinator (Hospitality Role) Location: Tustin Auto Center - All-New Tustin Kia Schedule: Full-Time, 5 Days/Week Compensation: Fixed Pay (Non-Commission Role) + Customer ...

Client Experience Coordinator

Chicago, IL · Hybrid

$18.75 - $25.25/hr

The Client Experience Coordinator supports the firm's Client Teams, Client Feedback program, Troutman Plus Value program, and signature client events. The Client Experience Coordinator will work ...

Client Experience Coordinator

Richmond, VA · Hybrid

$18 - $24.25/hr

The Client Experience Coordinator supports the firm's Client Teams, Client Feedback program, Troutman Plus Value program, and signature client events. The Client Experience Coordinator will work ...

Client Experience Coordinator (Hospitality Role) Location: Tustin Auto Center - All-New Tustin Kia Schedule: Full-Time, 5 Days/Week Compensation: Fixed Pay (Non-Commission Role) + Customer ...

Client Experience Coordinator

Belmont, NC · On-site

$16.75 - $22.50/hr

CLIENT EXPERIENCE COORDINATOR The Client Experience Coordinator is the first point of contact for clients and plays a key role in creating a welcoming, professional, and service‑oriented ...

Client Experience Coordinator (Hospitality Role) Location: Tustin Auto Center - All-New Tustin Kia Schedule: Full-Time, 5 Days/Week Compensation: Fixed Pay (Non-Commission Role) + Customer ...

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Client Experience Coordinator information

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How much do client experience coordinator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for client experience coordinator in the United States is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.56 per hour, depending on experience, location, and employer.

What does a Client Experience Coordinator do?

A Client Experience Coordinator is responsible for ensuring that clients have a positive and seamless experience when interacting with a company. They serve as a primary point of contact for clients, addressing inquiries, resolving issues, and coordinating communication between clients and internal teams. Their role often includes managing client accounts, organizing meetings or events, and gathering feedback to improve services. Ultimately, they help foster strong client relationships and ensure client satisfaction throughout the engagement process.

How does a Client Experience Coordinator typically collaborate with other departments to enhance client satisfaction?

A Client Experience Coordinator often works closely with teams such as sales, customer support, and operations to address client needs and resolve issues efficiently. They serve as a bridge between clients and internal departments, ensuring feedback and concerns are communicated clearly and actionable steps are taken. Regular cross-functional meetings and updates help the coordinator stay informed about ongoing projects and potential pain points, allowing them to proactively improve the overall client experience. This collaboration is key to identifying opportunities for service improvements and maintaining high client satisfaction levels.

What are the key skills and qualifications needed to thrive as a Client Experience Coordinator, and why are they important?

To thrive as a Client Experience Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or hospitality, often supported by a relevant degree or equivalent work history. Familiarity with customer relationship management (CRM) software, scheduling tools, and communication platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and a proactive attitude make someone stand out in this position. These skills ensure seamless client interactions, efficient resolution of issues, and positive long-term relationships that drive business success.

What is the difference between Client Experience Coordinator vs Customer Service Representative?

AspectClient Experience CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support channels
Employer & Industry UsageUsed in corporate, healthcare, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles in client relations and experience managementSeeking direct customer support roles

The main difference is that a Client Experience Coordinator focuses on managing and improving the overall client experience, often involving strategic planning and coordination. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. Both roles require strong communication skills, but the Coordinator role typically involves a broader scope of client relationship management and may require more specialized credentials.

More about Client Experience Coordinator jobs
What cities are hiring for Client Experience Coordinator jobs? Cities with the most Client Experience Coordinator job openings:
What are the most commonly searched types of Client Experience jobs? The most popular types of Client Experience jobs are:
What states have the most Client Experience Coordinator jobs? States with the most job openings for Client Experience Coordinator jobs include:
Infographic showing various Client Experience Coordinator job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,890 per year, or $21.1 per hour.
Client Experience Coordinator

Client Experience Coordinator

Textures Nashville

Nashville, TN • On-site

$17.75 - $23.75/hr

Full-time

Posted 14 days ago


Job description

Salary: 45000

Job Title: Client Experience Coordinator

Location:. Nashville, TN

Terms:
Full time - On-Site - Permanent

Salary:
Strong Compensation Package Including base salary and benefits.


About the role:
The Client Experience Coordinator will be detail-oriented and communicative. Will possess strong administrative management skills, a diligent work ethic, the ability to creatively problem-solve, and crisp attention to detail. The Client Experience Coordinator will play a crucial role in ensuring Showroom Readiness, and establishing a strong culture of hospitality. The Client Experience Coordinator will also have responsibilities with supporting the sales and estimation staff. This role will report directly to the Director of Revenue.

General Responsibilities:

o Mastery of Textures product and value propositions.

o Showroom readiness, including maintaining cleanliness, organization, and aesthetic appeal within a luxury design center.

o Labeling, stocking, and maintaining hand sample inventory.

o Local drop-offs, including delivering samples to local designers, architects, custom home builders or dropping deliveries to FedEx/UPS.

o Act as a liaison between the showroom and the Textures warehouse, including mail delivery and sample drops/deliveries.

o Actively participate in internal teams with a focus on strong communication, project preparedness, attention to detail, and needs for successful execution of assigned projects.

o Some special events/after hours industry functions as needed. (Typically one per quarter or less)

Estimation:

o Assist Project Coordinators with estimation, takeoffs and proposal submittal processes.

o Support the Sales staff with data collection and data entry to create accurate and quick estimates.

Sales Support:

o Assist the sales team preparing for client consultations, including procuring fresh flowers/accoutrements.

o As directed by Sales Team, assist with CRM data entry.

o Managing carpet sample requests, including checking pricing, stock and lead times.

o Shadow Sales staff during in-person meetings and presentations.

o Field incoming phone calls, walk-in guests, and deliveries to the showroom.




Requirements:

o College degree preferred, not required

o Must possess a valid TN drivers license

o Physical Requirements: Ability to stand for extended periods of time; lift up to 50 lbs.

o Schedule: Monday Friday, 9:00am 5:00pm, with occasional evenings