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Client Experience Coordinator Jobs (NOW HIRING)

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$21.50 - $28.75/hr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities ... Coordinates hybrid hearings (e.g., logging conference rooms, panelists and clients into online ...

Amerilife Group, LLC

Client Experience Coordinator

$18.75 - $25/hr

Job Summary The Client Experience Coordinator serves as the primary liaison between the client and the company throughout the new business and underwriting process. This role is responsible for ...

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. Responsibilities ... Coordinates hybrid hearings (e.g., logging conference rooms, panelists and clients into online ...

Richemont

Client Experience Coordinator

New York, NY · On-site

$20 - $26.75/hr

Client Experience & Hospitality * Create exceptional and lasting memories. * Deliver an exceptional ... Prepare client appointments, ensuring smooth coordination between Sales Associates and clients.

CIRCA

Client Experience Coordinator

Beverly Hills, CA · On-site

$21 - $28/hr

Serve as the main Client Experience contact for all West Coast CIRCA offices * Manage client appointments and submission pipeline using software platforms * Receive at minimum 30 calls per day and ...

The Hiring Platform

Client Experience Coordinator

Houston, TX · On-site +1

$17.25 - $22.50/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

The Hiring Platform

Client Experience Coordinator

Utica, NY · On-site +1

$18.50 - $24/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

The Hiring Platform

Client Experience Coordinator

Evansville, IN · On-site +1

$17.25 - $22.50/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

The Hiring Platform

Client Experience Coordinator

Carson City, NV · On-site +1

$17.75 - $23/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

The Hiring Platform

Client Experience Coordinator

Allentown, PA · On-site +1

$17.75 - $23.25/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

The Hiring Platform

Client Experience Coordinator

Houston, TX · On-site +1

$17.25 - $22.50/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

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Client Experience Coordinator information

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How much do client experience coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client experience coordinator in the United States is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Experience Coordinator?

To thrive as a Client Experience Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or hospitality, often supported by a relevant degree or equivalent work history. Familiarity with customer relationship management (CRM) software, scheduling tools, and communication platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and a proactive attitude make someone stand out in this position. These skills ensure seamless client interactions, efficient resolution of issues, and positive long-term relationships that drive business success.

How does a Client Experience Coordinator typically collaborate with other departments to enhance client satisfaction?

A Client Experience Coordinator often works closely with teams such as sales, customer support, and operations to address client needs and resolve issues efficiently. They serve as a bridge between clients and internal departments, ensuring feedback and concerns are communicated clearly and actionable steps are taken. Regular cross-functional meetings and updates help the coordinator stay informed about ongoing projects and potential pain points, allowing them to proactively improve the overall client experience. This collaboration is key to identifying opportunities for service improvements and maintaining high client satisfaction levels.

What is the difference between Client Experience Coordinator vs Customer Service Representative?

AspectClient Experience CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support channels
Employer & Industry UsageUsed in corporate, healthcare, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles in client relations and experience managementSeeking direct customer support roles

The main difference is that a Client Experience Coordinator focuses on managing and improving the overall client experience, often involving strategic planning and coordination. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. Both roles require strong communication skills, but the Coordinator role typically involves a broader scope of client relationship management and may require more specialized credentials.

What does a client experience coordinator do?

A client experience coordinator manages interactions between a company and its clients to ensure satisfaction and positive relationships. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills and a focus on customer service to enhance client retention and loyalty.

What is the role of a client experience coordinator?

A client experience coordinator is responsible for managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and a focus on delivering positive customer experiences.
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Client Experience Coordinator jobs near you
Infographic showing various Client Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,890 per year, or $21.1 per hour.

Client Experience Coordinator

Dogtopia of Sandy Springs

Atlanta, GA • On-site

$17/hr

Full-time

Posted 28 days ago

Job description

About Us
At Dogtopia, we believe every dog deserves the Most Exciting Day Ever! We're looking for an energetic, organized, and personable Client Experience Coordinator to become the first point of contact for future pet parents. If you enjoy talking with people, love helping customers, and thrive in a fast-paced environment, we'd love to meet you.
This role combines customer service, inside sales, and relationship building to help new families discover everything Dogtopia has to offer. A large part of your day will be spent making outbound calls and following up persistently with leads — if you enjoy the challenge of turning a "maybe" into a "yes," this is built for you.
What You'll Do
As part of our Client Experience Team, you'll help guide prospective clients from their first inquiry through their first visit.
Daily responsibilities include:
  • Answer incoming calls from prospective clients 
  • Respond to web leads quickly and professionally 
  • Schedule Meet & Greets for new dogs 
  • Follow up with missed appointments and inactive leads 
  • Build relationships with prospective pet parents through phone, text, and email 
  • Educate clients on daycare, boarding, spa services, and enrollment options 
  • Maintain accurate notes and follow-up schedules in our CRM 
  • Help re-engage previous guests through promotional outreach 
  • Work closely with our daycare locations to ensure a seamless client experience 
  • Assist with special sales campaigns and seasonal promotions 
  • Support social media engagement and client outreach projects as assigned 
What We're Looking For
We're looking for someone who:
  • Loves talking with people 
  • Is naturally friendly and positive 
  • Has excellent phone etiquette 
  • Is organized and detail-oriented 
  • Can multitask in a fast-paced environment 
  • Enjoys working toward goals 
  • Is comfortable using multiple computer programs simultaneously 
  • Learns new systems quickly 
  • Has strong written communication skills 
  • Loves dogs (obviously!) 
Preferred Experience
  • Customer service 
  • Hospitality 
  • Veterinary 
  • Dog Daycare Facility
  • Hotel 
  • Call center 
  • Inside sales 
  • Appointment scheduling 
  • CRM software 
Sales experience is a plus, but we can teach the right person.
What Success Looks Like
Successful team members:
  • Respond quickly to new inquiries 
  • Build rapport with prospective clients 
  • Schedule high-quality Meet & Greets 
  • Keep organized follow-up notes 
  • Consistently achieve appointment and conversion goals 
  • Deliver exceptional customer service every day 

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