ZipRecruiter

Log In

1

Client Experience Coordinator Jobs (NOW HIRING)

JAMS, Inc.

Client Experience Coordinator

San Jose, CA · On-site

$52K - $68K/yr

Assists the Manager, Client Experience in supporting multiple Resolution Centers. What you will do ... Coordinates hybrid hearings (e.g., logging conference rooms, panelists and clients into online ...

Sotheby's

Client Experience Coordinator

New York, NY · On-site

$50K - $54K/yr

Client Experience Coordinator ABOUT SOTHEBY'S Established in 1744, Sotheby's is the world's premier destination for art and luxury. Sotheby's promotes access to and ownership of exceptional art and ...

New York Kids Club

Client Experience Coordinator

Manhattan, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Client Experience Coordinator, you will have a strong background in customer engagement, you will drive enrollment success, and have a direct impact on the experience of our families. Your ...

New York Kids Club

Client Experience Coordinator

Manhattan, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Client Experience Coordinator, you will have a strong background in customer engagement, you will drive enrollment success, and have a direct impact on the experience of our families. Your ...

PNW Enterprises LLC

Client Experience Coordinator

Brooklyn, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Client Experience Coordinator, you will have a strong background in customer engagement, you will drive enrollment success, and have a direct impact on the experience of our families. Your ...

New York Kids Club

Client Experience Coordinator

Brooklyn, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Client Experience Coordinator, you will have a strong background in customer engagement, you will drive enrollment success, and have a direct impact on the experience of our families. Your ...

New York Kids Club

Client Experience Coordinator

Brooklyn, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Client Experience Coordinator, you will have a strong background in customer engagement, you will drive enrollment success, and have a direct impact on the experience of our families. Your ...

TRIMEDX Holdings

Client Experience Coordinator

Greenfield, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

TRIMEDX Holdings

Client Experience Coordinator

Lebanon, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

TRIMEDX Holdings

Client Experience Coordinator

Indianapolis, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

TRIMEDX Holdings

Client Experience Coordinator

Terre Haute, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

Trimedx

Client Experience Coordinator

Indianapolis, IN · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

TRIMEDX Holdings

Client Experience Coordinator

Indianapolis, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

previous page

Showing results 41-60

All JobsClient Experience JobsClient Experience Coordinator Jobs

Client Experience Coordinator information

See salary details

$14

$21

$28

How much do client experience coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client experience coordinator in the United States is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.56 per hour, depending on experience, location, and employer.

What does a client experience coordinator do?

A client experience coordinator manages interactions between a company and its clients to ensure satisfaction and positive relationships. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills and a focus on customer service to enhance client retention and loyalty.

How does a Client Experience Coordinator typically collaborate with other departments to enhance client satisfaction?

A Client Experience Coordinator often works closely with teams such as sales, customer support, and operations to address client needs and resolve issues efficiently. They serve as a bridge between clients and internal departments, ensuring feedback and concerns are communicated clearly and actionable steps are taken. Regular cross-functional meetings and updates help the coordinator stay informed about ongoing projects and potential pain points, allowing them to proactively improve the overall client experience. This collaboration is key to identifying opportunities for service improvements and maintaining high client satisfaction levels.

What are the key skills and qualifications needed to thrive as a Client Experience Coordinator?

To thrive as a Client Experience Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or hospitality, often supported by a relevant degree or equivalent work history. Familiarity with customer relationship management (CRM) software, scheduling tools, and communication platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and a proactive attitude make someone stand out in this position. These skills ensure seamless client interactions, efficient resolution of issues, and positive long-term relationships that drive business success.

What is the role of a client experience coordinator?

A client experience coordinator is responsible for managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and a focus on delivering positive customer experiences.

What is the difference between Client Experience Coordinator vs Customer Service Representative?

AspectClient Experience CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support channels
Employer & Industry UsageUsed in corporate, healthcare, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles in client relations and experience managementSeeking direct customer support roles

The main difference is that a Client Experience Coordinator focuses on managing and improving the overall client experience, often involving strategic planning and coordination. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. Both roles require strong communication skills, but the Coordinator role typically involves a broader scope of client relationship management and may require more specialized credentials.

More about Client Experience Coordinator jobs

What cities are hiring for Client Experience Coordinator jobs?

Cities with the most Client Experience Coordinator job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

Who are the top companies hiring for Client Experience Coordinator jobs?

The top employers for Client Experience Coordinator jobs are:

What states have the most Client Experience Coordinator jobs?

States with the most job openings for Client Experience Coordinator jobs include:

What job categories do people searching Client Experience Coordinator jobs look for?

The top searched job categories for Client Experience Coordinator jobs are:

Client Experience Coordinator jobs near you
Infographic showing various Client Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,890 per year, or $21.1 per hour.

Client Experience Coordinator

JAMS, Inc.

San Jose, CA • On-site

$52K - $68K/yr

Full-time

Re-posted 21 days ago

Job description

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

This position is fully onsite -- not remote or hybrid.

A Brief Overview

Provides a high level of concierge service and administrative support to internal and external clients. Maintains Resolution Center appearance and provides base-level case support; Assists the Manager, Client Experience in supporting multiple Resolution Centers.


What you will do

  • Provides professional concierge-level client services (e.g., client and neutral check-in, room assignments, front desk logistics, and responsibilities). Assists in the moderation of hybrid hearings, answers rollover calls and routes inquiries as appropriate.
  • Coordinates hybrid hearings (e.g., logging conference rooms, panelists and clients into online sessions). Supports all clients with technological needs, addresses assistance requests and troubleshoots inquiries throughout the day. Liaises with the IT department for tech support and logistics.
  • Performs administrative tasks, prepares and distributes mail, maintains document retention, and ensures supplies are available for internal and external clients as necessary. Assists on additional projects and participates in committees as designated by their manager. Provides touchpoints to clients as instructed by management to ensure that their local Resolution Center (“RC”) is prepared to satisfy the clients’ needs.
  • Coordinates food and beverage service (e.g., cafés, snacks, and beverages), restocks, cleans, and oversees the set-up and breakdown of lunch buffets.
  • Maintains facilities, including liaising with building management, security and janitorial staff. Partners with management to address facility issues including but not limited to repair requests.
  • Assists management with addressing safety plans and evacuation procedures. Contacts the HR department, in partnership with management to seek clarification on any of JAMS workplace safety practices. Provides support to assigned Resolution Center and serves as a resource to client experience team.
  • Other duties as assigned within similar scope.

  • High School or equivalent (GED). Required
  • 2-3 years of working in an administrative, clerical, or alternative dispute resolution role. Preferred
  • 2-3 years of working in a legal and client service role. Preferred
  • 2-3 years of working with Information Technology, audio, video, and video conferencing. Preferred
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)
  • Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
  • Verbal and written communication skills. (Required proficiency)
  • Ability to troubleshoot technical issues while working with remote IT support. (Required proficiency)
  • Ability to operate virtual media software, connecting to Zoom sessions, and connecting audio calls to video calls. (Required proficiency)
  • Prior experience with multimedia support (e.g. Zoom, HDMI connection to display, Creston). (Plus proficiency)
  • Ability to proactively verify and test existing A/V equipment. (Plus proficiency)

Apply