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Client Experience Associate Jobs (NOW HIRING)

Movable Ink

Client Experience Associate

Manhattan, NY · On-site

$60K - $65K/yr

Client Experience Associate Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable ...

Movable Ink

Client Experience Associate

Atlanta, GA · On-site

$60K - $65K/yr

Client Experience Associate Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable ...

WizeHire, Inc

Client Experience Associate

De Pere, WI · On-site

$55K - $70K/yr

Client Experience Associate Renier Hotopp Law Offices, LLC On-site | Monday-Friday, 8:30 AM - 5:00 PM CST Full-Time | Compensation: Based on Experience Build and Lead Client Experience in a Growing ...

Farther LLC

Client Experience Associate

Client Experience Associate Irving, TX Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth ...

Movable Ink

Client Experience Associate

New York, NY · On-site

$60K - $65K/yr

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive ...

AnywhereWorks

Client Experience Associate

$16/hr

We are looking for a Client Experience Associate to join our team! Please see below for more information: Your Role * Please watch: A Day in the Life of a Client Experience Associate * You will be ...

XBP ASIA

Client Experience Associate

Manhattan, NY · On-site

$19 - $21/hr

As a Client Services Associate (CSA) in the Technical Support department within the Customer ... Provide a consistent and quality experience in satisfying client demands which include, office ...

IV Nutrition

Client Experience Associate

Nashville, TN · On-site

IV Nutrition is hiring a Full-time & Part-time Client Experience Associate (CEA) to serve as the face of our clinic and deliver an exceptional experience for every client who walks through our doors.

IV Nutrition

Client Experience Associate

Nashville, TN · On-site

$15 - $20/hr

IV Nutrition is hiring a Full-time & Part-time Client Experience Associate (CEA) to serve as the face of our clinic and deliver an exceptional experience for every client who walks through our doors.

Farther LLC

Client Experience Associate

Irving, TX · On-site

The Role As a Client Experience Associate, you are at the core of Farther's client service and operations, delivering a flawless wealth management experience for advisors and clients. You'll support ...

Farther

Client Experience Associate

Irving, TX · On-site

The Role As a Client Experience Associate, you are at the core of Farther's client service and operations, delivering a flawless wealth management experience for advisors and clients. You'll support ...

IV Nutrition

Client Experience Associate

Nashville, TN · On-site

$15 - $20/hr

IV Nutrition is hiring a Full-time & Part-time Client Experience Associate (CEA) to serve as the face of our clinic and deliver an exceptional experience for every client who walks through our doors.

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Client Experience Associate information

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$10

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How much do client experience associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for client experience associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is a client experience associate?

A Client Experience Associate is a professional responsible for ensuring that clients have a positive and seamless experience with a company’s products or services. They serve as a key point of contact for clients, addressing inquiries, resolving issues, and gathering feedback to improve service quality. Their goal is to build strong client relationships, enhance satisfaction, and support client retention. Typically, they work closely with sales, support, and operations teams to deliver a consistent and high-quality experience for every client.

How does a client experience associate typically collaborate with other departments to resolve client issues?

Client Experience Associates frequently work alongside teams such as sales, product development, and technical support to address and resolve client concerns efficiently. They act as a liaison, gathering relevant information from clients and communicating it to the appropriate internal teams to ensure prompt resolution. This role requires strong interpersonal and organizational skills, as associates must balance client advocacy with internal processes. Collaboration is often facilitated through regular meetings, shared documentation, and coordinated follow-ups to maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a client experience associate, and why are they important?

To thrive as a Client Experience Associate, you need strong customer service skills, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and productivity tools like Microsoft Office or Google Workspace is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for ensuring client satisfaction, resolving issues efficiently, and building lasting relationships that support business growth.

What is the difference between Client Experience Associate vs Customer Service Representative?

AspectClient Experience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no formal certifications required
Work EnvironmentOffice setting, client-facing interactions, sometimes remoteCall centers, retail, or office environments, direct customer interactions
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, telecom, hospitality, various service industries
Common Search & Comparison IntentUnderstanding roles in client relations, professional growthCustomer support, troubleshooting, service quality

The main difference is that a Client Experience Associate focuses on building long-term relationships and providing tailored solutions to clients, often in professional or financial settings. In contrast, a Customer Service Representative handles general customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but differ in scope and industry focus.

Is a client experience associate a good job?

A client experience associate role involves managing customer interactions, ensuring satisfaction, and supporting client needs, often requiring strong communication and problem-solving skills. It can be a good entry-level position with opportunities for skill development and career advancement in customer service or client management fields.

What cities are hiring for Client Experience Associate jobs?

Cities with the most Client Experience Associate job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

What states have the most Client Experience Associate jobs?

States with the most job openings for Client Experience Associate jobs include:

What are popular job titles related to Client Experience Associate jobs?

For Client Experience Associate jobs, the most frequently searched job titles are:

Client Experience Associate jobs near you
Infographic showing various Client Experience Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,598 per year, or $22.4 per hour.

Client Experience Associate

Manhattan, NY • On-site

Movable Ink
Software Development • 501 - 1,000 employees
Learn more about Movable Inkexternal

$60K - $65K/yr

Other

Posted 5 days ago

Job description

Client Experience Associate

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

Responsibilities of the Client Experience Associate:

  • Learn the Movable Ink platform and email industry eco-system
  • Support Client Experience Manager (CXM) on named accounts as backup contact
  • Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
  • Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
  • Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
  • Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
  • Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
  • Manage contact roles in Salesforce for all clients organizations
  • Take minutes in client meetings
  • Troubleshooting queries and QA campaign setups for clients
  • Produce written documentation for custom projects

Qualifications:

  • Ability to manage multiple deadlines and deliverables simultaneously
  • Excellent oral and written communication skills
  • Strong ability to work well with others
  • Adaptability in a fast-changing environment
  • Positive attitude
  • Focuses on outcomes
  • Self-Motivated
  • Creative & entrepreneurial-minded
  • Willing to try new things
  • Coachability
  • Desire to learn HTML/CSS/Javascript and Photoshop

The base pay range for this position is $60,000-$65,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you're excited about the role but don't meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

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