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Client Experience Specialist Jobs (NOW HIRING)

AWTB

Client Experience Specialist

Huntsville, AL · On-site

$17 - $21.25/hr

About the job Client Experience Specialist Description: Join our dynamic travel team! As a Client Experience Specialist , youll help travelers plan and enjoy seamless, stress-free trips while work ...

Travel With Me

Client Experience Specialist

$18.25 - $22.75/hr

Client Experience Specialist Huntsville, Alabama, United States Join our dynamic travel team! As a Client Experience Specialist, you'll help travelers plan and enjoy seamless, stress-free trips while ...

AmTrust Financial

Client Experience Specialist

Alpharetta, GA · On-site

$17.25 - $21.75/hr

Client Experience Specialist The Client Experience Specialist reports to the Manager, Client Experience and is a member of AmTrust's Client Experience team. The Client Experience Specialist is ...

Live Oak Bank

Client Experience Specialist

$19.77 - $32.12/hr

Client Experience Specialist Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be ...

Drake and Associates

Client Experience Specialist

Waukesha, WI · On-site

$17.75 - $22.25/hr

Client Experience Specialist Drake & Associates is a growing financial planning firm focused on delivering exceptional guidance and an ultimate client experience. As we continue to expand, we're ...

Drake & Associates

Client Experience Specialist

Waukesha, WI · On-site

$17.75 - $22.25/hr

About This Opportunity The Client Experience Specialist will be responsible for a variety of operational, administrative, and client service functions that support the overall success and continued ...

LiveOak Bank

Client Experience Specialist

Wilmington, NC · On-site

$19.77 - $32.12/hr

As a Client Experience Specialist, you help fuel the growth of small businesses. We believe in treating every customer as the only customer. As a digital bank, our Client Experience Specialist ...

Live Oak Bank

Client Experience Specialist

Wilmington, NC · On-site

$19.77 - $32.12/hr

As a Client Experience Specialist, you help fuel the growth of small businesses. We believe in treating every customer as the only customer. As a digital bank, our Client Experience Specialist ...

Live Oak Bank

Client Experience Specialist

Wilmington, NC · On-site

$19.77 - $32.12/hr

As a Client Experience Specialist, you help fuel the growth of small businesses. We believe in treating every customer as the only customer. As a digital bank, our Client Experience Specialist ...

Carlson Financial

Client Experience Specialist

Topeka, KS · On-site

$50K - $55K/yr

Job Summary Our Client Experience Specialists serve as the primary point of contact for potential and existing clients. Most new clients come to Carlson Financial through our robust introduction ...

Fidelity Investments

Client Experience Specialist

Durham, NC · On-site

$17.25 - $21.50/hr

Client Experience Specialist Note: Fidelity will not provide immigration sponsorship for this position. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading.

Carlson Financial

Client Experience Specialist

Topeka, KS · On-site

$50K - $55K/yr

Job Summary Our Client Experience Specialists serve as the primary point of contact for potential and existing clients. Most new clients come to Carlson Financial through our robust introduction ...

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Client Experience Specialist information

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How much do client experience specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for client experience specialist in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.39 per hour, depending on experience, location, and employer.

What does a client experience specialist do?

A Client Experience Specialist is responsible for ensuring clients have a positive and seamless experience with a company or service. They act as the main point of contact for clients, addressing inquiries, resolving issues, and gathering feedback to improve services. Their goal is to build strong client relationships, increase satisfaction, and foster loyalty, often working closely with sales, support, and product teams. By understanding client needs and expectations, they help tailor solutions and enhance the overall customer journey.

How does a client experience specialist typically collaborate with other departments to resolve client issues?

Client Experience Specialists work closely with teams such as sales, product development, and technical support to ensure client concerns are addressed promptly and effectively. They often act as the liaison between the client and internal departments, communicating feedback and advocating for the client's needs. This collaboration may involve attending cross-functional meetings, documenting client issues, and following up until a satisfactory resolution is achieved. Building strong relationships with colleagues in other departments is key to providing seamless client experiences.

What are the key skills and qualifications needed to thrive as a client experience specialist, and why are they important?

To thrive as a Client Experience Specialist, you need strong interpersonal communication, problem-solving abilities, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software and ticketing systems is typically required, along with any relevant certifications in customer experience or service excellence. Exceptional listening skills, empathy, and adaptability help you build rapport and respond effectively to client needs. These skills are crucial for ensuring client satisfaction, loyalty, and positive brand reputation.

Do client experience specialist jobs require a degree?

Client Experience Specialist jobs typically do not require a specific degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, customer service experience, and familiarity with CRM tools are important for the role.

How to become a client experience specialist?

To become a client experience specialist, candidates typically need a bachelor's degree in business, communications, or a related field, along with strong communication and customer service skills. Relevant experience in customer support or client relations is often required, and familiarity with customer relationship management (CRM) tools can be beneficial. Developing problem-solving abilities and understanding client needs are essential for success in this role.
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Client Experience Specialist jobs near you
Infographic showing various Client Experience Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $42,903 per year, or $20.6 per hour.

Client Experience Specialist

Huntsville, AL • On-site

AWTB
See more jobs at AWTBexternal

$17 - $21.25/hr

Other

Re-posted 20 days ago

Job description

About the job Client Experience Specialist
Description:
Join our dynamic travel team! As a Client Experience Specialist, youll help travelers plan and enjoy seamless, stress-free trips while working from home with flexible hours.
Responsibilities:

  • Provide outstanding client support from inquiry to return.
  • Communicate clearly and professionally via phone, chat, or email.
  • Anticipate client needs and ensure smooth travel experiences.
  • Gather feedback to improve service quality.
Qualifications:
  • Excellent communication and people skills.
  • Detail-oriented and dependable with strong follow-up habits.
  • Comfortable working independently in a remote environment.
  • Passion for helping others and learning about travel.
What We Offer:
  • Work-from-home flexibility.
  • Mentorship and ongoing training.
  • Supportive, growth-minded team culture.
  • Access to travel industry perks and education.

Apply