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Client Service Professional Jobs (NOW HIRING)

Optimum HR LLC

Client Service Professional

Santa Ana, CA · On-site +1

$26.50 - $29/hr

About the Role The Client Service Professional serves as a trusted resource for assigned clients by providing responsive support, proactive communication, and day-to-day guidance related to HR and ...

Optimum HR LLC

Client Service Professional

Santa Ana, CA · On-site

$26.50 - $29/hr

About the Role The Client Service Professional serves as a trusted resource for assigned clients by providing responsive support, proactive communication, and day-to-day guidance related to HR and ...

R.R. Donnelley

Client Service Professional

Chicago, IL

$39.10K - $54.70K/yr

May serve as lead service professional on behalf of customer and internal RRD stakeholders, participating or leading client meetings or client business reviews. * Provide all necessary support to ...

Saguaro Aquatics

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Client Service Professional - Experince Required

Tucson, AZ · On-site

$18/hr

Client Services Administrator (Part-Time) Saguaro Aquatics - Tucson, AZ$18/hour | ~27 hours/week ... Deliver a welcoming, professional experience for all clients and staff * Promote programs and ...

New

Saguaro Aquatics

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Swim School Receptionist

Tucson, AZ · On-site

$18/hr

Client Services Administrator (Part-Time) Saguaro Aquatics - Tucson, AZ$18/hour | ~27 hours/week ... Deliver a welcoming, professional experience for all clients and staff * Promote programs and ...

New

Innovetive Petcare

Client Service Supervisor

Melrose, MA · On-site

$24 - $27/hr

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Melrose ... Manage high-volume phone lines and ensure prompt, professional communication * Train team members ...

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How much do client service professional jobs pay per hour?

As of May 29, 2026, the average hourly pay for client service professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Professional, and why are they important?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by Client Service Professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What does a Client Service Professional do?

A Client Service Professional is responsible for assisting clients with their inquiries, resolving issues, and ensuring a positive customer experience. They act as the main point of contact between the company and its clients, handling requests via phone, email, or in person. Their duties often include providing information about products or services, processing orders or transactions, and addressing complaints or concerns. Strong communication and problem-solving skills are essential for success in this role.
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What cities are hiring for Client Service Professional jobs? Cities with the most Client Service Professional job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
What states have the most Client Service Professional jobs? States with the most job openings for Client Service Professional jobs include:
Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 5% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Client Service Professional

Optimum HR LLC

Santa Ana, CA • On-site, Remote

$26.50 - $29/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Location: Remote within Southern California (Occasional work in our Santa Ana office may be required)

Want to work for a great company with competitive pay, excellent benefits, and opportunities for career growth? Optimum HR has been voted one of Orange County's Best Places to Work for the past 10 years, and we are seeking a full-time Client Service Professional to join our team. This role is ideal for someone who enjoys helping others, building relationships, and developing a career in HR, client services, payroll, or account management.

Optimum HR provides small and midsize companies with comprehensive human resources services and support. We pride ourselves on delivering responsive, high-touch service to our clients through collaboration, communication, and problem-solving.

About the Role

The Client Service Professional serves as a trusted resource for assigned clients by providing responsive support, proactive communication, and day-to-day guidance related to HR and HCM services. This position acts as a primary point of contact for clients and their employees, helping ensure an exceptional client experience while partnering with internal teams to resolve questions and concerns.

What You'll Do

  • Serve as a trusted point of contact for daily client and employee interactions
  • Build and maintain strong client relationships through proactive communication and support
  • Respond to client questions related to onboarding, offboarding, HR processes, and HCM navigation
  • Assist employers and employees with general HCM system support and troubleshooting
  • Escalate more complex HR, payroll, benefits, or compliance-related issues to the appropriate internal teams
  • Partner collaboratively with HR, payroll, and benefits teams to resolve client concerns in a timely manner
  • Research and troubleshoot client and employee inquiries
  • Support employee data management and related administrative processes
  • Identify opportunities to enhance the client experience and recommend additional services or solutions when appropriate
  • Maintain accurate client documentation and reporting
  • Assist with special projects and additional responsibilities as assigned

What We're Looking For

  • Bachelor's degree and/or equivalent combination of education and relevant experience
  • Minimum of 3 years of experience in client service, customer support, or a cross-functional business environment
  • Basic HR knowledge or familiarity with HCM systems preferred
  • Experience with HCM platforms is a plus, but not required
  • Exceptional customer service and relationship-building skills
  • Strong organizational and time management skills with high attention to detail
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities with sound judgment and initiative
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
  • Ability to work independently while managing priorities in a remote environment
  • Positive attitude with a collaborative, team-oriented mindset
  • Proficiency with Microsoft Office Suite and CRM systems
  • Commitment to professionalism, accountability, and client satisfaction

The salary range for this position is $26.50 – $29.00 per hour, depending on experience. In addition to competitive compensation, Optimum HR offers a generous benefits package and a collaborative, team-focused culture.

Final compensation decisions are based on several factors including experience, skills, education, and geographic location, with opportunities for future growth and advancement

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