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Client Service Professional Jobs in Ontario (NOW HIRING)

Client Service Administrator

Toronto, ON · On-site

CA$50K - CA$55K/yr

We are in search of a dynamic individual to join our team as a Client Service Administrator to ... Professional and effective communication skills, both written and verbal. * The ability to multi ...

Client Service Associate

Thornhill, ON · Hybrid

CA$50K - CA$60K/yr

Your primary focus will be on providing exceptional customer service on the in-force request, ensuring policy accuracy, and addressing any client inquiries or concerns promptly and professionally.

As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team ... The Client Service Associate role supports one or more Investment Advisors (IAs) and IA Team and ...

Client Service Advisor

Kitchener, ON · On-site

CA$45K - CA$65K/mo

... and professional reception and client waiting area ✅ Assist with documentation, insurance ... front-desk role (service industry experience is an asset, but not required) ✅ Strong ...

Client Service Assistant

Orillia, ON · On-site

CA$32K - CA$48K/yr

Support IA's in individual client investment needs to provide professional, customized investment-related advise, sales and services. * Works collaboratively within the market, BMO partners and the ...

We need talented, passionate professionals who are dedicated to doing what's right for our clients ... As a Client Service Representative, whether it's answering questions, assisting with transactions ...

CA$32K - CA$48K/yr

Support IA's in individual client investment needs to provide professional, customized investment-related advise, sales and services. * Works collaboratively within the market, BMO partners and the ...

... of services to our client base US GAAP & IFRS reporting standard for various fund structures ... professionals Excellent organizational and communication skills and the ability to work on own ...

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Client Service Professional information

See Ontario salary details

$7

$15

$26

How much do client service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for client service professional in Ontario is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Ontario?

The most popular types of Client Service jobs in Ontario are:

What cities in Ontario are hiring for Client Service Professional jobs?

Cities in Ontario with the most Client Service Professional job openings:

Infographic showing various Client Service Professional job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,828 per year, or $15.3 per hour.

Client Service Professional, Personal Debt Solutions

BDO Canada

Mississauga, ON • On-site

CA$32K - CA$56K/yr

Full-time

PTO

Posted 23 days ago


Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters apeople-first culturewith a high priority on your personal and professional growth.

Your Opportunity

Our Mississauga office is looking for a Client Service Professional to join the Office Administration team. This is a replacement role, and the successful candidate will own the following responsibilities:

  • Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
  • Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
  • Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
  • Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
  • Receiving and processing payments
  • Maintaining the front desk and reception area in an organized and professional manner
  • Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
  • Assisting in setting up of meeting rooms for training and various events
  • Maintain the appearance and cleanliness of the kitchen and meeting rooms
  • Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
  • Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.
  • Various other duties as required


How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
  • You understand your client's industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality work
  • You identify, recommend, and are focused on effective service delivery to your clients
  • You share in an inclusive and engaging work environment that develops, retains & attracts talent
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
  • You grow your expertise through learning and professional development.


Your experience and education

  • Experience in a professional reception role and general administrative duties is advantageous
  • A Business Diploma, Office Administration course or similar is highly regarded
  • Ability to stay organized within a busy work environment
  • Ability to support high level management demands with a strong attention to detail
  • Deadline and detail-oriented with the ability to work independently
  • Exceptional time management, organization and prioritization skills
  • Ability to work with and maintain confidentiality with sensitive information
  • Professional demeanor
  • Proficiency with Microsoft Office Suite
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours and overtime as needed

The expected range of compensation for this role is $32,000-$56,000 annually.


Why BDO?
Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.


At BDO, our people experience is guided by three core pillars-Do work with genuine care, Do what matters with purpose, and Do what's next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
  • We support your achievement of personal goals outside of the office and making an impact on your community.
  • We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
  • We encourage innovation and forward thinking, empowering you to embrace what's next and help shape the future of our firm

Giving back adds up:Where company meets community.BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We're committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts:
We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring - and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.


Flexibility:
All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada's Privacy Policy can be found here:

Privacy Policy | BDO Canada


Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.


To explore other opportunities at BDO, check out ourcareers page.