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Client Service Manager Jobs (NOW HIRING)

Tag Management Inc

Client Service Manager

La Jolla, CA · On-site

$30 - $42/hr

Accounts Client Service Manager (On-Site - La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type : Full-Time, Compensation: $30 to $ 42 per hour Permanent Schedule : Monday ...

Tag Management Inc

Client Service Manager

La Jolla, CA · On-site

$30 - $42/hr

Accounts Client Service Manager (On-Site - La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type : Full-Time, Compensation: $30 to $ 42 per hour Permanent Schedule : Monday ...

Empyrean

Client Service Manager

Houston, TX · On-site

JOB SUMMARY The Client Service Manager is accountable for the client satisfaction, relationship and resources for aligned clients. A typical client alignment consists of a group of clients with ...

empyrean

Client Service Manager

Houston, TX

JOB SUMMARY The Client Service Manager is accountable for the client satisfaction, relationship and resources for aligned clients. A typical client alignment consists of a group of clients with ...

ADP

Client Service Manager

Louisville, KY · On-site

ADP is hiring a Client Service Manager III. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for ...

Posted today

SPS-North America

Client Service Manager

Pittsburgh, PA

$80K - $90K/yr

Client Service Manager 📍 Pittsburgh On-site The Client Service Manager (Lockbox)) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for ...

Wsgr

Client Service Manager

San Diego, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Wsgr

Client Service Manager

San Francisco, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Wsgr

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

CIBC US

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

CIBC

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

Bergen Logistics

Client Service Manager

Kennesaw, GA

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

FBinsure,LLC

Client Service Manager

Taunton, MA

$40K - $48K/yr

As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and ...

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How much do client service manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the salary expectations for customer service managers?

The salary for a Client Service Manager typically ranges from $50,000 to $85,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or commissions are common in customer-focused environments.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

Is a client service manager a good career?

A client service manager is a professional responsible for maintaining client relationships, resolving issues, and ensuring customer satisfaction. It is a stable career with opportunities for advancement, often requiring strong communication, problem-solving skills, and industry knowledge. The role can be rewarding for those interested in customer relations and management.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How to become a client service manager?

To become a client service manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, problem-solving, and leadership skills is essential, and some employers may prefer certifications such as Certified Customer Service Manager (CCSM).

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

More about Client Service Manager jobs
What cities are hiring for Client Service Manager jobs? Cities with the most Client Service Manager job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
Who are the top companies hiring for Client Service Manager jobs? The top employers for Client Service Manager jobs are:
What states have the most Client Service Manager jobs? States with the most job openings for Client Service Manager jobs include:
What job categories do people searching Client Service Manager jobs look for? The top searched job categories for Client Service Manager jobs are:
Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Client Service Manager

Tag Management Inc

La Jolla, CA • On-site

$30 - $42/hr

Full-time

Posted 10 days ago

Job description

Accounts

Client Service Manager (On-Site – La Jolla)

Location: La Jolla, San Diego, CA (Strictly In-Office)

Job Type: Full-Time,

Compensation: $30 to $ 42 per hour

Permanent Schedule: Monday – Friday, 8:00 AM to 5:00 PM PST

Role Overview

The Client Service Manager is the primary owner of the client experience and relationship manager for our financial operations lifecycle. In this role, you will bridge the gap between financial precision and exceptional customer service. While you must possess a solid foundation of basic accounting concepts (to understand general ledgers, rules, and balances), you will not perform manual payment data entry. Instead, you will act as the high-touch champion who coordinates with processing teams, guides the client, and ensures workflows are executed with absolute white-glove precision.

Key Responsibilities

  • Client Relationship Ownership: Serve as the primary, proactive point of contact for an assigned book of clients, delivering exceptional, high-touch communication.
  • Workflow Coordination: Direct, monitor, and coordinate with the offshore processing team to deliver an accurate, seamless bill pay lifecycle.
  • Communication & Escalations: Maintain a 24-hour turnaround time for client communications, anticipate client questions, and resolve customer service bottlenecks calmly and professionally.
  • File & SOP Oversight: Review and update client SOP documents quarterly, ensuring that bank reconciliations are accurate and client QBO settings remain meticulously organized.
  • Financial Consultation: Look "beyond the numbers" to explain the context behind a bill or balance to clients clearly, rather than just treating it as raw data entry.
  • Risk Mitigation: Ensure strict adherence to client approval structures, flagging incomplete documentation or operational compliance risks early.

Requirements & Qualifications

  • Experience: 2+ years of experience in high-touch client service, account management, or financial customer relations.
  • Accounting Comprehension: Strong conceptual understanding of standard accounting processes, general ledger tracking, and file reconciliation workflows (without the need to manually code entries all day).
  • Technical Skills: 1+ years of experience navigating QuickBooks Online (QBO). Exceptional proficiency in Microsoft Excel and digital workflow platforms.
  • Client Service Edge: Stellar written and verbal communication skills with a natural knack for building deep client trust, managing expectations, and setting clear boundaries.



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