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Client Service Manager Jobs (NOW HIRING)

empyrean

Client Service Manager

Houston, TX

JOB SUMMARY The Client Service Manager is accountable for the client satisfaction, relationship and resources for aligned clients. A typical client alignment consists of a group of clients with ...

SPS North America

Client Service Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Client Service Manager Pittsburgh On-site The Client Service Manager (Lockbox)) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for the ...

Wsgr

Client Service Manager

San Diego, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Jambalaya Group

Client Service Manager

Villa Park, IL · On-site

Client Service Manager Oak Brook Terrace, IL | Hybrid After Training | Full-Time At Ardent Wealth Advisors, meaningful financial guidance begins with meaningful relationships. For more than 30 years ...

New

CIBC US

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

CIBC

Client Service Manager

San Francisco, CA · On-site

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

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How much do client service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

More about Client Service Manager jobs
What cities are hiring for Client Service Manager jobs? Cities with the most Client Service Manager job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
Who are the top companies hiring for Client Service Manager jobs? The top employers for Client Service Manager jobs are:
What states have the most Client Service Manager jobs? States with the most job openings for Client Service Manager jobs include:
What job categories do people searching Client Service Manager jobs look for? The top searched job categories for Client Service Manager jobs are:
Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Client Service Manager

ProGuard Security Services

San Francisco, CA • On-site

$85K/yr

Full-time

Posted 13 days ago

Job description

Salary Position

Mon-Fri 0800-1700

About Company:

Join ProGuard Security Services – A Leader in Security Excellence

At ProGuard Security Services, we’re more than a security company — we’re a team committed to professionalism, accountability, and growth. As a premier provider of security solutions across California, we deliver high-quality service through strong leadership, advanced technology, and exceptional people.

Our success is built on four key pillars — People, Training, Processes, and Technology (PTPT). We invest in our officers through comprehensive training, clear communication, and ongoing support to ensure every team member is confident, capable, and prepared to succeed.

We value our connection to the local communities we serve and offer meaningful career opportunities with real potential for advancement. Whether you’re an experienced professional or starting your security career, ProGuard provides the structure, resources, and teamwork to help you thrive.

ProGuard Security Services – Excellence in People, Training, Processes, and Technology.

About the Role:

The Client Service Manager plays a pivotal role in fostering strong, long-lasting relationships between the company and its clients by ensuring exceptional service delivery and client satisfaction. This position is responsible for overseeing client accounts, addressing their needs proactively, and acting as the primary point of contact to resolve any issues efficiently. The role requires strategic collaboration with internal teams to tailor solutions that meet client objectives and drive business growth. The Client Service Manager will analyze client feedback and market trends to continuously improve service offerings and client engagement strategies. Ultimately, this role aims to enhance client retention, increase client loyalty, and contribute to the overall success of the organization.

Minimum Qualifications:

  • Minimum of 5 years of experience in client service, account management, or a related customer-facing role.
  • Proven track record of managing client relationships and delivering excellent customer service.
  • Strong communication and interpersonal skills with the ability to engage effectively with diverse client groups.
  • Proficiency in CRM software and Microsoft Office Suite.

Preferred Qualifications:

  • Experience in managing client accounts within the industry relevant to the company’s services.
  • Familiarity with data analysis tools and techniques to interpret client data and market trends.
  • Project management certification or experience.
  • Demonstrated leadership experience in managing and developing client service teams.

Responsibilities:

  • Manage and nurture relationships with key client accounts to ensure high levels of satisfaction and retention.
  • Serve as the main liaison between clients and internal departments, coordinating efforts to meet client expectations and resolve concerns promptly.
  • Develop and implement client service strategies that align with company goals and client needs.
  • Monitor client account performance, prepare regular reports, and present insights and recommendations to both clients and senior management.
  • Lead and mentor client service teams to deliver consistent, high-quality service and foster a client-centric culture.
  • Identify opportunities for upselling or cross-selling additional services based on client requirements and business objectives.
  • Stay informed about industry trends and competitor activities to provide clients with relevant and innovative solutions.

Skills:

The Client Service Manager utilizes strong communication and interpersonal skills daily to build trust and rapport with clients, ensuring their needs are understood and met. Analytical skills are essential for interpreting client data and feedback to inform service improvements and strategic decisions. Proficiency with CRM systems and project management tools enables efficient tracking of client interactions and coordination of internal resources. Leadership and team management skills are applied to guide and motivate client service teams toward achieving performance goals. Additionally, problem-solving abilities are critical for addressing client concerns promptly and turning challenges into opportunities for enhanced client satisfaction.

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