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FM Global
FM Global

60 Fm Global Client Service Manager Jobs Hiring Near You

FM

Business Development Executive

Creve Coeur, MO · On-site

$106K/yr

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

FM

Business Development Executive

Creve Coeur, MO · On-site

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

FM

Business Development Executive

Creve Coeur, MO · On-site

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

FM

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

Sagility

Vice President Client Services

Concord, NC · On-site

$129K - $165K/yr

Proven experience in executive leadership roles within global client services or account management ... with a focus on strategic planning and execution. * Demonstrated success in leading and developing ...

FM

Business Development Executive

Saint Louis, MO · On-site

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

FM

Business Development Executive

Creve Coeur, MO · On-site

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

FM

Business Development Executive

Creve Coeur, MO · On-site

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

FM

Business Development Executive

Creve Coeur, MO · On-site

... services that FM Global can deliver * Lead through influence internal work groups to formulate ... Manager or similar client-facing role * Underwriting knowledge * Prior sales experience Highly ...

Wsgr

Client Service Manager

San Francisco, CA · Hybrid

$119K - $161K/yr

... dollar global corporations, as well as the venture firms, private equity firms, and investment ... Position Overview The Client Service Manager will play a key role in advancing the firm ...

Wsgr

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

... dollar global corporations, as well as the venture firms, private equity firms, and investment ... Position Overview The Client Service Manager will play a key role in advancing the firm ...

Tag Management Inc

Client Service Manager

La Jolla, CA · On-site

$30 - $42/hr

Accounts Client Service Manager (On-Site - La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type : Full-Time, Compensation: $30 to $ 42 per hour Permanent Schedule : Monday ...

Virtusa Corporation

Global Client Partner

Fremont, CA · On-site

Global Client Partner/Account Manager - The Global Leader in E-commerce and Cloud Infrastructure ... Services (ProServ), Product Teams and its Global Brands . Your mission is to deploy Virtusa ...

Tag Management Inc

Client Service Manager

La Jolla, CA · On-site

$30 - $42/hr

Accounts Client Service Manager (On-Site - La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type : Full-Time, Compensation: $30 to $ 42 per hour Permanent Schedule : Monday ...

Empyrean

Client Service Manager

Houston, TX · On-site

JOB SUMMARY The Client Service Manager is accountable for the client satisfaction, relationship and resources for aligned clients. A typical client alignment consists of a group of clients with ...

empyrean

Client Service Manager

Houston, TX

JOB SUMMARY The Client Service Manager is accountable for the client satisfaction, relationship and resources for aligned clients. A typical client alignment consists of a group of clients with ...

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All JobsFm Global JobsFm Global Client Service Manager Jobs

FM Global Jobs Information

Do workers at FM Global get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Does FM Global pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at FM Global worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at FM Global?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do FM Global managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at FM Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at FM Global?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FM Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at FM Global get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at FM Global?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at FM Global enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

Do people at FM Global recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at FM Global?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get support to advance at FM Global?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people think FM Global’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
63% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how FM Global is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for Client Service Manager jobs?
Client Executive Manager, Global Payments & Client Services

Client Executive Manager, Global Payments & Client Services

Citigroup, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Citi is looking for a Client Executive Manager to lead a high-performing team of Client Executives operating at the heart of Citi's global payments and cash services business, serving some of the world's most strategically significant technology and communications clients. In this senior management role, you will own the end-to-end client experience across complex, multi-region relationships - from executive governance and transformation program leadership to escalation resolution and regional service delivery. Your impact will be felt across client outcomes, team performance, and the continued evolution of Citi's global payments capabilities.
Responsibilities
  • Lead and develop a team of Client Executives supporting major global clients across the technology and communications sector, providing day-to-day guidance, performance oversight, and career development to ensure the team delivers to the highest standard.
  • Own regional client service escalations end-to-end, driving the resolution of complex and recurring service issues, authoring incident reports, and refining escalation processes to reduce client impact over time.
  • Partner closely with Sales teams to understand client business priorities, identify cross-sell opportunities, and coordinate internal product, technology, onboarding, compliance, and operations teams to deliver tailored client solutions.
  • Oversee the impact assessment and client communication for regional market and platform changes, managing client priorities through change rollouts to ensure seamless continuity of service.
  • Govern regional client policies and lead the evolution of client engagement practices across the Client Executive and Account Manager community, setting clear standards and accountability frameworks.
  • Lead quarterly business reviews and structured governance forums with senior client stakeholders, translating client feedback into actionable internal plans and ensuring follow-through across all committed workstreams.
  • Maintain strong governance and controls across all client-facing activities, working alongside Legal, Compliance, Risk, Audit, and Finance to uphold regulatory standards and safeguard Citi's reputation in every client interaction.

Required Qualifications & Skills
  • 15 or more years of experience within a global financial institution, with a track record of delivering complex client service and relationship management at senior levels.
  • 8 to 10 or more years of people management experience, including hiring, developing, and leading client service or account management teams on a regional or global basis.
  • Demonstrated experience leading client service functions as an account manager or as a manager of a client service team, with direct accountability for escalation resolution and service quality.
  • Ability to manage competing client priorities across a regional portfolio, conduct impact analysis for change programs, and communicate outcomes clearly to both client and internal stakeholders.
  • Sound understanding of risk and control principles, with the ability to apply sound judgement in client and business decisions while adhering to regulatory requirements and internal policy.
  • Bachelor's degree or equivalent professional experience in a relevant field.

Beneficial Skills & Qualifications
  • Master's degree in a relevant field such as finance, business administration, or a related discipline.
  • Familiarity with global payments infrastructure, including payment rails such as ACH, SWIFT, SEPA, or ISO 20022, and an ability to engage credibly with technically oriented clients and internal product teams.
  • Experience engaging with AI-enabled service models, digital transformation programs, or electronic banking account management initiatives within a financial services context.

What We Offer
This role offers the opportunity to operate at the most senior level of Citi's client services organization, leading a team that manages some of the bank's most strategically important global relationships. You will have genuine ownership, broad influence, and the platform to shape how Citi delivers for its largest clients across the globe.
  • A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team and clients.
  • Ownership of a high-profile, global client portfolio with direct exposure to executive-level decision-making across payments, technology, and transformation programs.
  • Leadership of a specialist team, with the autonomy to shape team structure, culture, and performance standards in a results-driven environment.
  • Access to Citi's global network and cross-functional expertise, enabling you to draw on world-class capabilities in product, technology, compliance, and operations to deliver for clients.
  • Opportunities for continued professional growth, with access to learning and development resources befitting a senior leader at one of the world's leading financial institutions.
  • Comprehensive financial wellbeing support, including competitive compensation and a benefits package designed for long-term value at the senior leadership level.
  • Wellbeing and family support programs that help you manage the demands of a senior role while maintaining balance across your professional and personal life.

Apply now to take ownership of one of the most impactful client leadership roles in Citi's global payments business and shape the future of how Citi serves its most valued partners.
#LI-DR1
Job Family Group:
Institutional Sales
Job Family:
Investor Sales
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jul 15, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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