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Client Service Manager Jobs in California (NOW HIRING)

Wsgr

Client Service Manager

San Diego, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Wsgr

Client Service Manager

Los Angeles, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Wsgr

Client Service Manager

San Francisco, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Wsgr

Client Service Manager

Palo Alto, CA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

CIBC US

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

CIBC

Client Service Manager

San Francisco, CA · On-site

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

CIBC

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and ...

PalAmerican Security

Client Service Manager

San Jose, CA

$85K - $105K/yr

PalAmerican Security - Client Service Manager Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and ...

PalAmerican Security

Client Service Manager

San Jose, CA

$85K - $105K/yr

PalAmerican Security - Client Service Manager Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and ...

Gallagher

Client Service Manager

Fresno, CA

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Halbert Hargrove

Be Seen First

Associate Client Service Manager

Long Beach, CA · On-site

$60K/yr

The Associate Client Service Manager maintains open communication with clients and team members, assists clients in scheduling their regular appointments with advisors, follows through on all ...

Gallagher

Client Service Manager

Fresno, CA

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

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All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in California

Client Service Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do client service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client service manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What are the salary expectations for customer service managers?

The salary for a Client Service Manager typically ranges from $50,000 to $85,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or commissions are common in customer-focused environments.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

Is a client service manager a good career?

A client service manager is a professional responsible for maintaining client relationships, resolving issues, and ensuring customer satisfaction. It is a stable career with opportunities for advancement, often requiring strong communication, problem-solving skills, and industry knowledge. The role can be rewarding for those interested in customer relations and management.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How to become a client service manager?

To become a client service manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, problem-solving, and leadership skills is essential, and some employers may prefer certifications such as Certified Customer Service Manager (CCSM).

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in California? The most popular types of Client Service jobs in California are:
What are popular job titles related to Client Service Manager jobs in California? For Client Service Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in California look for? The top searched job categories for Client Service Manager jobs in California are:
What cities in California are hiring for Client Service Manager jobs? Cities in California with the most Client Service Manager job openings:
Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in California as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $57,239 per year, or $27.5 per hour.
Client Service Manager

Client Service Manager

ProGuard Security Services

San Francisco, CA • On-site

$85K/yr

Full-time

Posted yesterday

Job description

Salary Position

Mon-Fri 0800-1700

About Company:

Join ProGuard Security Services – A Leader in Security Excellence

At ProGuard Security Services, we’re more than a security company — we’re a team committed to professionalism, accountability, and growth. As a premier provider of security solutions across California, we deliver high-quality service through strong leadership, advanced technology, and exceptional people.

Our success is built on four key pillars — People, Training, Processes, and Technology (PTPT). We invest in our officers through comprehensive training, clear communication, and ongoing support to ensure every team member is confident, capable, and prepared to succeed.

We value our connection to the local communities we serve and offer meaningful career opportunities with real potential for advancement. Whether you’re an experienced professional or starting your security career, ProGuard provides the structure, resources, and teamwork to help you thrive.

ProGuard Security Services – Excellence in People, Training, Processes, and Technology.

About the Role:

The Client Service Manager plays a pivotal role in fostering strong, long-lasting relationships between the company and its clients by ensuring exceptional service delivery and client satisfaction. This position is responsible for overseeing client accounts, addressing their needs proactively, and acting as the primary point of contact to resolve any issues efficiently. The role requires strategic collaboration with internal teams to tailor solutions that meet client objectives and drive business growth. The Client Service Manager will analyze client feedback and market trends to continuously improve service offerings and client engagement strategies. Ultimately, this role aims to enhance client retention, increase client loyalty, and contribute to the overall success of the organization.

Minimum Qualifications:

  • Minimum of 5 years of experience in client service, account management, or a related customer-facing role.
  • Proven track record of managing client relationships and delivering excellent customer service.
  • Strong communication and interpersonal skills with the ability to engage effectively with diverse client groups.
  • Proficiency in CRM software and Microsoft Office Suite.

Preferred Qualifications:

  • Experience in managing client accounts within the industry relevant to the company’s services.
  • Familiarity with data analysis tools and techniques to interpret client data and market trends.
  • Project management certification or experience.
  • Demonstrated leadership experience in managing and developing client service teams.

Responsibilities:

  • Manage and nurture relationships with key client accounts to ensure high levels of satisfaction and retention.
  • Serve as the main liaison between clients and internal departments, coordinating efforts to meet client expectations and resolve concerns promptly.
  • Develop and implement client service strategies that align with company goals and client needs.
  • Monitor client account performance, prepare regular reports, and present insights and recommendations to both clients and senior management.
  • Lead and mentor client service teams to deliver consistent, high-quality service and foster a client-centric culture.
  • Identify opportunities for upselling or cross-selling additional services based on client requirements and business objectives.
  • Stay informed about industry trends and competitor activities to provide clients with relevant and innovative solutions.

Skills:

The Client Service Manager utilizes strong communication and interpersonal skills daily to build trust and rapport with clients, ensuring their needs are understood and met. Analytical skills are essential for interpreting client data and feedback to inform service improvements and strategic decisions. Proficiency with CRM systems and project management tools enables efficient tracking of client interactions and coordination of internal resources. Leadership and team management skills are applied to guide and motivate client service teams toward achieving performance goals. Additionally, problem-solving abilities are critical for addressing client concerns promptly and turning challenges into opportunities for enhanced client satisfaction.

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