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Vice President Client Service Jobs in California

Cathay Bank

VP , Client Service Manager

Woodland Hills, CA · On-site

$85K - $101K/yr

Video Clip 1 Video Clip 2 Video Clip 3 GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

Cathay Bank

VP, Client Service Manager

Woodland Hills, CA · On-site

$85K - $125K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

BNY

Vice President, Client Operations

Los Angeles, CA · On-site

$80K/yr

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

GSTV

VP, Client Partnerships

Los Angeles, CA · On-site

$165K - $175K/yr

VICE PRESIDENT, CLIENT PARTNERSHIPS * This is an individual contributor role located in Los Angeles, CA. Summary: GSTV is looking for VP, Client Partnerships candidates with a demonstrated history of ...

Doist

VP, Client Partnerships

Los Angeles, CA · On-site

$180 - $225/hr

You are in charge of executing the vision (set by the C-suite/SVP) and making it come to life across the agency and client teams. You have your finger on the pulse of every aspect of the business and ...

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All JobsVice President Client Service JobsVice President Client Service Jobs in California

Vice President Client Service information

See California salary details

$78.5K

$161.1K

$258.6K

How much do vice president client service jobs pay per year?

As of Aug 20, 2026, the average yearly pay for vice president client service in California is $161,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,700.00 and $175,200.00 per year, depending on experience, location, and employer.

What does a vice president client service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a vice president client service?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a vice president client service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in California?

The most popular types of Client Service jobs in California are:

What cities in California are hiring for Vice President Client Service jobs?

Cities in California with the most Vice President Client Service job openings:

Vice President Client Service jobs near you
Infographic showing various Vice President Client Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $161,079 per year, or $77.4 per hour.

Client Service Associate/Specialist

Cathay Bank

El Monte, CA • On-site

$24.38 - $26.59/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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GENERAL SUMMARY
The Client Service Associate is responsible for partnering with AVP/VP, Client Service Manager and Relationship Managers to establish and manage relationships with commercial clients, providing exceptional internal and external client service, and is critical to enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients. This role reports to the AVP/VP, Commercial Client Service Manager and supports the AVP/VP, Client Service Managers, Relationship Managers, and Portfolio Managers for an assigned portfolio.
ESSENTIAL FUNCTIONS
  • Partner closely with AVP/VP, Client Service Managers and Relationship Managers to onboard new clients, execute transactions per the correct approval and/or authorization acquired, focus on operational excellence and due diligence, and retain and grow relationships.
  • Serves as the backup for the AVP/VP, Client Service Managers as it relates to relationship management activities, day to day transactions and service-related matters, as well as operational controls for an assigned portfolio of clients.
  • Prepare, collect and review documentation for accuracy and completeness, open new accounts, research issues, process transactions and inquiries.
  • Along with AVP/VP, Client Service Manager and other bank Team Members, assist with new client onboarding and implementation of products and services.
  • Together with AVP/VP, Client Service Manager, or internal business partner, recommend, cross-sell, and coordinate the implementation of all deposit, treasury management, wealth, and international products and services that best compliments the client and their business.
  • Proactively and professionally manage client concerns, assist team members, provide prompt follow-up and appropriately escalate complex or sensitive matters to AVP/VP, Client Service Manager if needed.
  • Educate clients on banking products, services, and digital tools
  • Together with the AVP/VP, Client Service Manager engages with assigned clients to measure service levels, learn more about the client and their business, schedule appointments and discuss new opportunities.
  • Along with the AVP/VP, Client Service Manager develop cross-divisional relationships and collaborate with internal partners to fully understand client needs and provide the best client centric solutions.
  • Ensure compliance with bank policies, procedures, and regulatory requirements
  • Maintain the integrity of client data within all bank files and systems.
  • Perform general administrative and operational duties as assigned

QUALIFICATIONS
  • Education: High School diploma or equivalent required
  • Experience:
    • Minimum of 2+ year customer service, administrative, or banking experience preferred
    • Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc).
    • Experience with FIS Platform is preferable but not required.
    • Basic knowledge of banking products and services is helpful but not required.
    • Work effectively and concurrently manages competing priorities.
  • Skills/Ability:
    • Works with an appropriate sense of urgency and immediacy.
    • Strong professional verbal, written, and presentation skills.
    • Excellent organizational skills and attention to detail
    • Strong project management, organizational and analytical skills.
    • Strong interpersonal and customer service skills.
    • Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.
    • Ability to work independently and collaboratively with team members.
    • Willingness to learn banking systems, policies and procedures
    • Bilingual English/Mandarin and/or Cantonese preferred
    • Commitment to providing excellent customer service and maintaining confidentiality

OTHER DETAILS
$24.38 - $26.59 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
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Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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