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Client Service Director Jobs in California (NOW HIRING)

Cooley LLP

Director of IP Client Service

San Diego, CA · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP Team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 ...

Cooley

Director of IP Client Service

San Francisco, CA · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP Team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 ...

Cooley

Director of IP Client Service

San Diego, CA · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP Team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 ...

Cooley LLP

Director of IP Client Service

San Diego, CA · On-site

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP Team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 ...

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All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in California

Client Service Director information

See California salary details

$38K

$89.8K

$160.9K

How much do client service director jobs pay per year?

As of Jul 31, 2026, the average yearly pay for client service director in California is $89,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $108,100.00 per year, depending on experience, location, and employer.

What is a Client Service Director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

What are the key skills and qualifications needed to thrive as a Client Service Director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How does a Client Service Director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.
What are the most commonly searched types of Client Service jobs in California? The most popular types of Client Service jobs in California are:
What cities in California are hiring for Client Service Director jobs? Cities in California with the most Client Service Director job openings:
Client Service Director jobs near you
Infographic showing various Client Service Director job openings in California as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $89,756 per year, or $43.2 per hour.

Client Service Director - Water/Wastewater

Kennedy Jenks

San Diego, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering, environmental consulting, and construction management services, with a focus on innovation and sustainability. Using advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects from planning through construction. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, award-winning water reuse projects, and efficient construction management practices that ensure quality, safety, and on-time delivery. We are known for our dedication to industry-leading client service and tailored solutions.
Kennedy Jenks is seeking a dynamic Client Service Director in San Diego to grow and strengthen our public and private sector water and wastewater practice across our national footprint.
This senior leadership role is central to Kennedy Jenks' growth strategy, combining client relationship leadership, market development, team building, strategic planning, and delivery oversight for meaningful water, wastewater, stormwater, environmental, pipeline, and industrial consulting work.
You'll step into a well-established, high-performing practice with strong client relationships, an active project portfolio, and a national platform. Working alongside established leaders and project teams, you'll help build on that momentum by identifying opportunities, deepening client partnerships, developing high-performing teams, and delivering practical infrastructure solutions that support communities, utilities, and industrial clients.
What You'll Do
As a Client Service Director, you'll operate at the intersection of client leadership, business development, strategic growth, and project delivery.
  • Develop opportunities: Engage the marketplace to identify new clients, projects, partnerships, and service opportunities aligned with KJ's water and wastewater growth strategy.
  • Advance client relationships: Use established municipal, industry, and teaming relationships to expand service offerings and strengthen long-term client partnerships.
  • Lead strategic pursuits: Guide positioning, teaming, proposal strategy, interview preparation, and pursuit planning for priority opportunities across your territory.
  • Build high-performing teams: Collaborate with internal leaders on strategic hiring, staff development, team structure, and inclusive leadership that supports project and client success.
  • Oversee project development: Support scope, schedule, fee development, negotiation, staffing, and coordination from planning through design and construction.
  • Contribute to delivery: Serve as a project manager, project engineer, or project team member where your leadership and technical judgment add value.

What Makes This Role Different
  • Direct growth impact: Your relationships, judgment, and market insight will help shape where KJ grows and how we bring value to clients.
  • National platform, local relevance: You can connect local client needs with KJ's broader technical depth, project resume, and collaborative resources across the firm.
  • Visible leadership role: You'll influence strategy, pursuits, team development, and client outcomes while contributing to work that supports resilient infrastructure and trusted public and private sector partnerships.

What You Bring
  • Client-centered leadership: A reputation for building trust, listening well, and aligning solutions with client priorities.
  • Business development mindset: Confidence identifying opportunities, shaping strategy, and converting relationships into meaningful work.
  • Collaborative influence: The ability to bring internal teams, external partners, and client stakeholders together around shared goals.
  • Team development approach: A commitment to mentoring, motivating, and supporting inclusive teams that deliver strong results.
  • Clear communication: Strong writing, editing, research, presentation, and verbal communication skills.

Qualifications
  • Education: BS or MS in Civil, Chemical, Environmental, or a similar engineering field.
  • Experience: Minimum of 15 years of relevant experience in consulting, engineering, or infrastructure services.
  • Market knowledge: Thorough understanding of the local consulting market, including municipal and industry client needs.
  • Licensure: Professional Engineer (PE) license or ability to obtain licensure in CA.
  • Preferred: Design-Build experience and DBIA certification.
  • Travel: Ability to travel to client sites, project locations, and Kennedy Jenks offices as needed.

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work, with a minimum of two days per week in the office. This approach empowers our people to thrive, collaborate, and do their best work.
Salary range for this position is anticipated to be $157,000 and $354,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location.
Benefits summary: Medical, dental, vision, life and disability insurance; a health savings account; a 401(k); bonus programs; tuition reimbursement; employee ownership opportunity; professional registration support; business travel assistance; competitive paid time off and holidays; an employee assistance program; and additional programs that support your wellbeing and professional growth.
#LI-Hybrid
Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.

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