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Client Service Jobs (NOW HIRING)

Client Service Support

New York, NY · On-site

$100K - $115K/yr

Position Summary Guggenheim Investments is seeking a Client Service Support individual to serve as the internal operations lead for a dedicated client service team, responsible for driving timely ...

Associate, Client Service Department: Business Development, Non-Core Investment Services Title: Associate, Client Service Reports To: Managing Director, Client Experience Job Summary: The Associate ...

Overview At Gallagher, we're looking for an experienced Client Service Executive to join our Commercial team. In this Executive level role, you'll oversee a significant book of business, collaborate ...

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Melrose, Massachusetts Compensation: $24.00 - $27.00 / hour Description Melrose Animal Clinic At Melrose ...

Overview At Gallagher, we're looking for an experienced Client Service Executive to join our Commercial team. In this Executive level role, you'll oversee a significant book of business, collaborate ...

Overview At Gallagher, we're looking for an experienced Client Service Executive to join our Commercial team. In this Executive level role, you'll oversee a significant book of business, collaborate ...

Overview At Gallagher, we're looking for an experienced Client Service Executive to join our Commercial team. In this Executive level role, you'll oversee a significant book of business, collaborate ...

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Client Service information

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How much do client service jobs pay per hour?

As of May 30, 2026, the average hourly pay for client service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

What job makes $10,000 a month without a degree?

In client service roles, high earnings of $10,000 or more per month are uncommon without specialized skills, experience, or certifications. Typically, such income levels are associated with senior positions, entrepreneurship, or roles in sales, consulting, or management that reward performance and client retention. Building expertise, networking, and developing a strong professional reputation are key factors for higher earnings in this field.
More about Client Service jobs
What cities are hiring for Client Service jobs? Cities with the most Client Service job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
What states have the most Client Service jobs? States with the most job openings for Client Service jobs include:
Infographic showing various Client Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Client Service Support

Guggenheim Investments

New York, NY • On-site

$100K - $115K/yr

Full-time

Posted 22 days ago


Job description

Position SummaryGuggenheim Investments is seeking a Client Service Support individual to serve as the internal operations lead for a dedicated client service team, responsible for driving timely client onboarding execution and coordinating operational items across internal stakeholders and coordinate the opening and closing of client accounts, ensuring checklists are complete. This role will align daily with the Senior Client Service Executive and Junior Client Service Associate on daily operations and escalations while reporting directly to the Deputy Head of Client Service Operations.
This role is based in New York City, full-time.ResponsibilitiesKey Responsibilities
  • Align daily with the Senior Client Service Executive Team on daily activities, account relationship management, priorities, and goals

  • Take instruction and direction from the Deputy Head of Client Service Operations and keep the Senior Client Service Executive up to speed on all client issues

  • Ensure timely communication of all required operational information for client accounts

  • Lead internal onboarding execution, serving as primary coordinator across all internal stakeholders

  • Drive onboarding workflows and ensure timely completion of all milestones

  • Provide expertise as an operational subject matter expert with regard to onboarding of funds and SMAs, ensuring all details are fully researched and addressed by all affected groups in the firm

  • Coordinate the opening and closing of client accounts on the accounting platform using the client and account utilities

  • Ensure folders and checklists for onboarding and offboarding are complete

  • Gather, organize, and track onboarding documentation and requirements

  • Coordinate with operations, legal, compliance, investment management, and other internal teams to execute onboarding tasks

  • Track onboarding progress and proactively communicate status to the Senior Client Service Executive and Junior Client Service Associate

  • Identify and resolve onboarding roadblocks; escalate issues as needed

  • Update onboarding status and milestones in Salesforce and other tracking systems

  • Ensure seamless handoff from onboarding to ongoing servicing

  • Lead internal operational items, coordinating across functional areas to address client needs

  • Liaise with various departments to ensure tasks are completed timely and accurately

  • Escalate all operational back and middle office issues to the Deputy Head of Client Service Operations

  • Work with Operations, Legal, Distribution, and members within the Investment Management Group among others to review and ensure scalability in existing and new processes

  • Provide day-to-day operational support to the Senior Client Service Executive and Junior Client Service Associate

  • Execute operational tasks as directed by the Senior Client Service Executive

  • Work closely with Junior Client Service Associate on daily operational tasks

  • Track and manage operational workflows to ensure timely execution

  • Proactively identify operational issues and drive resolution

  • Maintain accurate and up-to-date client information in Salesforce

  • Document meeting notes, client communications, and action items as directed

  • Prepare and format client reports, presentations, and correspondence

  • Ensure data accuracy and consistency across client records

  • Maintain organized files, records, and documentation for client accounts

  • Support preparation of Due Diligence Questionnaires (DDQs)

  • Coordinate DDQ responses across internal teams

  • Ensure accuracy and timely completion of due diligence requests

  • Assist in resolving routine client service issues and requests

  • Escalate matters requiring additional expertise or authority to the Senior Client Service Executive or Junior Client Service Associate

  • Support the team in tracking and closing out open client issues

  • Identify opportunities for process improvement and efficiency gains

  • Support implementation of process enhancements

  • Document workflows and standard operating procedures

Qualifications

Required

  • Bachelor's degree or equivalent experience
  • 2+ years of experience in operations, client support, or project coordination within financial services
  • Strong project coordination and workflow management skills
  • Proficiency in Salesforce (or other CRM), Excel, Word, PowerPoint, and Outlook
  • Strong attention to detail and organizational skills
  • Effective written and verbal communication skills
  • Ability to manage multiple tasks and meet deadlines

Preferred

  • Experience with client onboarding in asset management or financial services
  • Familiarity with Fixed Income products or institutional asset management
  • Understanding of front-office and middle-office workflows
Salary Range

Annual base salary between

$100,000.00-$115,000.00

The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.