Client Service Associate 1099 / Remote Contractor
Capitol Family Office is a fully remote boutique financial advisory firm serving successful business owners, executives, and professionals. We combine deep expertise with high-touch service, using smart tech and fast execution to keep things moving and clients cared for.
We're looking for an experienced, proactive Client Service Associate to join our team. This is a fast-paced role supporting both firm partners, with a focus on day-to-day execution, administration, operations, and client service. You'll work especially closely with our Managing Partner, acting as her right hand.
Why This Role Matters
You'll be central to keeping the client experience seamless, ensuring forms are correct, follow-ups happen on time, accounts are opened properly, and client needs are taken care of efficiently. If you love owning a full task list, working closely with senior leadership, and making things happen every day, this is for you.
What You'll Do
Client Service & Workflow Coordination
Coordinate and take action on client service requests
Process account openings, transfers, and custodial forms with precision
Handle client scheduling, reminders, and meeting logistics
Track follow-ups and ensure all client tasks are completed accurately and on time
Communicate directly with clients to complete tasks and service requests
Administrative & Tech-Savvy Execution
Maintain organized digital files and CRM records (Redtail, ShareFile, etc.)
Handle e-signature workflows, document tracking, and custodial follow-ups
Use tools like Calendly, Emoney, and Zoom daily
Leverage AI tools to draft emails, organize data, and reduce friction in routine work
Executive & Partner Support
Manage partner calendars, follow-up tasks, and internal checklists
Communicate key updates and task statuses clearly and consistently
Step in to get things done quickly, without needing to be asked twice
Proactively identify what needs attention and take ownership
What We're Looking For
Have 3+ years' experience in a financial advisory, RIA, or wealth management firm
Know the lingo, paperwork, custodians, and processes like second nature
Thrive in a fast-moving, task-heavy environment with no room for dropped balls
Take initiative, figure things out, and finish the job with high attention to detail
Are a highly organized, reliable, proactive, and calm under pressure person
Love working closely with senior leadership and interacting with clients
Communicate clearly and consistently, even when working independently
Enjoy using tech and AI to get more done faster
Interest and experience with paraplanner tasks a plus.
Compensation
$30$45/hour depending on experience
Contractor role; fully remote
2040 hours per week (with flexibility and room to grow)
Must be available to work with partners Monday Friday PST
How to Apply
Complete the questionnaire
Upload your resume
Provide 3 work references