Client Service Associate
$14 - $19.25/hr
Columbus, OH · On-site
$14 - $19.25/hr
Columbus, OH · On-site
$13.50 - $18.75/hr
Columbus, OH · On-site
$16.50 - $22.25/hr
Lancaster, OH · On-site
$20 - $26/hr
Lancaster, OH · On-site
$20 - $26/hr
Lockbourne, OH · On-site
$17.25 - $22.75/hr
Lockbourne, OH · On-site
$17.25 - $22.75/hr
Columbus, OH · On-site
$39K - $54K/yr
Columbus, OH · On-site
$16 - $21/hr
Worthington, OH · On-site
$15 - $20.25/hr
New
Lockbourne, OH · On-site
$17.25 - $22.75/hr
Lockbourne, OH · On-site
$17.25 - $22.75/hr
Columbus, OH · On-site
$13.50 - $18.75/hr
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Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.
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As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.