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Home Inbound Call Center Jobs (NOW HIRING)

Modalways

Inbound Call Center Agent

Miami, FL · On-site

$17 - $27/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

Mancan

Inbound Call Center Representative

Weirton, WV · On-site

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... In this role, you will handle inbound calls for a variety of clientsincluding home repair companies ...

Skill Demand

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Inbound Call Center Representative

Portland, OR · On-site

$45K - $55K/yr

... improve home comfort. Our work focuses heavily on serving historically underserved communities ... This is more than a traditional call center role. Team members are trusted to manage complex ...

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How much do home inbound call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

More about Home Inbound Call Center jobs
What cities are hiring for Home Inbound Call Center jobs? Cities with the most Home Inbound Call Center job openings:
What are the most commonly searched types of Home Inbound Call Center jobs? The most popular types of Home Inbound Call Center jobs are:
What states have the most Home Inbound Call Center jobs? States with the most job openings for Home Inbound Call Center jobs include:
What job categories do people searching Home Inbound Call Center jobs look for? The top searched job categories for Home Inbound Call Center jobs are:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,051 per year, or $17.3 per hour.
Inbound Call Center

Inbound Call Center

Apidel Technologies

Indianapolis, IN • On-site

Full-time

Posted 12 days ago

Job description

DOR-Inbound Call Center
A Day in the Life:
Enjoys learning about a variety of the Department of Revenue Tax procedures including tax filing and payment requirements.
Provides Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
Applies knowledge acquired in training and utilizes resources to analyze and solve problems.
Responds to a variety of tax types inquiries.
Access data utilizing basic computer skills.
Communicates professionally using correct grammar, spelling & punctuation.
Complies with all ethical and confidentiality requirements.
What You'll Need for Success:
High School Diploma/GED
High-energy Optimism Teamwork Collaboration
Someone who provides open, honest, and positive communication.
A continuous learning and improvement lets get better every day together approach.
A team member who speaks up if you dont understand or need more information.
Proven ability to provide customer service by telephone in a high-volume call center.
Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
Ability to analyze, research and problem-solve using various resources.
Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Difficulty of Work:
The Call Center customer service representative must use analytical skills to determine the customers needs and apply the procedures to communicate the resolution and accurately resolve the customer issues

Responsibility:
The Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of by providing professional, and accurate customer service . Tax knowledge is helpful but not required.
Personal Work Relationships:
This individual will be expected to exhibit professional behaviors with a team player mindset, adhere to the policies and procedures and provide exceptional customer service is provided to customers and/or agency partners.
Physical Effort:
This role performs work in an environment where sitting for extended periods of time could be expected.
Working Conditions:
This role performs work in a standard call center environment responding to back-to-back calls and adhere to scheduled break and lunch hours.
Competencies:
Communicating Effectively, professionally, accurately
Delivering High Quality Work
Critical Thinking
Managing Time

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About Apidel Technologies

Sourced by ZipRecruiter

We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Plainfield, IL, US

Year founded

2012

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