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Home Inbound Call Center Jobs (NOW HIRING)

Apidel Technologies

Inbound Call Center

Indianapolis, IN · On-site

DOR-Inbound Call Center A Day in the Life: Enjoys learning about a variety of the Department of Revenue Tax procedures including tax filing and payment requirements. Provides Best in Class Customer ...

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Apollo ITS

Inbound Call Center

Indianapolis, IN · On-site

Inbound Call Center A day in the life: * Enjoys learning about a variety of the Department of Revenue tax procedures including tax filing and payment requirements. * Provides best in class customer ...

BrandNest

Inbound Call Center Agent

Boston, MA · On-site

$17 - $27/hr

Job Overview Brand Nest is seeking a dependable and customer-focused Inbound Call Center Agent to join our Boston team. This role focuses on handling incoming customer inquiries, providing accurate ...

Bocatti Experience

Inbound Call Center Agent

Miami, FL · On-site

$17 - $26/hr

Position Overview The Inbound Call Center Agent is responsible for handling inbound customer communications, assisting clients with inquiries, reservations, and service information. This role ...

Crescens

Inbound Call Center

Indianapolis, IN · On-site

Inbound Call Center Location: INDIANAPOLIS, IN Duration: 12+months Type: Contract OVERVIEW * Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client ...

Apollo ITS

Inbound Call Center

Indianapolis, IN · On-site

Inbound Call Center Location: Indianapolis, IN Duration: 12+ month contract + extension Type: Contract Must complete a 5-day training on health insurance for people with Medicare. Answers 800 ...

Cubesmart

Remote Inbound Call Center Agent

Malvern, PA · On-site

Overview CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring ...

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Home Inbound Call Center information

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How much do home inbound call center jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.
More about Home Inbound Call Center jobs
What cities are hiring for Home Inbound Call Center jobs? Cities with the most Home Inbound Call Center job openings:
What are the most commonly searched types of Home Inbound Call Center jobs? The most popular types of Home Inbound Call Center jobs are:
What states have the most Home Inbound Call Center jobs? States with the most job openings for Home Inbound Call Center jobs include:
What job categories do people searching Home Inbound Call Center jobs look for? The top searched job categories for Home Inbound Call Center jobs are:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in the United States as of May 2026, with employment types broken down into 23% Full Time, 74% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Inbound Call Center Agent

Enterprise Call Center

Athens, GA

Other

PTO

Posted 3 days ago

Job description

Inbound Call Center Agent

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications
  • High school diploma or GED
  • Must be at least 18 years of age
  • Authorized to work in the United States
  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
  • Ability to follow detailed processes and meet performance expectations
  • Strong communication and active listening skills
  • Comfortable navigating computer applications and web-based tools
  • Ability to work independently and remain accountable to schedules

    • Preferred:

    • Prior call center or customer service experience
    • Bilingual (Spanish/English) preferred but not required
    • Familiarity with phone-based or computer-based support environments
Additional Information
  • Flexible scheduling options after certification
  • Paid training following successful client certification
  • W2 employment structure with payroll, protections, and stability
  • Paid time off and optional supplemental insurance (Aflac)
  • Household telehealth access through MDLive
  • Access to performance-based incentives
  • Career advancement pathways into support, QA, and leadership roles
  • All applicant information is kept confidential under EEO guidelines

Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

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