Rockville, MD · On-site
$15.25 - $20.25/hr
... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...
Rockville, MD · On-site
$15.25 - $20.25/hr
... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Quick apply
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean Pines, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean Pines, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Salisbury, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Salisbury, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Berlin, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Berlin, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Salisbury, MD · On-site
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Quick apply
Salisbury, MD · On-site
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Quick apply
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Brunswick, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Quick apply
Brunswick, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Berlin, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Berlin, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Brunswick, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Quick apply
Brunswick, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Quick apply
Ocean City, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Salisbury, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Salisbury, MD · On-site
$15 - $30/hr
Set and confirm appointments for in-home consultations * Enter appointment and customer data into ... Answer inbound calls from potential customers * Follow up with homeowners after initial contact
Rockville, MD · On-site
$16.25 - $20.50/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
Rockville, MD · On-site
$16.25 - $20.50/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
Bethesda, MD · On-site
... inbound and outbound calls * Perform emergency call handling, paging, and notification services ... Use call center systems for call routing, messaging, and scheduling * Maintain accurate logs and ...
Bethesda, MD · On-site
... inbound and outbound calls * Perform emergency call handling, paging, and notification services ... Use call center systems for call routing, messaging, and scheduling * Maintain accurate logs and ...
$12.36 - $13.28
4% of jobs
$13.28 - $14.19
9% of jobs
$14.19 - $15.10
11% of jobs
$15.14 is the 25th percentile. Wages below this are outliers.
$15.10 - $16.01
19% of jobs
The median wage is $16.31 / hr.
$16.01 - $16.93
21% of jobs
$17.77 is the 75th percentile. Wages above this are outliers.
$16.93 - $17.84
12% of jobs
$17.84 - $18.75
15% of jobs
$18.75 - $19.66
5% of jobs
$19.66 - $20.57
3% of jobs
$20.57 - $21.49
0% of jobs
$21.49 - $22.40
1% of jobs
$12
$16
$22
Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.
A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.
To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.
5.1
Based on 22 frontline employees who took The Breakroom Quiz
210th of 221 rated it services
Position: Support Center / Call Center Agent
Duration: Long-term
Location: Rockville, MD
Job Description
Musts
Bonus
This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the entire day. You will receive 2-3 weeks training including shadowing / mirroring trainer s calls, and having trainer listening in on their initial calls. Most of the calls will be from broker dealers, investors, registered representatives and other industry professionals and will involve password reset requests, registration questions. On average, call handle time is under 6 minutes so these are generally short calls. It is very rare to get upset calls.
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It services
10,000+ Employees
Blue Bell, PA, US
1816
