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Home Inbound Call Center Jobs in Alberta (NOW HIRING)

GardaWorld

Casual Control Centre Operator

Calgary, AB · On-site

CA$22 - CA$23/hr

Key Objectives: * Handle a large volume of inbound and outbound providing solutions, handle ... Experience in a call center is an asset * Adept to problem solving and conflict resolution

GardaWorld

Casual Control Centre Operator

Calgary, AB · On-site

CA$22 - CA$23/hr

Key Objectives: * Handle a large volume of inbound and outbound providing solutions, handle ... Experience in a call center is an asset * Adept to problem solving and conflict resolution

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Home Inbound Call Center information

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What are popular job titles related to Home Inbound Call Center jobs in Alberta?

For Home Inbound Call Center jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Alberta look for?

The top searched job categories for Home Inbound Call Center jobs in Alberta are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Alberta as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Temporary. Highlights an 74% In-person, and 26% Remote job distribution.

AB - Afternoon/Evening Inbound Sales Agent - Remote - September 11th

RBDS Rubbish Boys Disposal Service Inc.

Edmonton, AB • Remote

CA$16.50/hr

Full-time, Other

Posted 2 days ago

New

Job description

The Opportunity

Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk disappear.

Late Shift: Ideal for night owls or those who enjoy quiet working hours. Enjoy your mornings and work uninterrupted in the evening.

1-800-GOT-JUNK?, part of O2E Brands, is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada.

  • Hiring Immediately for September 11th
  • Full-Time. Work 5 days on & 2 days off
  • Availability to work shifts anytime between Monday-Sunday 1 PM - 3 AM MST.
  • Get an extended health benefits package after a 3-month probation period
  • Work from the comfort of your own home with a 0-minute commute
  • Earn $16.50 hourly plus commission, average $200-800 a month

A Day in the Life

  • Answer incoming Australian calls and provide a world-class experience for our Australian customers
  • You receive inbound calls only - there are no outbound cold calls in this role
  • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
  • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items
  • All new agents must be available to start on September 11th
  • You receive 3 weeks of fully paid remote training, so you are set up for success
  • After the 3-week training, each agent joins a team led by a dedicated Team Lead who’s there to support your development and help you continue learning and growing.

What You Bring to the Table

You are legally authorized to work in Canada AND currently reside in Alberta,

  • Training availability for the first 3 weeks to work between 8 AM and 4.30 PM, Monday-Friday MST
  • Following training, availability to work between 1 PM and 3 AM, Monday - Sunday MST
  • A very friendly telephone mannerism, strong written and verbal communication skills
  • Comfortable learning new technology & good typing speed (minimum 25wpm)
  • A quiet space at home, a quick & reliable internet connection, and a good personal computer with 8GB memory
  • A wired connection using an Ethernet cable is required
  • Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!

About US

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 15 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social!

At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please contact our Talent Acquisition Team at talentacquisition@o2ebrands.com or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.

#1-800-GOT-JUNK?