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Home Inbound Call Center Jobs in Alberta (NOW HIRING)

Co op

Supply Chain Support Associate

Calgary, AB · On-site

Experience working in a call centre would be considered an asset. What we offer: * Competitive ... We believe all candidates should feel at home with us and be given the opportunity to fully ...

AlgaeCal

Customer Service Team Lead

Calgary, AB · Hybrid

CA$95K/yr

Here's the deal. We're not your typical "call center". We're not interested in measuring our ... Hybrid work environment (we work from home 2 days a week, if you are Vancouver based) * Casual ...

Whole Home Solutions

Be Seen First

Residential Cleaner

Calgary, AB · On-site

CA$18 - CA$25/hr

WHOLE HOME SOLUTIONS is seeking to hire energetic, reliable, and motivated cleaners. This position ... call ins WHAT WE OFFER: · We meet at Southland Leisure Centre SW at 8:30 AM, where you will ...

New

Urgent

Whole Home Solutions

Be Seen First

Residential Cleaner

Calgary, AB · On-site

CA$18 - CA$25/hr

WHOLE HOME SOLUTIONS is seeking to hire energetic, reliable, and motivated cleaners. This position ... call ins WHAT WE OFFER: · We meet at Southland Leisure Centre SW at 8:30 AM, where you will ...

New

Urgent

Calgary Dream Centre

General Application

Calgary, AB · On-site

At the heart of the Calgary Dream Centre is our belief that no one is beyond hope . MISSION ... to call home. We invite the individuals we serve into a supportive community where we walk ...

Miratech

Genesys Cloud Architect

Calgary, AB · Remote

  • Medical

... contact center solutions * Strong knowledge of: IVR, call flows, and routing strategies ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Alberta Health Services

Health Care Aide

Milk River, AB · On-site

CA$26.43 - CA$29.58/hr

... call home. Serving the farming and ranching community, the Milk River Health Centre provides a range of health care services to including emergency, long term care, lab & diagnostic imaging, along ...

Canadian Armed Forces

CA$8.8K - CA$11K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... home and abroad. Pay & Benefits The CAF offers a range of benefits to ensure members are well ... recruiter at a centre near you, or call 1-800-856-8488. Explore over 100 different career ...

Canadian Armed Forces

CA$8.8K - CA$11K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... home and abroad. Pay & Benefits The CAF offers a range of benefits to ensure members are well ... recruiter at a centre near you, or call 1-800-856-8488. Explore over 100 different career ...

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All JobsHome Inbound Call Center JobsHome Inbound Call Center Jobs in Alberta

Home Inbound Call Center information

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What are popular job titles related to Home Inbound Call Center jobs in Alberta?

For Home Inbound Call Center jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Alberta look for?

The top searched job categories for Home Inbound Call Center jobs in Alberta are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Alberta as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Temporary. Highlights an 74% In-person, and 26% Remote job distribution.

Supply Chain Support Associate

Co op

Calgary, AB • On-site

Full-time

Re-posted 23 days ago

Job description

Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a temporary (up to 6 months) basis on our Supply Chain team.

This position requires on-site work and is based in Calgary, AB.

We are looking for an individual to join our team that prides themselves on providing value and service to internal and external stakeholders. If you thrive in a fast-paced environment, this may be the opportunity for you!  Please note this position may require working evenings, weekends and Stat holidays.

What you'll do:

  • Execute on day-to-day activities with the Supply Chain Support Centre to best support Retails within the Co-operative Retailing System (CRS). 
  • Field inquiries from Retail locations and internal stakeholders via various communication channels. 
  • Receive multiple types of Retail orders and prepare and process the orders. 
  • Assist Retails with ordering processes, technology, and tools.
  • Liaise between Retail and internal departments to follow up on inventory, pack changes, discrepancies, and all other types of inquiries. 
  • Complete general administrative duties and assist with data entry as required. 
  • Provide backup services to Transportation, Distribution Centres, and management as required.

Who you'll work with:
The Team: You will work closely with other Supply Chain Support Associates and will have 2 direct reports. This team strives to cultivate a culture of collaboration and proactivity.

The Collaborators: You will work closely with other functions in our Supply Chain business unit and collaborate across the organization with teams such as the distribution centres, retails stores, independent clients, etc.

The Customers: You will demonstrate customer focus while supporting the needs of the whole Co-operative Retailing System (CRS).

Why it matters:
We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development. 

Who you are:
You are looking for a career in Supply Chain and:

  • Have 3 years of administrative experience in retail/wholesale food merchandise.
  • Have a high school education with preferences towards a business diploma.
  • Possess excellent verbal and written communication skills.
  • Are comfortable with computers and learning software tools at a minimum of an intermediate level.
  • Experience working in a call centre would be considered an asset.

What we offer:

  • Competitive wages and an employer-contributed pension plan.
  • Encouragement to take advantage of learning opportunities to grow and develop as a Team Member. 
  • As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs.

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via fclhr@fcl.crs. All information received will be kept confidential.

If this opportunity speaks to you, we invite you to apply by August 11, 2026. 

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.  FCLLP

As this position is considered a position of trust, you may be required to complete a criminal record check in accordance with  FCL policies.

FCL embraces diversity and inclusion. We're working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

Apply