ZipRecruiter

Log In

2

Part Time Virtual Call Center Jobs in Alberta (NOW HIRING)

Southland Transportation

Call Centre Agent

Calgary, AB · On-site

CA$18/hr

Call Centre Agent - On-Demand Transit SOUTHLAND Transportation is seeking dedicated Call Centre ... Part-time positions available; weekend availability required. Shifts fall between the hours of 5:00 ...

Match Retail

Team Lead

Calgary, AB

Chinook Centre, Calgary Schedule: September 3-6, 2026 Salary: 24$/h We are actively hiring for this ... MMG-XM Employment Type: PART_TIME

A&W Canada

Part Time Evening Cook

Rocky Mountain House, AB · On-site

$15 - $17/hr

This position is for part time evening and weekend kitchen staff. You must be available weekend and ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

next page

Showing results 1-20

All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Alberta

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are popular job titles related to Part Time Virtual Call Center jobs in Alberta? For Part Time Virtual Call Center jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Part Time Virtual Call Center jobs in Alberta look for? The top searched job categories for Part Time Virtual Call Center jobs in Alberta are:
What cities in Alberta are hiring for Part Time Virtual Call Center jobs? Cities in Alberta with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Alberta as of August 2026, with employment types broken down into 100% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Call Centre Agent

5110 - Southland Transportation LTD

Calgary, AB

CA$18/hr

Part-time

Posted 5 days ago

Job description

Call Centre Agent – On-Demand Transit

SOUTHLAND Transportation is seeking dedicated Call Centre Agents to join our team! Call Centre Agents provide the highest quality care of our customers and communication to our drivers and other members of the team.

Part-time positions available; weekend availability required. Shifts fall between the hours of 5:00 am and midnight. On-Demand Transit operates 7 days per week, including holidays.

Knowledge and Skills Required:

  • Good communicator – fluent in reading, writing and spoken English
  • Ability to speak a second language an advantage
  • Confident, pleasant and welcoming disposition
  • Previous experience in a customer facing / customer service position
  • Computer literate and experienced with MS Office
  • Good problem-solving skills
  • Able to work on own initiative
  • High school diploma or general equivalency diploma (GED)
  • Experience in the transit/transportation industry a definite asset
  • Familiarity with routes, roadways, transit operations, etc.
  • Excellent communication skills
  • Strong organizational planning, multitasking and problem-solving skills

Principal Duties and Responsibilities:

  • Answer incoming telephone calls for bookings, enquiries and assistance
  • Add bookings on-line for customers without computer access
  • Answer customers' questions about service, booking system and vehicles
  • Liaise with Supervisor, drivers and other CSA’s to ensure a smooth and trouble-free operation
  • Provide information to the Supervisor to enable them to make decisions regarding service, load levels and service changes
  • Compile data on passenger numbers for each trip
  • Manage and log lost property items
  • Professionally deal with public, customer & staff inquiries and find diplomatic solutions for concerns
  • Monitor RideCo App to ensure functionality and performance
  • Perform daily audits of on-time performance
  • Ensure operating procedures are adhered to

Position Details:

The hourly rate for this position is $15.00 per hour to start, increasing to $18.00 per hour following the completion of training.