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Call Center Outbound Jobs in Alberta (NOW HIRING)

CannAmm

Call Attendant (Remote)

Edmonton, AB · On-site

Phone Booking - Handle inbound/outbound calls to coordinate occupational testing - Notate and ... Other Duties as assigned by the Call Centre OPS Manager/Supervisor. What YOU bring to the role:

CannAmm

Call Attendant (Remote)

Edmonton, AB · On-site

Phone Booking - Handle inbound/outbound calls to coordinate occupational testing - Notate and ... Other Duties as assigned by the Call Centre OPS Manager/Supervisor. What YOU bring to the role:

CannAmm

Call Attendant (Remote)

Edmonton, AB · On-site

Phone Booking - Handle inbound/outbound calls to coordinate occupational testing - Notate and ... Other Duties as assigned by the Call Centre OPS Manager/Supervisor. What YOU bring to the role:

CannAmm

Call Attendant (Remote)

Edmonton, AB · On-site

Phone Booking - Handle inbound/outbound calls to coordinate occupational testing - Notate and ... Other Duties as assigned by the Call Centre OPS Manager/Supervisor. What YOU bring to the role:

GardaWorld

Casual Control Centre Operator

Calgary, AB · On-site

CA$22 - CA$23/hr

Key Objectives: * Handle a large volume of inbound and outbound providing solutions, handle ... Experience in a call center is an asset * Adept to problem solving and conflict resolution

FCT

Representative, Customer Service

Calgary, AB

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Minimum one year of customer service experience in a call center environment * Mortgage ...

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Call Center Outbound information

See Alberta salary details

$9

$13

$17

How much do call center outbound jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center outbound in Alberta is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $14.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are popular job titles related to Call Center Outbound jobs in Alberta? For Call Center Outbound jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Alberta look for? The top searched job categories for Call Center Outbound jobs in Alberta are:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $27,825 per year, or $13.4 per hour.

Remote Sales Executive - Outbound Focus

SP Data Digital

Edmonton, AB • Remote

CA$17.05/hr

Full-time

Re-posted 20 days ago

Job description

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about. If you have an inquiry about your application please feel free to email us at recruiting@spdatallc.com.

What WE offer YOU.

  • Base wage $17.05 per hour in most Canadian provinces ($17.85 per hour in BC)
  • Commission: Uncapped bonus earning potential
  • Full Time Hours - Monday-Friday 3:30 pm to 11:00 pm EST (please be mindful of your time zone)
    • Note: Possibility of some Saturday shifts
  • Fully Remote - Work from home from most provinces in Canada; we supply the necessary equipment
  • Great Benefits: Health, Dental, and vision coverage - We’ve got you covered!
  • Growth Potential: We encourage our agents to pursue growth and seek higher-level positions.
  • Fully PAID training: Online training via Zoom in an engaging environment, with great support available.

Your typical day at work:

As an Outbound Sales Associate, you will ensure customers receive the best value for all their products and services. Your responsibilities will include:

  • Make outbound calls, primarily to new or past customers.
  • Upsell and offer additional products and services that meet the customers’ needs.
  • Stay informed about the latest packages available for Internet, mobile services, programming, and TV.
  • Understand the customer’s situation and recognize their needs.
  • Build rapport quickly while effectively overcoming objections.
  • Maintain a high level of confidentiality
  • Consistently meet or exceed various KPI targets.

You will be a great fit for this position if you have:

  • Experience working in a call center, specifically in a role focused on outbound sales.
  • A minimum of 6 months of sales experience
  • The ability to quickly build rapport and overcome objections
  • A strong desire to earn a higher income in a bonus-driven sales environment.
  • Strong computer skills, with the ability to multitask using a wide range of software applications and programs
  • The ability to connect your computer directly to your modem using an Ethernet cable while working.

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

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