Casual Control Centre Operator
CA$22 - CA$23/hr
This is a part-time casual on-call position with potential for full time in future. Position we are ... Experience in a call center is an asset * Adept to problem solving and conflict resolution
Casual Control Centre Operator
CA$22 - CA$23/hr
This is a part-time casual on-call position with potential for full time in future. Position we are ... Experience in a call center is an asset * Adept to problem solving and conflict resolution
General Application
Calgary, AB · On-site
General Application Part-Time - Hourly (6 months - 1 year terms) CALGARY DREAM CENTRE We are a ... to call home. We invite the individuals we serve into a supportive community where we walk ...
General Application
Calgary, AB · On-site
General Application Part-Time - Hourly (6 months - 1 year terms) CALGARY DREAM CENTRE We are a ... to call home. We invite the individuals we serve into a supportive community where we walk ...
... we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where ... part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a ...
... we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where ... part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a ...
... we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where ... part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a ...
... we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where ... part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a ...
... Centre is an inclusive environment for healthy lifestyles. We create meaningful impact with ... Facilitate in person classes, pre-recorded and virtual classes both inside our studios and in the ...
... Centre is an inclusive environment for healthy lifestyles. We create meaningful impact with ... Facilitate in person classes, pre-recorded and virtual classes both inside our studios and in the ...
Selector Days-Reg. PTU
Calgary, AB · On-site
Distribution Centre Careers **Job Category:** Refrigerated **Travel Requirements:** 0 - 10% **Job ... Type:** Part-Time **Country:** Canada (CA) **Province:** Alberta **City:** Calgary **Location ...
Selector Days-Reg. PTU
Calgary, AB · On-site
Distribution Centre Careers **Job Category:** Refrigerated **Travel Requirements:** 0 - 10% **Job ... Type:** Part-Time **Country:** Canada (CA) **Province:** Alberta **City:** Calgary **Location ...
... Centre Careers Job Category: Refrigerated Travel Requirements: 0 - 10% Job Type: Part-Time Country ... Access to Virtual Health Care Platform* and Employee and Family Assistance Program. * A Retirement ...
... Centre Careers Job Category: Refrigerated Travel Requirements: 0 - 10% Job Type: Part-Time Country ... Access to Virtual Health Care Platform* and Employee and Family Assistance Program. * A Retirement ...
Selector Days-Reg. PTU
Calgary, AB · On-site
Distribution Centre Careers **Job Category:** Refrigerated **Travel Requirements:** 0 - 10% **Job ... Type:** Part-Time **Country:** Canada (CA) **Province:** Alberta **City:** Calgary **Location ...
Selector Days-Reg. PTU
Calgary, AB · On-site
Distribution Centre Careers **Job Category:** Refrigerated **Travel Requirements:** 0 - 10% **Job ... Type:** Part-Time **Country:** Canada (CA) **Province:** Alberta **City:** Calgary **Location ...
See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...
Quick apply
See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...
Receptionist
Calgary, AB · On-site
See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...
Receptionist
Calgary, AB · On-site
See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...
Part Time Virtual Call Center information
How to make 25 dollars an hour online?
A part time virtual call center agent can earn around $25 an hour by handling customer service calls, often requiring good communication skills and a reliable internet connection. These roles typically offer flexible schedules and may require training or certification in customer service or specific tools like CRM software.
What are some common challenges faced by part-time virtual call center agents, and how can they be managed effectively?
Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.
What are part time virtual call center jobs?
Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.
What are the key skills and qualifications needed to thrive as a Part Time Virtual Call Center Representative, and why are they important?
To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.
How much do virtual call centers make?
Virtual call center agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some agents may also receive performance-based bonuses or incentives, which can increase overall earnings. Part-time roles often pay hourly and may have flexible schedules, but total income varies based on hours worked and skill level.
What is the easiest part-time remote job to get?
A part-time virtual call center agent is often considered an accessible remote job due to its low entry barriers, such as minimal experience requirements and basic communication skills. These roles typically involve customer service tasks and may require training on specific call center software, making them relatively easy to secure for beginners.
What is the difference between Part Time Virtual Call Center vs Customer Service Representative?
| Aspect | Part Time Virtual Call Center | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, home-based | Office or remote, depending on employer |
| Required Credentials | Basic computer skills, headset, sometimes prior call center experience | High school diploma, communication skills |
| Employer & Industry Usage | Call centers, customer support companies | Retail, telecom, service industries |
| Work Hours | Part-time, flexible scheduling | Varies, often full-time or part-time shifts |
Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.
How to make $1000 a week remotely?
A part time virtual call center agent can earn close to $1000 weekly by working multiple shifts, improving communication skills, and handling high-volume or high-paying accounts. Increasing your hours, gaining experience, and utilizing performance incentives can help reach this income level, especially if the role offers commission or bonus structures.
What are the most commonly searched types of Virtual Call Center jobs in Calgary, AB? The most popular types of Virtual Call Center jobs in Calgary, AB are:
What are popular job titles related to Part Time Virtual Call Center jobs in Calgary, AB? For Part Time Virtual Call Center jobs in Calgary, AB, the most frequently searched job titles are:
- Part Time Portuguese Call Center
- Senior Call Center Representative
- Virtual Call Center Agent
- No Experience Call Center Travel Agent
- Work From Home Restaurant Call Center
- Work From Home Call Center Pharmacist
- Work From Home Catalog Call Center
- Work From Home Call Center Team Leader
- Monday Through Friday Remote Call Center Representative
- Work From Home Timeshare Call Center
What job categories do people searching Part Time Virtual Call Center jobs in Calgary, AB look for? The top searched job categories for Part Time Virtual Call Center jobs in Calgary, AB are:
- Online Inbound Call Center
- Part Time Etihad Airways Call Center
- Part Time Rbc Bank Call Centre
- Entry Level Remote French Speaking Call Center
- Part Time Airline Call Center
- Flexible Insurance Call Center
- Work From Home Cci Call Center International
- Part Time Call Center Billing
- Part Time Global Call Center
- Work From Home Commission Inbound Call Center
CA$22 - CA$23/hr
Full-time, Part-time
Posted 19 days ago
GardaWorld rating
5.2
Based on 405 frontline employees who took The Breakroom Quiz
88th of 116 rated security
Job description
Your mission at GardaWorld
If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors! You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all branches across Western Canada. This is a part-time casual on-call position with potential for full time in future.
Position we are looking at filling:
-
Casual Position – 12-Hour Rotational Shifts
This role follows a rotating monthly schedule between days and nights, with staggered shift times:
-
Day Shifts: 06:00–18:00 or 06:45–18:45
-
Night Shifts: 18:00–06:00 or 18:45–06:45
Casual employees will be scheduled to cover book-offs, vacation coverage, and other operational needs.
We are currently seeking individuals who have an open availability any day of the week and can be flexible to work both day and night shifts
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Job Benefits
- We offer wages starting at $22-$23/hr
- Opportunities to grow alongside GardaWorld
- Continuing education through GardaWorld Campus
- Corporate discounts
What does a Western Canada Control Center Operator do in Calgary?
Key Objectives:
- Handle a large volume of inbound and outbound providing solutions, handle inquiries and escalations to branch level
- Follow communication scripts and use knowledge of the company’s products and services to go off script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of the caller’s request, including follow-ups with end-users and escalation team
- Recommend improvements to systems and processes for improved organizational efficiency
Daily and Weekly Tasks:
- Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues.
- Build positive relationships by going above and beyond with customer service, ensuring all questions are addressed appropriately
- Meet daily personal/team qualitative and quantitative targets, and achieve all service, productivity, and quality objectives
- Leverage data and insights gathered in the control center to recommend and influence process improvement opportunities
- Handle Inbound/outbound calls providing resolutions, handle inquiries and escalations to branch level.
- Actioning various alerts to ensure the health and safety
Qualifications:
- Have a high school diploma or equivalent
- 1-2 years of previous Customer service required
- Able to work in a fast-paced environment and handle working under pressure
- Ability to multitask, manage time and prioritize
- Experience in a call center is an asset
- Adept to problem solving and conflict resolution
- Comfortable learning new computer programs
- Able to pass the typing test with minimum average score of 50-60 words per minute.
- Flexible availability
- Be able to provide a clean criminal background check
What GardaWorld employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About GardaWorld
Sourced by ZipRecruiter
Industry
Public safety administration
Company size
1,001 - 5,000 Employees
Headquarters location
Montreal, QC, CA