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Part Time Virtual Call Center Jobs in Calgary, AB

... and P/T available The Cook produces works in a fast-paced environment to produce high quality ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

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Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Calgary, AB?

The most popular types of Virtual Call Center jobs in Calgary, AB are:

Infographic showing various Part Time Virtual Call Center job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Full-time, Part-time

Re-posted 15 days ago


Job description

Must be 18 years old to work overnight Thursday to Mondays: 10:30pm-06:30 am no overnights required for Tuesday or Wednesdays F/T and P/T available

The Cook produces works in a fast-paced environment to produce high quality products that exceed our guests' expectations on every visit. They are willing to learn and embrace change as they implement the innovation of A&W. The Cook cares for their guests first before anything else, delighting them with perfect food with natural ingredients and great taste. The Cook also ensures the safety and cleanliness of the kitchen and contributes to achieving high A&W operating standards for the restaurant.

You will excel and find happiness in this job if you:

  • Love good food - and get excited about preparing it in a fast-paced environment;
  • Love learning - you'll use online learning and hands-on training to know how to prepare perfect food to standard recipes or customized for guests;
  • Embrace change - and get excited to implement new innovation from A&W;
  • Value flexibility - this includes availability to work flexible hours like early mornings, evenings, weekends, nights, and/or holidays;
  • Love working in a team - and together as partners to get the job done in a dynamic, fast food environment.

Qualifications

Abilities:

  • Multi-tasking
  • Working as a team 
  • Effective communication skills 
  • Guest service disposition

Working Conditions:

  • Working in a fast-paced environment
  • Working in a diverse environment with many different personalities and attitudes
  • Working together as partners, as a cohesive unit with co-workers
  • Working with hot products and equipment
  • Working with cleaning materials and chemicals 
  • Working in a noisy environment
  • Working with sharp objects (knives, slicers, etc.)
  • Use of portable or step ladder may be required 

Physical Requirements:

  • This position requires the employee to stand for an extended period of time (up to 8 hours)
  • Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
  • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
  • Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times 
  • Maintaining good personal hygiene and appropriate uniform 
  • Having the capacity to handle stressful situations

Why work at A&W?

  • We pride ourselves on our food. We're on a journey to source simple, great-tasting ingredients, farmed with care.
  • Good food makes good food, but there is more to our story than that. We're all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community. 
  • We know you've got a life outside of work. That's why we offer flexible schedules so you can work as much or as little as you need.
  • You'll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
  • We pay a competitive wage.
  • As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work. We can't wait to tell you all about them.

Requirements

Eligible to work in Canada


Company Information

Working with A&W is more than just sharing a love of great burgers. By joining our team you'll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we've never been the kind of company to sit back and wait for change to happen. For us, it's all about doing the right thing for our food, people, community, and environment.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee. Benefits
  • Other