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Home Inbound Call Center Jobs in Georgia (NOW HIRING)

RemX

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Inbound Call Center Representative

Johns Creek, GA · On-site

$20/hr

Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency ... High volume call center experience * 1+ year of customer service or call center experience * Strong ...

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Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Nelson Exteriors

Call Center Manager

Marietta, GA · On-site

$55K - $60K/yr

If you love being on the phones, you know how to turn an inbound call into a booked appointment ... We've helped over 10,000 homeowners fall in love with their homes again, specializing in siding ...

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Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... You will be responsible for handling inbound and outbound calls, addressing customer inquiries ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... You will be responsible for handling inbound and outbound calls, addressing customer inquiries ...

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Home Inbound Call Center information

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What are the most commonly searched types of Home Inbound Call Center jobs in Georgia?

The most popular types of Home Inbound Call Center jobs in Georgia are:

What are popular job titles related to Home Inbound Call Center jobs in Georgia?

For Home Inbound Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Georgia look for?

The top searched job categories for Home Inbound Call Center jobs in Georgia are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 20% Part Time, 7% Contract, and 3% Nights. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution.

Inbound Call Center Representative

RemX

Johns Creek, GA • On-site

$20/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

New

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Job description

Hours: Need availability Monday-Friday 8am-8pm with Rotating Saturdays 8a-5p

Pay: $20hr

Type: Direct Hire - Perm

Responsibilities:

  • Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency
  • Assist customers with everyday banking needs, including:
    • Account balances, transactions, and general inquiries
    • Online and mobile banking support
    • Debit/credit card concerns (activation, disputes, fraud alerts)
    • Basic product information (checking, savings, loans, etc.)
  • Accurately document all customer interactions in system records
  • Resolve issues on first contact whenever possible; escalate complex situations when needed
  • Identify opportunities to educate customers or recommend appropriate banking solutions
  • Meet performance goals related to call quality, productivity, and customer satisfaction
  • Follow all compliance, security, and privacy guidelines to protect customer information


Requirements:

  • High school diploma or equivalent
  • High volume call center experience
  • 1+ year of customer service or call center experience
  • Strong communication and active listening skills
  • Ability to multitask and navigate multiple systems efficiently
  • Basic computer proficiency (Microsoft Office, CRM tools, or similar)
  • Banking experience preferred
  • Reliable, detail-oriented, and able to work in a fast-paced


Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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