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How much do home inbound call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for home inbound call center in Virginia is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Virginia? The most popular types of Home Inbound Call Center jobs in Virginia are:
What are popular job titles related to Home Inbound Call Center jobs in Virginia? For Home Inbound Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Virginia look for? The top searched job categories for Home Inbound Call Center jobs in Virginia are:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Virginia as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,741 per year, or $17.2 per hour.
Training Manager (Call Center)

Training Manager (Call Center)

Life Protect 24/7

Norfolk, VA • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description


Life Protect 24/7 is an inbound sales call center searching for an exceptionally talented and motivated leader who develops and trains new employees to be leaders in sales. If this sounds like you, you are a great candidate for our Full Time Inbound Call Center Trainer position.

As a trainer you will lead a weekly class of 15-20 new employees to ensure they are ready to receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes wherever you do. A service that helps rescue over 5,000 individuals every month.

The successful candidate will relay company standards, metrics, polices, goals, quality standards, and processes, and procedures to our team through servant leadership.

Sales is the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. The successful candidate will effectively educate and support sales representatives through their sales experience.


What we offer:

  • Competitive Pay

  • Weekly Pay

  • Paid Training

  • Paid Time Off

  • Medical, Dental, Vision, AD&D, and Life Insurance

  • HSA Options

  • 401k with Company Match

  • Employee Product Discount

  • Beautiful Call Center Work Space

  • Convenient access to walking trails and Norfolk Premium Outlets

What you offer:

  • Bachelor’s degree in Education, Training, Human Resources, Communications, or a related field (or equivalent practical experience in corporate training)
  • 2+ years of experience delivering training in a corporate setting
  • Working knowledge of adult learning principles and instructional design
  • Experience facilitating engaging, in-person training for entry-level or frontline employees
  • Ability to monitor call quality and performance metrics and translate insights into effective coaching and skill-building activities
  • Strong verbal, written, and interpersonal communication skills with the ability to adjust messaging for different learning styles
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Proven ability to motivate, engage, and build confidence in sales or customer service employee


Pay: $52,000 annually

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.