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Home Inbound Call Center Jobs in Virginia (NOW HIRING)

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: * A welcoming voice with an upbeat tone * Strong ...

Call Center Representative

Richmond, VA ยท On-site

$15.75 - $19.75/hr

Call Center Representative Company: Luxury Bath of Richmond Location: Fredericksburg, VA Job Type ... Schedule appointments for in-home consultations * Conduct quality control calls * Answer inbound ...

Call Center Representative

Richmond, VA ยท On-site

$15.75 - $19.75/hr

Call Center Representative Company: Luxury Bath of Richmond Location: Fredericksburg, VA Job Type ... Schedule appointments for in-home consultations * Conduct quality control calls * Answer inbound ...

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Home Inbound Call Center information

See Virginia salary details

$12

$17

$22

How much do home inbound call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for home inbound call center in Virginia is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Virginia? The most popular types of Home Inbound Call Center jobs in Virginia are:
Infographic showing various Home Inbound Call Center job openings in Virginia as of June 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 66% In-person, 5% Hybrid, and 29% Remote job distribution, with an average salary of $35,741 per year, or $17.2 per hour.

Call Center Specialists

notifyMD

Chesapeake, VA โ€ข On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

notifyMD is eagerly awaiting your application for our Full Time Positions!

Call Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $17.50 / Hour

Shifts Offered:

  • Full Time - 40 hours per week, 10 hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!


Job Posted by ApplicantPro