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Home Inbound Call Center Jobs in Virginia (NOW HIRING)

Life Protect 24/7

Wireless Sales Agent

Norfolk, VA · On-site

$16/hr

We are an inbound call center searching for self-motivated, high-performing individuals with a desire to challenge themselves and become leaders in mobile sales. How will you do that? We provide ...

Life Protect 24/7

Wireless Sales Agent

Norfolk, VA · On-site

$16/hr

We are an inbound call center searching for self-motivated, high-performing individuals with a desire to challenge themselves and become leaders in mobile sales. How will you do that? We provide ...

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Home Inbound Call Center information

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$12

$17

$22

How much do home inbound call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for home inbound call center in Virginia is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a Home Inbound Call Center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a Home Inbound Call Center job?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in the Home Inbound Call Center position, and why are they important?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Virginia? The most popular types of Home Inbound Call Center jobs in Virginia are:
What are popular job titles related to Home Inbound Call Center jobs in Virginia? For Home Inbound Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Home Inbound Call Center jobs in Virginia look for? The top searched job categories for Home Inbound Call Center jobs in Virginia are:
Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Virginia as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,741 per year, or $17.2 per hour.
Hybrid Benefits Call Center Representative

Hybrid Benefits Call Center Representative

Conduent, Inc.

Chesapeake, VA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Conduent rating

6.0

Company rating: 6.0 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

37th of 72 rated call and contact centers

Job description


Hybrid Benefits Call Center Representative
Location: Hybrid - Chesapeake, VA
Training: Mandatory 1 week of training in office then remote work after
Pay: $17/hour
Job Type: Full-Time
About the Role:
As a Benefits Call Center Representative, you'll support customers by answering inbound calls related to employee and retiree annuity benefits. This includes assisting callers with retirement-related inquiries, benefit information, and general questions regarding their benefits.
You will manage a steady call volume while actively listening, navigating multiple systems, and providing accurate and timely resolutions. Strong attention to detail, communication skills, and empathy are essential when handling sensitive customer information.
This position requires a self-motivated individual who can remain focused, meet performance expectations, and deliver a professional, positive experience for every caller in a remote environment.
Requirements:
We're seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role, you must have:
  • Previous customer service and/or call center experience
  • Experience with healthcare, employer benefits, or retirement/annuity benefits preferred
  • Strong keyboarding skills and proficiency navigating multiple systems
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Ability to multitask effectively while managing a high volume of calls
  • Ability to follow guidelines and provide accurate information
  • High school diploma, GED, or college degree
  • Successful completion of background check and/or drug test
  • Must be 18 years of age or older

Below is what you'll need to do to be considered for this position:
  1. Apply to the role and provide your basic profile information (2 minutes)
  2. If you qualify for the role, a recruiter will reach out to discuss the opportunity!

Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
What's in it for you
  • We offer excellent benefits (medical, dental, and vision),
  • Consistent work schedule,
  • Paid training
  • Pay: $17/hour

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17 an hour which may be below your state's minimum wage. Please take this into consideration when applying.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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