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Life Insurance Call Center Jobs in Virginia (NOW HIRING)

Life insurance, short-term and long-term disability, and hospital indemnity coverage * Employee ... Strong understanding of call center operations and workflow management * Knowledge of how call ...

Medical, Dental, Vision, AD&D, and Life Insurance * HSA Options * 401k with 4% Company Match * Employee Development Program * Employee Product Discount * Beautiful Call Center Work Space and Personal ...

Call Center Manager

Chantilly, VA · On-site

$180K - $200K/yr

Medical, Dental & Vision Insurance * 401(k) with Company Match * Profit Sharing * Paid Time Off ... call center • Is driven by KPIs, conversion, and measurable results • Knows how to hold people ...

Call Center Manager

Chantilly, VA · On-site

$180 - $200/hr

... experienced Call Center Manager to lead the day-to-day operations of a high-volume sales call ... Medical, Dental & Vision Insurance * 401(k) with Company Match * Profit Sharing * Paid Time Off ...

New

Overnight Call Center SpecialistsCall Center Specialists at notifyMD provide friendly, professional ... Vacation Traditional 401K with company matchingFree Life Insurance policyLegal ...

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Showing results 1-20

Life Insurance Call Center information

See Virginia salary details

$10

$17

$24

How much do life insurance call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for life insurance call center in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

Infographic showing various Life Insurance Call Center job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Call Center Agent

Renewal by Andersen

Chesapeake, VA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Renewal By Andersen rating

8.3

Company rating: 8.3 out of 10

Renewal By Andersen

Based on 151 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 97,141 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 91%

    91% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 151 Breakroom Quiz responses from their frontline employees


Job description

Job Details
Are you looking for a new career opportunity? Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position, you'll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed. You'll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants. What We Offer: Competitive hourly pay: $17.00/hour plus uncapped performance bonuses Full-time hours available Fun and fast-paced team atmosphere All warm leads, absolutely no cold calling Growth opportunities within the company Full-Time: Monday through Friday, 11:00am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off) We're Looking For People Who Are: Outgoing, friendly, and approachable Comfortable speaking with the public Professional, with a clear and courteous speaking voice Computer savvy and comfortable using call center software Experienced in a call center or customer service environment Skilled at handling objections and staying positive under pressure Motivated to earn bonuses based on performance Energized working in a team Full-Time Employee Benefits: Medical, vision, and dental insurance 401(k) and profit sharing Paid time off (PTO) Life insurance Positive company culture with team support and ongoing training If you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you. Apply today and take the next step in your career!
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Call Center Agent
Chesapeake, VA - Call Center

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.


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