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Life Insurance Call Center Jobs (NOW HIRING)

eFund Insurance

Life Insurance Agent - Call Center

Southfield, MI · On-site

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Life Agent | Inbound Sales Company: eFund Insurance Location: Call Center Employment Type: Full-time Schedule: Monday-Friday, 9:00 a.m.-6:00 p.m. Compensation * $20 per hour in base pay

DXC Technology

Insurance Call Center Representative

Concord, NC

$31K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

D.). * 2+ years of experience in customer service, call center, or a high-volume client-facing ... life and disability insurance; a retirement savings plan, paid holidays, paid time off. At DXC ...

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How much do life insurance call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for life insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

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What cities are hiring for Life Insurance Call Center jobs?

Cities with the most Life Insurance Call Center job openings:

What are the most commonly searched types of Life Insurance Call Center jobs?

The most popular types of Life Insurance Call Center jobs are:

What states have the most Life Insurance Call Center jobs?

States with the most job openings for Life Insurance Call Center jobs include:

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Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Life Insurance Agent - Call Center

eFund Insurance

Southfield, MI • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Call Center Life Agent | Inbound Sales
Company: eFund Insurance
Location: Call Center
Employment Type: Full-time
Schedule: Monday-Friday, 9:00 a.m.-6:00 p.m.
Compensation
  • $20 per hour in base pay
  • Monthly bonuses ranging from $1,250 to $5,000+
  • Average annual earnings of $55,000-$75,000
  • Top performers can earn $80,000-$120,000+

Position Overview
eFund Insurance is seeking motivated, licensed Life Insurance Agents to join our high-performing inbound sales team.
In this role, you will connect with seniors who have already expressed interest in life insurance coverage. You will handle inbound calls and live-transfer leads-no cold calling or prospecting-and guide customers through the process of selecting coverage that meets their needs.
This is a call center position for candidates who meet location and licensing requirements. If you are coachable, driven, and ready to grow your income, we provide the training, tools, systems, and daily support to help you succeed.
Key Responsibilities
  • Handle inbound calls and live-transfer leads
  • Sell life insurance policies to adults ages 50-85
  • Explain policy options clearly and help customers select appropriate coverage
  • Follow established scripts, sales processes, and compliance requirements
  • Deliver an excellent customer experience throughout the sales process
  • Accurately complete applications and maintain customer records
  • Meet or exceed monthly sales and production goals

Bonus Structure
Bonuses begin at $12,500 in placed premium:
  • $12,500 in placed premium: 100% bonus level, equal to $1,250
  • 75 applications: 125% bonus level
  • 150 applications: 150% bonus level
  • 250 applications: 175% bonus level
  • 350 or more applications: 200% bonus level

Agents must maintain at least 60 sales per quarter to retain their current bonus level. Bonus eligibility and payment are subject to company production, placement, and compensation policies.
Qualifications
  • Active life insurance license required
  • Sales, insurance, or call-center experience preferred
  • Strong verbal communication and relationship-building skills
  • Confident, personable, and comfortable closing sales by phone
  • Coachable, goal-oriented, and receptive to feedback
  • Positive attitude and a strong work ethic
  • Ability to work a consistent full-time schedule from a professional home workspace
  • Must meet applicable remote-work and licensing eligibility requirements

Benefits
  • 401(k)
  • Health, dental, and vision insurance
  • Aflac supplemental coverage
  • Paid time off
  • Performance bonuses and incentive trips
  • Ongoing training, coaching, and professional development
  • Career growth and advancement opportunities

Why Join eFund Insurance?
  • No cold calling or prospecting
  • Direct inbound and live-transfer leads
  • Competitive hourly base pay plus uncapped bonus potential
  • Proven sales training and daily coaching
  • Supportive, performance-driven team culture
  • Clear path toward six-figure earning potential
  • Meaningful work helping families protect what matters most

Apply Today
Build a rewarding insurance career with a growing agency that invests in your success. If you are a licensed professional who enjoys helping customers and is motivated by performance-based earnings, we encourage you to apply.
eFund Insurance is an equal opportunity employer. Employment decisions are made without regard to any legally protected characteristic.

Apply