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Life Insurance Call Center Jobs (NOW HIRING)

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Offering an array of personal lines, small commercial and life insurance products. * Establish strong customer and community relationships to help develop additional leads and referrals. * Maintain ...

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Offering an array of personal lines, small commercial and life insurance products * Establish strong customer and community relationships to help develop additional leads and referrals * Maintain ...

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Life Insurance Call Center information

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How much do life insurance call center jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for life insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Why do most life insurance agents quit?

Most life insurance agents quit due to high rejection rates, inconsistent income, and the pressure of meeting sales targets. The job often requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does a typical day look like for someone working in a Life Insurance Call Center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

Can I work from home as a life insurance agent?

Many life insurance call center agents can work from home, especially with the increased adoption of remote work technologies. These roles typically require strong communication skills, familiarity with customer relationship management (CRM) tools, and sometimes specific licensing or certifications. Employers often provide training and support for remote agents to ensure compliance and productivity.

What are the key skills and qualifications needed to thrive in the Life Insurance Call Center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a Life Insurance Call Center job?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

Is it hard to get a job as a life insurance agent?

Getting a job as a life insurance agent typically requires completing licensing exams and background checks, which can vary in difficulty depending on the state and individual preparation. Success often depends on communication skills, sales ability, and understanding of insurance products, with many companies providing training for new agents.

What jobs pay 4000 a week without a degree?

In a life insurance call center, high-paying roles such as senior sales agents or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially with extensive experience and strong sales skills. These positions typically require excellent communication, sales ability, and knowledge of insurance products, but often do not require a college degree. Compensation varies by company, performance, and sales volume.
More about Life Insurance Call Center jobs
What cities are hiring for Life Insurance Call Center jobs? Cities with the most Life Insurance Call Center job openings:
What are the most commonly searched types of Life Insurance Call Center jobs? The most popular types of Life Insurance Call Center jobs are:
What states have the most Life Insurance Call Center jobs? States with the most job openings for Life Insurance Call Center jobs include:
What job categories do people searching Life Insurance Call Center jobs look for? The top searched job categories for Life Insurance Call Center jobs are:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Insurance Call Center Branch Manager

TrueCut Insurance

Las Vegas, NV • On-site

$85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

TrueCut Insurance, a growing independent insurance agency specializing in Property and Casualty (P&C) insurance, is seeking a dynamic Insurance Call Center Manager to lead our NV team of 10-14 producers with full accountability for production, service performance, and team culture.
Key Responsibilities:
  • Lead, Manage, Hold Others Accountable: Guide the team by fostering a culture of accountability, clear communication, and collaboration.
  • Workforce Management: Oversee staffing needs, including scheduling, resource planning, and optimizing workforce productivity.
  • Performance Management: Establish performance metrics, conduct reviews, and provide constructive feedback to improve individual and team performance.
  • Training/Coaching: Develop and implement training programs to enhance employee skills and drive agency success. Coach team members to achieve their personal and professional growth goals.
  • Auditing: Conduct regular audits of policies, procedures, and team activities to ensure compliance and operational excellence.

Qualifications:
  • Education & Experience: Bachelors degree preferred, with at least 5 years of experience in operations management, preferably in the insurance industry.
  • Licensing: Must hold a Property and Casualty License and Life and Health License immediately upon hire.
  • Strong leadership, communication, and organizational skills with a proven ability to manage teams and achieve operational goals.
  • Experience in training and coaching teams for growth and improvement.
  • Knowledge of insurance policies, regulations, and auditing processes is a plus.