Miami, FL · On-site
$14.25 - $19/hr
... life and maximizing independence for all vulnerable populations. About the Role: As a Call Center ... Agent within the Health Care Services industry, you will serve as a vital point of contact between ...
Quick apply
Miami, FL · On-site
$14.25 - $19/hr
... life and maximizing independence for all vulnerable populations. About the Role: As a Call Center ... Agent within the Health Care Services industry, you will serve as a vital point of contact between ...
Miami, FL · On-site
$14.25 - $19/hr
... life and maximizing independence for all vulnerable populations. About the Role: As a Call Center ... Agent within the Health Care Services industry, you will serve as a vital point of contact between ...
Quick apply
Miami, FL · On-site
$14.25 - $19/hr
... life and maximizing independence for all vulnerable populations. About the Role: As a Call Center ... Agent within the Health Care Services industry, you will serve as a vital point of contact between ...
Miami, FL · On-site
$14.25 - $19/hr
... life and maximizing independence for all vulnerable populations. About the Role: The Call Center ... Agent will serve as an essential point of contact between members, healthcare providers, and ...
Quick apply
Miami, FL · On-site
$14.25 - $19/hr
... life and maximizing independence for all vulnerable populations. About the Role: The Call Center ... Agent will serve as an essential point of contact between members, healthcare providers, and ...
Miami, FL · On-site
$17.50 - $18/hr
... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Company-paid life insurance * Opportunities for professional growth and development What You'll Do
Quick apply
Miami, FL · On-site
$17.50 - $18/hr
... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Company-paid life insurance * Opportunities for professional growth and development What You'll Do
Miami, FL · On-site
$17.50 - $18/hr
... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Company-paid life insurance * Opportunities for professional growth and development What You'll Do
Quick apply
Miami, FL · On-site
$17.50 - $18/hr
... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Company-paid life insurance * Opportunities for professional growth and development What You'll Do
Fort Lauderdale, FL · On-site
$70 - $110/hr
Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap‑up time) to identify ... Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or ...
New
Fort Lauderdale, FL · On-site
$70 - $110/hr
Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap‑up time) to identify ... Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or ...
New
Aventura, FL · On-site
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Aventura, FL · On-site
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Aventura, FL · On-site
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Aventura, FL · On-site
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Pembroke Pines, FL · On-site
$14.25 - $18.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Pembroke Pines, FL · On-site
$14.25 - $18.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Pembroke Pines, FL · On-site
$14.25 - $18.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Pembroke Pines, FL · On-site
$14.25 - $18.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Aventura, FL · On-site
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Aventura, FL · On-site
$14.75 - $19.25/hr
Taking all insurance and information required and verify and update patients information * Handling ... Call Center Team member is expected to have previous experience in a customer support role ...
Miami, FL · Remote
$19/hr
Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...
New
Miami, FL · Remote
$19/hr
Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...
New
$15.25 - $19.25/hr
Candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center. Summary ... The firm also provides a generous PTO package and provides medical insurance at 100% for the base ...
Quick apply
$15.25 - $19.25/hr
Candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center. Summary ... The firm also provides a generous PTO package and provides medical insurance at 100% for the base ...
Miami, FL · On-site
$15.25 - $19.25/hr
Candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center. Summary ... The firm also provides a generous PTO package and provides medical insurance at 100% for the base ...
Quick apply
Miami, FL · On-site
$15.25 - $19.25/hr
Candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center. Summary ... The firm also provides a generous PTO package and provides medical insurance at 100% for the base ...
Fort Lauderdale, FL · On-site
$15.25 - $19/hr
Florida Retirement System (FRS) participation, medical/dental/vision insurance, life insurance and ... Call Center Rep will provide direct service to clients seeking assistance through the phone with ...
Quick apply
Fort Lauderdale, FL · On-site
$15.25 - $19/hr
Florida Retirement System (FRS) participation, medical/dental/vision insurance, life insurance and ... Call Center Rep will provide direct service to clients seeking assistance through the phone with ...
Miami, FL · Remote
$19/hr
Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...
Miami, FL · Remote
$19/hr
Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...
Hialeah, FL · On-site
$50K - $100K/yr
You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...
Hialeah, FL · On-site
$50K - $100K/yr
You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...
Lauderhill, FL · On-site
$50K - $100K/yr
You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...
Lauderhill, FL · On-site
$50K - $100K/yr
You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...
Hialeah, FL · Remote
$50K - $100K/yr
You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...
Quick apply
Hialeah, FL · Remote
$50K - $100K/yr
You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...
$10.12 - $11.37
2% of jobs
$11.37 - $12.62
8% of jobs
$12.62 - $13.88
12% of jobs
$14.08 is the 25th percentile. Wages below this are outliers.
$13.88 - $15.13
18% of jobs
The median wage is $15.67 / hr.
$15.13 - $16.39
23% of jobs
$16.39 - $17.64
12% of jobs
$17.67 is the 75th percentile. Wages above this are outliers.
$17.64 - $18.90
12% of jobs
$18.90 - $20.15
5% of jobs
$20.15 - $21.40
4% of jobs
$21.40 - $22.66
2% of jobs
$22.66 - $23.91
2% of jobs
$10
$16
$23
A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.
A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.
To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.
For Life Insurance Call Center jobs in Miami, FL, the most frequently searched job titles are:
The top searched job categories for Life Insurance Call Center jobs in Miami, FL are:
Cities near Miami, FL with the most Life Insurance Call Center job openings:
$14.25 - $19/hr
Full-time
Re-posted 11 days ago
6.5
Based on 9 frontline employees who took The Breakroom Quiz
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
As a Call Center Agent within the Health Care Services industry, you will serve as a vital point of contact between members, healthcare providers, and administrative teams. Your primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role demands the ability to handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive patient experiences and organizational goals. Ultimately, your efforts will help facilitate effective communication and support the delivery of quality healthcare services.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Get the full story on Breakroom
Sourced by ZipRecruiter
Health care and social assistance
501 - 1,000 Employees
Miami, FL, US
2001
