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Life Insurance Call Center Jobs (NOW HIRING)

Lap of Love

Call Center Representative

$16/hr

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for ... Life Insurance (Basic, Voluntary, and AD&D) * Long Term and Short Term Disability Insurance

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris ...

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris ...

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

... insurance and patient questions Deliver an exceptional patient experience every day Qualifications: Experience in a call center, medical office, or customer service environment preferred Familiarity ...

MAP

Call Center Specialist

North Richland Hills, TX · On-site

$17/hr

Immediately hiring Full Time Call Center Specialists! What is a Call Center Specialist? Our ... Free Life Insurance policy * Legal Assistance Compensation: $17 / Hour Shifts Offered ...

Scope Services

Call Center

Saint Joseph, MI · On-site

$15 - $16/hr

... Call Center Representative to handle appointment scheduling and support customers with their ... Vision insurance Work Location: Remote

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... Free Life Insurance policy * Legal Assistance Compensation: $16 / Hour Shifts Offered ...

Scope Services

Call Center

Saint Joseph, MI · On-site

$15 - $16/hr

Scope Services is seeking a responsible, customer‑oriented Call Center Representative to handle ... Vision insurance Work Location: Remote

CRA MSO LLC

Call Center Representative

Chula Vista, CA · On-site

$16 - $19.50/hr

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in ... life insurance. vacation accrual, 401k, holiday pay and more! Please submit your resume for ...

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Life Insurance Call Center information

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How much do life insurance call center jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for life insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Why do most life insurance agents quit?

Most life insurance agents quit due to high rejection rates, inconsistent income, and the pressure of meeting sales targets. The job often requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does a typical day look like for someone working in a Life Insurance Call Center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

Can I work from home as a life insurance agent?

Many life insurance call center agents can work from home, especially with the increased adoption of remote work technologies. These roles typically require strong communication skills, familiarity with customer relationship management (CRM) tools, and sometimes specific licensing or certifications. Employers often provide training and support for remote agents to ensure compliance and productivity.

What are the key skills and qualifications needed to thrive in the Life Insurance Call Center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a Life Insurance Call Center job?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

Is it hard to get a job as a life insurance agent?

Getting a job as a life insurance agent typically requires completing licensing exams and background checks, which can vary in difficulty depending on the state and individual preparation. Success often depends on communication skills, sales ability, and understanding of insurance products, with many companies providing training for new agents.

What jobs pay 4000 a week without a degree?

In a life insurance call center, high-paying roles such as senior sales agents or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially with extensive experience and strong sales skills. These positions typically require excellent communication, sales ability, and knowledge of insurance products, but often do not require a college degree. Compensation varies by company, performance, and sales volume.
More about Life Insurance Call Center jobs
What cities are hiring for Life Insurance Call Center jobs? Cities with the most Life Insurance Call Center job openings:
What are the most commonly searched types of Life Insurance Call Center jobs? The most popular types of Life Insurance Call Center jobs are:
What states have the most Life Insurance Call Center jobs? States with the most job openings for Life Insurance Call Center jobs include:
What job categories do people searching Life Insurance Call Center jobs look for? The top searched job categories for Life Insurance Call Center jobs are:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Representative

Call Center Representative

Lap of Love

Remote

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
  • Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
  • Provide customer service by engaging in positive interactions with pet families
  • Answer a high volume of customer service calls in a work from home/ remote environment
  • Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
  • Gather and accurately document the pet's medical information and schedule appointments in an effective manner
  • Meet all productivity, quality, and performance standards
  • Go above and beyond to provide stellar customer service to pet families and our veterinarians
  • Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
  • Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
  • Experience working in high call volume, customer service, or call center environments
  • A hard-wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
  • Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
  • Previous experience in a work-from-home environment or working with minimal peer interactions
  • High attention to detail and ability to adapt to new processes
  • Expected to be present for work, on time, every day for the entire duration of their shift
  • Attend mandatory multi-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous period.
Physical Job Requirements:
  • Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
  • Ability to lift up to 15 pounds
Schedule
  • Support Call Center hours are 24 hours a day, 7 days a week, 365 days a year
  • Schedule includes nights/weekends/holidays
  • Must attend mandatory multi-week intensive training program at the beginning of employment
Benefits
  • Medical Insurance Plans with 100% employee funded HSA option available
  • Dental and Vision Insurance Plans
  • Company Funded Wellness Resources (Mental, Financial, and Physical)
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Long Term and Short Term Disability Insurance
  • Retirement Plan (Traditional 401k with 3% match & Roth 401k)
  • Generous Paid Time Off
  • Generous Paid Parental Leave
  • Bereavement Leave
  • Training & Development
  • Pet Insurance
  • Remote Work From Home
    Compensation
  • This position is hourly non-exempt and is eligible for overtime
  • Hourly pay is $16.00 per hour

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