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Life Insurance Call Center Jobs (NOW HIRING)

Sstar

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level ... Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

Company paid LTD, Basic Employee Life Insurance and AD&D * Dog & child friendly environment * Paid Weekly * Smoke-free & Drug/Alcohol free work environment Job Summary: The Call Center Supervisor ...

Global Channel Management

Call Center

Helena, MT · On-site

$15.25 - $19/hr

Call Center Helena, MT, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1 year medical insurance or medical office experience Call center requires: * MS Office * 10-key by touch ...

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and ... Life insurance * Paid time off * Vision insurance * Flexible Spending Account * Opportunities to ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and ... Life insurance * Paid time off * Vision insurance * Flexible Spending Account * Opportunities to ...

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How much do life insurance call center jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for life insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Why do most life insurance agents quit?

Most life insurance agents quit due to high rejection rates, inconsistent income, and the pressure of meeting sales targets. The job often requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does a typical day look like for someone working in a Life Insurance Call Center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

Can I work from home as a life insurance agent?

Many life insurance call center agents can work from home, especially with the increased adoption of remote work technologies. These roles typically require strong communication skills, familiarity with customer relationship management (CRM) tools, and sometimes specific licensing or certifications. Employers often provide training and support for remote agents to ensure compliance and productivity.

What are the key skills and qualifications needed to thrive in the Life Insurance Call Center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a Life Insurance Call Center job?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

Is it hard to get a job as a life insurance agent?

Getting a job as a life insurance agent typically requires completing licensing exams and background checks, which can vary in difficulty depending on the state and individual preparation. Success often depends on communication skills, sales ability, and understanding of insurance products, with many companies providing training for new agents.

What jobs pay 4000 a week without a degree?

In a life insurance call center, high-paying roles such as senior sales agents or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially with extensive experience and strong sales skills. These positions typically require excellent communication, sales ability, and knowledge of insurance products, but often do not require a college degree. Compensation varies by company, performance, and sales volume.
More about Life Insurance Call Center jobs
What cities are hiring for Life Insurance Call Center jobs? Cities with the most Life Insurance Call Center job openings:
What are the most commonly searched types of Life Insurance Call Center jobs? The most popular types of Life Insurance Call Center jobs are:
What states have the most Life Insurance Call Center jobs? States with the most job openings for Life Insurance Call Center jobs include:
What job categories do people searching Life Insurance Call Center jobs look for? The top searched job categories for Life Insurance Call Center jobs are:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
2nd Shift Bilingual (English/Spanish) Call Center Agent

2nd Shift Bilingual (English/Spanish) Call Center Agent

Ambs Call Center

Jackson, MI

$20.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

ABOUT THE CALL CENTER AGENT POSITION


Do you like helping others? If so, this job might be for you!

We're a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.

We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.

On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries - with a friendly and helpful voice.



Why Work At Ambs Call Center? Click to learn more


COMPENSATION

  • Progressive compensation based on skill development. Earn up to $20.95 per hour


ADDITIONAL PAY & BENEFITS

Attendance Bonus

  • $3.25 per hour for every hour worked during the pay period. Call Center Agents without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.


Dispatcher Differential

  • $1.50 per hour differential for becoming a dispatcher.


Spanish Bi-Lingual Differential

  • $1.00 per hour. Are you fluent in Spanish and English? Earn a $1 per hour differential once you have graduated training and are handling all calls.


Multiple opportunities for growth!

  • Like mentoring others? Become a trainer and earn up to $24.75 per hour. Lead the team as a Supervisor and you can earn up to $27.45 per hour.


BENEFITS

  • Competitive compensation
  • Health Insurance
  • Employer provided Life Insurance
  • Voluntary Vision & Dental
  • Smart Dollar Financial Wellness Program
  • Retirement plan with company match contribution up to 3%
  • Paid lunch and breaks
  • Paid birthday benefit after 12 months of Ambs employment
  • 1 Floating Holiday after 12 months of Ambs employment
  • Hours worked on holidays are paid at time and a half
  • Overtime available
  • 40-hour bonus pay for 1-year perfect attendance
  • Earned sick Time


QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

  • High School Diploma or equivalent required
  • Typing skills of 25 wpm
  • Customer service experience preferred
  • Excellent interpersonal, verbal, and written communication skills
  • Strong basic computer skills
  • Ability to multi-task
  • Ability to make sound decisions under pressure
  • Ability to deal with difficult situations and people
  • Ability to work well in both a team environment and independently
  • A strong attention to detail
  • Requires primarily sitting at a desk for extended periods

FULL-TIME EMPLOYEES

  • 40+ hours per week
  • Mandatory weekends and holidays

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

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