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Life Insurance Call Center Jobs in Alabama (NOW HIRING)

Huntsville Hospital

Call Center Specialist

Athens, AL · On-site

$14.25 - $17.75/hr

Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education ...

Huntsville Hospital

Call Center Specialist

Huntsville, AL · On-site

$16 - $20/hr

Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... Responsibilities include collecting demographic and insurance information and collecting clinical ...

Cahaba Medical Care Foundation

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... Responsibilities include collecting demographic and insurance information and collecting clinical ...

Cahaba Medical Care Foundation

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Agent Service center agent will be responsible to accurately coordinate, schedule and ... Responsibilities include collecting demographic and insurance information and collecting clinical ...

Signius

Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agents at Signius Communications in Mobile provide friendly, professional, and ... Life Insurance policyLegal Assistance Compensation: $20 / Hour Perfect Attendance is considered ...

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Life Insurance Call Center information

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What are popular job titles related to Life Insurance Call Center jobs in Alabama?

For Life Insurance Call Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Life Insurance Call Center jobs in Alabama look for?

The top searched job categories for Life Insurance Call Center jobs in Alabama are:

Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Medical Call Center Representative

Cahaba Dermatology & Skin Health Center LLC

Birmingham, AL

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Medical Call Center Representatives serve as our initial welcome for patients. Representatives are responsible for ensuring every patient makes a smooth transition into their clinical, cosmetic, or spa visit. Responsible for ensuring patient information and demographics are entered quickly and correctly. Provides accurate and professional phone support for incoming calls from patients, medical offices, and vendors. Responsibilities also includes various office administrative tasks such as document scanning, spreadsheet entry, making reminder calls, answering busy multi-line phone system, and managing clinic scheduling.

You'll be joining a successful and fast growing practice in Hoover on Valleydale Road near I-65. Comprehensive benefits include competitive compensation, medical, dental, vision, disability, life, 401k, vacation leave, sick leave, and paid holiday. All employees have access to top of the line aesthetic treatments as well as discounted products.

Responsibilities and Duties

  • Schedule appointments for patients for both our dermatology clinic and spa.
  • Answer telephone promptly and in a polite and professional manner
  • Obtain and enter accurate demographic information into EMR system (name, address, telephone number, insurance information, etc.).
  • Schedule appointments correctly - review appointment date, time, location, and provider name with caller.
  • Inform caller of items to bring to appointment (including insurance card and form of ID).
  • Instruct caller of how to complete new patient paperwork
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Understanding of when to escalate calls to physicians, business manager, and/or nurse supervisor.
  • Make reminder calls as requested.
  • Make calls to reschedule appointments when necessary.
  • Provide assistance with mailings and other projects as call volume permits.

Qualifications and Skills

  • Ability to handle confidential and sensitive information.
  • Ability to communicate effectively on the telephone.
  • Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds.
  • Ability to handle a high volume "call center" environment: work quickly and multi-task.
  • Ability to exercise good judgment to handle calls appropriately.
  • Ability to demonstrate quality customer service.
  • Knowledge of modern office equipment and procedures.
  • Previous EMR experience (specifically, ModMed EMA) preferred.
  • Strong verbal and written communication skills
  • Attentiveness to detail
  • Background and Drug screen required

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Birmingham, AL 35244: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Medical Call Center: 1 year (Preferred)
  • Multi-line phone systems: 1 year (Preferred)
  • ModMed/EMA: 1 year (Preferred)

Work Location: In person

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