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Life Insurance Call Center Jobs in Virginia (NOW HIRING)

Maximus

Limited Service Call Center Supervisor

VA · On-site +1

The Call Center Supervisor is responsible for overseeing the day-to-day operations for call center ... life and disability insurance, a retirement savings plan, paid holidays and paid time off.

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Life Insurance Call Center information

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How much do life insurance call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for life insurance call center in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What are the most commonly searched types of Life Insurance Call Center jobs in Virginia? The most popular types of Life Insurance Call Center jobs in Virginia are:
What are popular job titles related to Life Insurance Call Center jobs in Virginia? For Life Insurance Call Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Life Insurance Call Center jobs in Virginia look for? The top searched job categories for Life Insurance Call Center jobs in Virginia are:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Overnight Call Center Agent - Chesapeake

NotifyMD

Chesapeake, VA • On-site

$17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Overnight Call Center Agent - notifyMD
Location: Chesapeake, VA
Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes.
No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.
What You'll Do:
  • Professionally handle incoming calls.
  • Greet callers with a polite, pleasant tone.
  • Accurately gather and relay required information.
  • Verify and enter details precisely into our system.
What We're Looking For:
  • A welcoming voice with an upbeat tone.
  • Strong English communication (spelling, grammar).
  • Computer skills in a Windows environment.
  • Reliable attendance.
  • Typing speed of 35+ WPM.
  • Availability to work one weekend day per week.
Compensation & Full-Time Benefits:
  • Compensation: $17.50 / Hour
  • Benefits include:
    • Employee Stock Ownership
    • Full Medical, Dental, Vision
    • Paid Vacation
    • 401K with Company Matching
    • Free Life Insurance Policy
    • Legal Assistance

Ready to start a rewarding career journey? Apply today!
notifyMD is an Equal Opportunity Employer.

Apply