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Remote Home Inbound Call Center Jobs (NOW HIRING)

AnswerNet

Inbound Call Center Agent

$16/hr

Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday ... AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members ...

Talkdesk

Inbound Call Center Agent

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...

Fortuna BMC

Remote Medicare Call Center Agent

$18/hr

Handle a continuous volume of inbound Medi-Cal member calls. * Respond to member questions ... A private, quiet, and distraction-free home workspace appropriate for confidential healthcare ...

OncoHealth

Call Center Supervisor

Oversee daily inbound call operations to ensure adequate coverage and alignment with call volume ... Remote Work Requirements * Ability to remain seated for extended periods while working at a ...

VECRA

Customer Service Call Center Agent

$18.50/hr

... remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per ...

ReqRoute Inc

Team Lead Inbound Call Center

$21/hr

Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...

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Remote Home Inbound Call Center information

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How much do remote home inbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is a remote home inbound call center?

A Remote Home Inbound Call Center job involves working from home to answer incoming calls from customers on behalf of a company. These roles typically include providing customer support, handling inquiries, processing orders, or resolving issues. Employees use their own equipment, such as a computer and headset, and connect to the company's systems via the internet. This position is ideal for individuals seeking flexible work arrangements and the ability to work from any location.

What are the key skills and qualifications needed to thrive as a remote home inbound call center representative?

To thrive as a Remote Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and sometimes VoIP technology is often required. Exceptional listening skills, patience, and the ability to stay organized while multitasking set top performers apart. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by remote home inbound call center agents, and how can they be addressed?

Remote home inbound call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and ensuring clear communication without face-to-face interaction. To address these, it's important to establish a dedicated, quiet workspace, follow a structured daily routine, and utilize company-provided tools for collaboration and support. Regular check-ins with supervisors and team members, as well as ongoing training, can also help agents stay connected and perform effectively.

What is the difference between Remote Home Inbound Call Center vs Remote Home Customer Service Representative?

AspectRemote Home Inbound Call CenterRemote Home Customer Service Representative
Primary RoleHandling inbound calls for various clients, providing support and informationAssisting customers with inquiries, complaints, and product/service information
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Work EnvironmentHome-based, call center setupHome-based, individual customer interactions
CertificationsTypically none required; customer service skills preferredTypically none required; customer service experience preferred

While both roles involve working from home and handling inbound calls, the Remote Home Inbound Call Center often supports multiple clients or products within a call center environment, whereas the Remote Home Customer Service Representative usually focuses on assisting customers for a specific company or brand. Both positions require strong communication skills and are popular in the remote work industry.

What cities are hiring for Remote Home Inbound Call Center jobs?

Cities with the most Remote Home Inbound Call Center job openings:

What are the most commonly searched types of Home Inbound Call Center jobs?

The most popular types of Home Inbound Call Center jobs are:

What states have the most Remote Home Inbound Call Center jobs?

States with the most job openings for Remote Home Inbound Call Center jobs include:

Remote Home Inbound Call Center jobs near you

Inbound Educational Call Center (Full-Time - Remote)

Huntington Learning Center

Remote

$15 - $16/hr

Other

Medical, Dental, Retirement

Re-posted 26 days ago

Job description

Inbound Educational Call Center (Full-Time - Remote)

Fully Remote • Remote Home Office - Oradell, NJ 07649

Overview

Salary Range $15.00 - $16.00 Hourly Position Type Full-Time/Part-Time Education Level High School Travel Percentage None Category Admin - Clerical

Description

Customer Service Representative – Remote – Houston, TX

Why Join The Huntington Team?

If you're passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!

Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States.

We are currently seeking enthusiastic and motivated Inbound Contact Center Representatives in the Houston, TX area to assist parents at the beginning of the academic process. You'll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children.

About The Opportunity

Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Specific duties for this role include:

  • Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations
  • Following contact center scripts when speaking with clients
  • Building positive rapport with clients of differing personality types
  • Remaining polite and professional during all interactions
  • Keep records of all conversations in our call center system
  • Meet personal and team qualitative and quantitative service targets
  • Participating in initial and ongoing training to maintain up-to-date knowledge of our services

Work Environment

  • Remote position - Work from the comfort of your home
  • Varied shifts including morning, evening, and weekend
  • Full-time schedule required
    • Two-day evening shifts per month (2:00 PM-10:30 PM)
    • Two Saturday shifts per month (9:00 AM - 5:30 PM)
    • Sunday shifts as needed (10:00 AM – 3:00 PM)

Benefits

  • Base hourly rate plus performance-based pay incentives - no cap on commissions
  • Bi-weekly pay with direct deposit
  • Set schedule
  • Comprehensive benefits plan for full-time employees
    • Medical
    • Dental
    • 401K
  • Paid on-the-job training
  • Professional and upbeat setting with a supportive and motivating team
Qualifications

We are looking for Inbound Contact Center Representatives with a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional requirements include:

  • Excellent communication and interpersonal skills (conversational, articulate, engaging)
  • Reliable and dependable work habits
  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Self-motivated, positive attitude, and a love for hard work
  • Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
  • Previous sales or customer service experience, is a plus but not required
  • Bilingual (Spanish/English) a plus
  • High school diploma or GED

Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!

For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com

Apply