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Remote Home Inbound Call Center Jobs (NOW HIRING)

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

R23 000 per month Remote Recruitment is hiring a Call Centre Agent to work from home in South Africa for a UK-based business. You will be the first voice customers hear, handling inbound and outbound ...

OncoHealth

Call Center Supervisor

Oversee daily inbound call operations to ensure adequate coverage and alignment with call volume ... Remote Work Requirements * Ability to remain seated for extended periods while working at a ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

Lab systems Remote Call Center duties: * Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions ...

Axelon

Call Center Care Navigator

$16.50 - $20.50/hr

Job Title Location: 100% Remote - Texas SHIFT: Hours of operation is Mon - Fri 8-6:30 CST pm. There ... Day to Day responsibilities - Inbound call center, assist and educate Medicaid members on benefits ...

VECRA

Customer Service Call Center Agent

$18.50/hr

... remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per ...

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Remote Home Inbound Call Center information

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How much do remote home inbound call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is a remote home inbound call center?

A Remote Home Inbound Call Center job involves working from home to answer incoming calls from customers on behalf of a company. These roles typically include providing customer support, handling inquiries, processing orders, or resolving issues. Employees use their own equipment, such as a computer and headset, and connect to the company's systems via the internet. This position is ideal for individuals seeking flexible work arrangements and the ability to work from any location.

What are the key skills and qualifications needed to thrive as a remote home inbound call center representative?

To thrive as a Remote Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and sometimes VoIP technology is often required. Exceptional listening skills, patience, and the ability to stay organized while multitasking set top performers apart. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by remote home inbound call center agents, and how can they be addressed?

Remote home inbound call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and ensuring clear communication without face-to-face interaction. To address these, it's important to establish a dedicated, quiet workspace, follow a structured daily routine, and utilize company-provided tools for collaboration and support. Regular check-ins with supervisors and team members, as well as ongoing training, can also help agents stay connected and perform effectively.

What is the difference between Remote Home Inbound Call Center vs Remote Home Customer Service Representative?

AspectRemote Home Inbound Call CenterRemote Home Customer Service Representative
Primary RoleHandling inbound calls for various clients, providing support and informationAssisting customers with inquiries, complaints, and product/service information
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Work EnvironmentHome-based, call center setupHome-based, individual customer interactions
CertificationsTypically none required; customer service skills preferredTypically none required; customer service experience preferred

While both roles involve working from home and handling inbound calls, the Remote Home Inbound Call Center often supports multiple clients or products within a call center environment, whereas the Remote Home Customer Service Representative usually focuses on assisting customers for a specific company or brand. Both positions require strong communication skills and are popular in the remote work industry.

What cities are hiring for Remote Home Inbound Call Center jobs?

Cities with the most Remote Home Inbound Call Center job openings:

What are the most commonly searched types of Home Inbound Call Center jobs?

The most popular types of Home Inbound Call Center jobs are:

What states have the most Remote Home Inbound Call Center jobs?

States with the most job openings for Remote Home Inbound Call Center jobs include:

Remote Home Inbound Call Center jobs near you

Call Centre Agent

Remote

Remote Recruitment
See more jobs at Remote Recruitmentexternal

$15.25 - $20.25/hr

Other

Posted 5 days ago

Job description

Call Centre Agent

Salary: R23 000 per month

Remote Recruitment is hiring a Call Centre Agent to work from home in South Africa for a UK-based business. You will be the first voice customers hear, handling inbound and outbound calls with patience and clarity, and making sure every caller comes away feeling looked after.

This is a full-time, 100% remote role working 09:00–17:00 UK time (11:00–19:00 SAST).

Key Responsibilities
  • Answer inbound calls and make outbound follow-up calls to customers
  • Log every conversation accurately in the CRM so nothing gets lost
  • Resolve straightforward queries on the first call and escalate the rest with clear notes
  • Meet daily call targets without rushing people off the phone
  • Work alongside the wider UK team over Slack and video calls
  • Flag recurring customer problems to your team leader
What You Will Need
  • Experience with phone-based customer contact in a call centre or similar setting
  • A clear, neutral speaking voice and strong written English
  • Familiarity with CRM or ticketing software
  • The patience to stay calm with a frustrated caller
  • A quiet home workspace, a reliable computer and stable fibre internet
  • A backup power solution for load shedding
What Is On Offer
  • A permanent, fully remote position with a UK employer
  • Structured UK business hours, so your evenings stay your own
  • Paid training and ongoing coaching from day one
  • Real progression into senior agent and team leader roles

If you enjoy talking to people all day and want steady remote work, we would like to hear from you. Apply through Remote Recruitment and our team will be in touch.

Apply