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Home Inbound Call Center Jobs in Omaha, NE (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

Customer Call Center Employee We are seeking an experienced customer call center employee with ... This individual will receive inbound phone calls to schedule service appointments, they will also ...

Village Pointe Toyota

Call Center Representative

Omaha, NE · On-site

$15.25 - $19.25/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

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Home Inbound Call Center information

See Omaha, NE salary details

$12

$16

$22

How much do home inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for home inbound call center in Omaha, NE is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.50 per hour, depending on experience, location, and employer.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What are the most commonly searched types of Home Inbound Call Center jobs in Omaha, NE?

The most popular types of Home Inbound Call Center jobs in Omaha, NE are:

What are popular job titles related to Home Inbound Call Center jobs in Omaha, NE?

For Home Inbound Call Center jobs in Omaha, NE, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Omaha, NE look for?

The top searched job categories for Home Inbound Call Center jobs in Omaha, NE are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Omaha, NE as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $34,487 per year, or $16.6 per hour.

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 28 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

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