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Client Service Jobs in Durham, NC (NOW HIRING)

Kestra Financial

Client Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

The client service associate plays a critical role in the back-office functioning of our firm. With responsibility for the day-to-day operations of the firm, the Client Service Associate helps keep ...

Ivy Way Placements

Client Service Associate

Raleigh, NC · On-site

$80K - $92K/yr

Senior Client Service Associate Raleigh-Durham-Chapel Hill, NC Funny but True: A great Client Service Associate can solve three client problems, calm an advisor down, schedule a meeting, and save the ...

Kestra Financial

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills • Supports ...

TowneBank

Client Service Specialist

Raleigh, NC

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

Ivy Way Placements

Client Service Associate

Raleigh, NC · On-site

$80K/yr

Job Title Senior Client Service Associate Raleigh-Durham-Chapel Hill, NC Funny but true: A great Client Service Associate can solve three client problems, calm an advisor down, schedule a meeting ...

Towne Bank

Client Service Specialist

Raleigh, NC

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

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Client Service information

See Durham, NC salary details

$9

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How much do client service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for client service in Durham, NC is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the most commonly searched types of Client Service jobs in Durham, NC?

The most popular types of Client Service jobs in Durham, NC are:

What cities near Durham, NC are hiring for Client Service jobs?

Cities near Durham, NC with the most Client Service job openings:

Client Service jobs near you
Infographic showing various Client Service job openings in Durham, NC as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $37,780 per year, or $18.2 per hour.

Client Service Supervisor

Cary, NC • On-site

BluePearl Specialty and Emergency Pet Hospital
Veterinary Services • 1 - 5K employees

7.6

Company rating: 7.6 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

6th of 52 rated veterinary

People enjoy working here

Good employer

Respectful managers

Learn more about BluePearl Specialty and Emergency Pet Hospitalexternal

$22 - $31/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 23 days ago

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is currently seeking a new Client Service Supervisor.
Pay: $22.00 - $31.00 / hour
This pay band is a starting point and is dependent on experience and advancement through our competency leveling system.
The Client Service Supervisor guides the daily activities of the Client Services Team under the direction of the Practice Manager and Assistant Practice Manager. Primary responsibilities include communication between Client Services and all areas of the hospital so the client experience can run smoothly and efficiently.
As the Client Service Supervisor, you will:
  • Plan, monitor and ensure completion of the initial training program for new Client Service associates to ensure that we offer the highest possible level of personal care to meet each client's unique set of circumstances.
  • Schedule client service associates to meet the needs of the hospital based on client needs.
  • Be an integral member of the management team and the link between the client, the patient and the medical providers, offers feedback to department supervisors to identify specific issues that occur and may cause dissatisfied clients.
  • Clearly communicates with client service associates, one-on-one and in group settings, to ensure consistent understanding of new ideas, changes in protocol, policies, impending changes and ongoing communication and feedback.

  • Coach client service associates to be continuously aware and proactive at anticipating and addressing client services and to seek assistance with escalated, stressful situations.
  • Plans and executes regularly scheduled team meetings.
  • Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis.
  • Personally meet with clients to discuss concerns and questions regarding any aspect of services provided.
  • Be willing to work evenings, weekends and some holidays.
  • Other job duties as assigned.

Why BluePearl?
  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
  • We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.
  • In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

We value your health and well-being as an associate by providing you with the following:
  • Health, dental, vision, and life insurance options.
  • Paid paternal leave as well as employer provided short-term and long-term disability.
  • Flexible work schedules.
  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans.
  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

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