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Client Service Jobs in New York (NOW HIRING)

Kantar

Manager, Client Service

New York, NY · Hybrid

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk, Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar Group

Manager, Client Service

New York, NY · On-site

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk , Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar

Manager, Client Service

New York, NY · Hybrid

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk, Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar Group

Manager, Client Service

New York, NY · On-site

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk , Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

SPS North America

Client Service Supervisor

New York, NY · On-site

$65K - $72K/yr

Client Service Supervisor New York, New York, United States On-site The Client Service Supervisor (CSS) oversees on-site operations across multiple projects or sites, ensuring high-quality service ...

Rydex Investments

Client Service Specialist

Manhattan, NY · On-site

$110K - $125K/yr

Client Service Specialist Guggenheim Investments is seeking a Client Service Specialist to join the relationship management support within Client Service. This role collaborates with various internal ...

The Trade Desk

Director, Client Service

New York, NY · On-site

Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. * Communicate effectively with other ...

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How much do client service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client service in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the most commonly searched types of Client Service jobs in New York?

The most popular types of Client Service jobs in New York are:

What cities in New York are hiring for Client Service jobs?

Cities in New York with the most Client Service job openings:

Client Service jobs near you
Infographic showing various Client Service job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Client Service Supervisor

New York, NY • On-site

SPS North America
See more jobs at SPS North Americaexternal

Full-time

Re-posted 25 days ago

Job description

Client Service Supervisor

New York, New York, United States
On-site

The Client Service Supervisor (CSS) oversees on-site operations across multiple projects or sites, ensuring high-quality service delivery, staff management, and client satisfaction. This role acts as the primary point of contact for clients while supervising daily operations and maintaining compliance with company policies. The client is a top-tier law firm seeking a lead to oversee print, production, and binding services leading a small team in New York City.

Key Responsibilities:

Supervise legal print, production, and binding services, ensuring accuracy, compliance, and timely delivery of all materials, including document reproduction and distribution critical to law firm operations.
Serve as the main on-site client contact and handle escalations.
Manage staff schedules, resources, and coverage for absences or emergencies.
Track and report key performance metrics (KPIs/SLAs, P&L, budgets).
Lead staff development, coaching, and training; conduct performance reviews.
Maintain a safe, professional, and organized work environment.
Oversee vendors and coordinate special projects.
Participate in client business reviews and support operational improvements.

Qualifications:

High School Diploma or equivalent; bachelor's degree preferred.
Must have 3+ years experience managing offices services, reprographics and light facilities
Law Firm Experience preferred
5+ years of experience in operational management or client services lead.
Supervisory experience managing 5-10 staff members.
Strong interpersonal, communication, and problem-solving skills.
Experience in office services, facilities, or law firm environments preferred.
Proficient in MS Office and other business software.

Competencies:

Client-focused with integrity and professional presence.
Ability to manage multiple priorities and maintain confidentiality.
Skilled in conflict resolution and staff performance management.
Strong organizational skills and attention to detail.
Physical Requirements:
Ability to lift/move 40-60 lbs.; stand, walk, or sit for extended periods.
Manual dexterity for office equipment operation.

Travel:

  • Up to 25% local travel.

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