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Client Service Jobs in New York (NOW HIRING)

Client Services

Client Services Associate

Manhattan, NY · On-site

$80K - $100K/yr

The ideal candidate will possess a strong understanding of alternative investments, excellent client service skills, and the ability to collaborate effectively with various internal departments to ...

Kantar Group

Manager, Client Service

New York, NY · On-site

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk , Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar Group

Manager, Client Service

New York, NY · On-site

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk , Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar

Manager, Client Service

New York, NY · Hybrid

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk, Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar Group

Manager, Client Service

New York, NY · On-site

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Client Service Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the team: Our media effectiveness client service team are experts in understanding the changing ...

Kantar

Manager, Client Service

New York, NY · Hybrid

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk, Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Kantar

Manager, Client Service

New York, NY · Hybrid

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Client Service Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the team: Our media effectiveness client service team are experts in understanding the changing ...

SPS North America

Client Service Supervisor

New York, NY · On-site

$65K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Supervisor New York, New York, United States On-site The Client Service Supervisor (CSS) oversees on-site operations across multiple projects or sites, ensuring high-quality service ...

Rydex Investments

Client Service Specialist

Manhattan, NY · On-site

$110K - $125K/yr

Client Service Specialist Guggenheim Investments is seeking a Client Service Specialist to join the relationship management support within Client Service. This role collaborates with various internal ...

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How much do client service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for client service in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What are the most commonly searched types of Client Service jobs in New York?

The most popular types of Client Service jobs in New York are:

What cities in New York are hiring for Client Service jobs?

Cities in New York with the most Client Service job openings:

Client Service jobs near you
Infographic showing various Client Service job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Client Services Associate

Client Services

Manhattan, NY • On-site

$80K - $100K/yr

Other

Posted 13 days ago

Job description

Client Services Associate

The Client Services Associate is responsible for providing exceptional support to clients and their consultants invested in TCW's alternative investment products. This role involves a broad range of responsibilities, including managing client inquiries and requests, preparing investor materials and reports, overseeing operational activities related to client accounts, and supporting the marketing and fundraising efforts for TCW's private funds. The ideal candidate will possess a strong understanding of alternative investments, excellent client service skills, and the ability to collaborate effectively with various internal departments to ensure a positive client experience.

Essential Duties
  • Serve as the primary point of contact for clients and their consultants, addressing their needs and building strong relationships.
  • Respond promptly and accurately to client inquiries and requests for information, providing timely and effective solutions.
  • Prepare and deliver regular and ad-hoc investor materials, including marketing presentations, performance reports, and data analysis.
  • Manage and process client-related administrative and operational tasks, including account onboarding, transactions, and reporting.
  • Coordinate with internal departments (Distribution, Investment Operations, Compliance, Legal,) to facilitate client requests, resolve issues, and ensure seamless service delivery.
  • Liaise with fund partners and administrators to support client orders, resolve discrepancies, and ensure accurate transaction processing.
  • Assist with all aspects of the marketing and fundraising cycle for new alternative investment funds and related vehicles.
  • Support the completion of due diligence questionnaires and the management of investor inquiries and data rooms.
  • Identify opportunities to improve processes, enhance efficiency, and provide a superior client experience
Required Qualifications
  • Bachelor's degree.
  • 3-5+ years of relevant experience in the finance industry, with a focus on client service or operations.
  • Solid working knowledge and understanding of capital markets and alternative investments.
  • Proficiency in Microsoft Office Suite, with advanced Excel skills (e.g., data analysis, reporting).
  • Strong analytical, problem-solving, and project management skills.
  • Excellent written and verbal communication skills, with the ability to present information clearly and professionally.
  • High level of organizational skills and attention to detail, with a focus on accuracy.
  • Ability to prioritize tasks, manage time effectively, and work well under pressure in a fast-paced environment
Professional Skills Qualifications
  • Proactive and self-motivated with the ability to work independently and as part of a team.
  • Strong teamwork and interpersonal skills, with the ability to build effective relationships.
  • Passion for providing exceptional client service and exceeding client expectations

This role requires candidates to work from a TCW office a minimum of four days a week. Flexibility for remote work is offered on one day, depending on business needs.

Estimated Compensation:

Base Salary: For a CA and NY based positions, the base salary range is $80k – $100k. This represents base salary range only.

Other Compensation :In addition to the base salary, this position will be eligible to be considered for an annual discretionary bonus.

Benefits : Eligible for TCW's comprehensive benefits package.

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