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Client Service Director Jobs in New York (NOW HIRING)

The Trade Desk

Director, Client Service

New York, NY · On-site

Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. * Communicate effectively with other ...

The Trade Desk

Director, Client Service

New York, NY · On-site

$111K - $205K/yr

Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. * Communicate effectively with other ...

Omnicom

SVP, Client Service Director

New York, NY · On-site

Job Title: SVP, Client Service Director Department: Account Services Lead by inspiring trust through courageous in the moment conversations Walk the talk and have a strategic perspective both ...

Omnicom

SVP, Client Service Director

New York, NY · On-site

Job Title: SVP, Client Service Director Department: Account Services Lead by inspiring trust through courageous in the moment conversations Walk the talk and have a strategic perspective both ...

Omnicom

SVP, Client Service Director

New York, NY · Hybrid

SVP, Client Service Director Department: Account Services Lead by inspiring trust through courageous in the moment conversations Walk the talk and have a strategic perspective both internally and ...

Omnicom

SVP, Client Service Director

New York, NY · Hybrid

SVP, Client Service Director Department: Account Services Lead by inspiring trust through courageous in the moment conversations Walk the talk and have a strategic perspective both internally and ...

Kantar Group

Director, Client Service

New York, NY · On-site

Director, Media Client Service Location(s) (Hybrid): New York, Chicago, Boston, Norwalk, Atlanta About the Role We're looking for a research-first, media-savvy Director to lead end-to-end research ...

Kantar

Director, Client Service

Norwalk, CT · Hybrid

Director, Media Client Service Location(s) (Hybrid): New York, Chicago, Boston, Norwalk, Atlanta About the Role We're looking for a research-first, media-savvy Director to lead end-to-end research ...

Kantar

Director, Client Service

New York, NY · Hybrid

Director, Media Client Service Location(s) (Hybrid): New York, Chicago, Boston, Norwalk, Atlanta About the Role We're looking for a research-first, media-savvy Director to lead end-to-end research ...

Rakuten Americas

Director, Client Services

Manhattan, NY · On-site

$104 - $193/hr

You are a service genius, digital marketing maven, data and analytics savvy leader who can execute ... Director possesses 10+ years of client service and/or account manager success and several years of ...

Kantar

Director, Client Service

New York, NY · On-site

Director, Marketing Science (Media Team) Location(s) (Hybrid): New York, Chicago, Norwalk, Atlanta ... Translate measurement frameworks into practical, client-ready outputs (analyses, dashboards ...

Kantar

Director, Client Service

Norwalk, CT · On-site

Director, Marketing Science (Media Team) Location(s) (Hybrid): New York, Chicago, Norwalk, Atlanta ... Translate measurement frameworks into practical, client-ready outputs (analyses, dashboards ...

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Client Service Director information

See New York salary details

$42.1K

$99.5K

$178.3K

How much do client service director jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client service director in New York is $99,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $119,800.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in New York?

The most popular types of Client Service jobs in New York are:

What cities in New York are hiring for Client Service Director jobs?

Cities in New York with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $99,499 per year, or $47.8 per hour.

Director, Client Service

New York, NY • On-site

The Trade Desk
Software Development • 1 - 5K employees
Learn more about The Trade Deskexternal

Full-time

Re-posted 18 days ago

Job description

What you'll do: 

  • Provide oversight to a portfolio of accounts, participating in key client meetings while navigating relationships with senior leaders and decision makers at agencies.
  • Lead the development of portfolio-specific goals based on the company's vision and values and responsible for tracking progress of portfolio goals on a regular basis. 
  • Motivate and empowering a team to drive consistent YoY account growth. 
  • Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management. 
  • Thoughtfully identify future leaders of the business and grow talent on the team by developing the strengths of individuals for the next level of their careers.
  • Know our capabilities and differentiators to help the team identify opportunities to leverage them to drive revenue growth and solve business needs. 
  • Advocate internally with senior cross-functional stakeholders for clients' product needs. 
  • Develop trusting and productive relationships with key stakeholders both internally and externally. 
  • Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. 
  • Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization. 

Who you are: 

  • 8+ years of relevant professional experience with 4+ years of programmatic experience in trading or hands-on-keyboard function. Enterprise or B2B experience is a plus. 
  • Experience in developing, nurturing and managing client relationships. 
  • Proven track record of driving revenue growth with large customer accounts. 
  • 4+ years of strong management and leadership skills through a collaborative team approach. 
  • Ability to build strong relationships with internal and external stakeholders, executive team and industry groups. 
  • Execute (and coach others to execute) timely in a fast-paced environment through effective time management and prioritization skills. 
  • Ambition to develop personally and nurture the development of others. 
  • Excellent influencing and negotiation skills. 
  • Highly organized with a strong attention to detail. 

Apply