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Client Service Professional Jobs in New York (NOW HIRING)

Client Services

Client Services Associate

Manhattan, NY · On-site

$80K - $100K/yr

... service skills, and the ability to collaborate effectively with various internal departments to ... professionally. * High level of organizational skills and attention to detail, with a focus on ...

SPS North America

Client Service Supervisor

New York, NY · On-site

$65K - $72K/yr

Client Service Supervisor ???? New York, New York, United States On-site The Client Service ... Maintain a safe, professional, and organized work environment. * Oversee vendors and coordinate ...

SPS North America

Client Service Supervisor

New York, NY · On-site

$65K - $72K/yr

Client Service Supervisor New York, New York, United States On-site The Client Service Supervisor ... Competencies: • Client-focused with integrity and professional presence. • Ability to manage ...

Kantar Group

Manager, Client Service

New York, NY · On-site

Essential Knowledge & Experience * 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies * Strong process and time management skills ...

Kantar Group

Manager, Client Service

New York, NY · On-site

Essential Knowledge & Experience • 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies • Strong process and time management ...

Kantar Group

Manager, Client Service

New York, NY · On-site

Essential Knowledge & Experience • 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies • Strong process and time management ...

Kantar

Manager, Client Service

New York, NY · Hybrid

Essential Knowledge & Experience 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies Strong process and time management skills ...

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Client Service Professional information

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$28

How much do client service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for client service professional in New York is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in New York?

The most popular types of Client Service jobs in New York are:

What cities in New York are hiring for Client Service Professional jobs?

Cities in New York with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,654 per year, or $18.6 per hour.

Client Relations Professional

SwimJim, Inc.

Manhattan, NY • On-site

Other

Medical, PTO

Re-posted 7 days ago

Job description

Elite swim school serving New York City's children seeks a highly skilled client service professional for a discerning and demanding client-facing role. This position will be a dual-position between our office and our pool facilities.
Always busy and frequently hectic, the ideal candidate must be punctual, have excellent telephone skills, superb written and verbal communication, impeccable manners, and a demonstrated positive attitude. She or he will have the ability to stay focused and cool at all times, and have an eye on the big picture while maintaining attention to detail.
Requirements:

  • A positive attitude, ability to multi-task & high energy are a must
  • Answer client phone calls for new & returning student scheduling; must have charm & warmth over the phone
  • Respond to email inquiries with grace, professionalism, accuracy & timeliness
  • Maintain integrity, accuracy, and confidentiality of client info database, recording financial information, class rolls, attendance & credit card transactions
  • Understand student needs based on parent's descriptions, matching the student with the best class
  • Easily alternate between team player and individual self-starter with minimal effort
  • Feel comfortable contacting clients regarding financial issues and finding a solution
  • Scheduling and billing our clients for our high-end home pool lesson program
  • Connect with schools & other community institutions (we have a parallel non-profit org)
  • Working on our pool decks to help check-in clients

Schedule: 29 hours a week. Must be available to work on Thursday, Fridays & Saturdays. May occasionally require overtime.
Benefits: Company pays 50% of individual coverage health insurance premiums after 3 months of employment. Paid company holidays. You are eligible for up to 12 paid days off each year to use as vacation, personal, sick, or bereavement on an accrual basis. Details are included in the Company's standard employee benefits package.
Location: We are a small, casual, home-based office on the second floor, near Upper West Side subway where the occasional dog comes to visit. Our pool facilities are close to the office and are easily walkable or accessible by train/bus.
CONTACT: Interested and qualified candidates should e-mail their resume and cover letter. No phone calls, please. We are an equal opportunity employer.
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About SwimJim

Sourced by ZipRecruiter

Industry

Education programs administration

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

1998

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