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Client Service Executive Jobs in New York (NOW HIRING)

Rydex Investments

Client Service Specialist

Manhattan, NY · On-site

$110K - $125K/yr

Align daily with the Senior Client Service Executive on daily activities, account relationship management, priorities, and goals * Ensure timely communication of all required operational information ...

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How much do client service executive jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client service executive in New York is $33.53, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $42.60 per hour, depending on experience, location, and employer.

What does a client service executive do?

A client service executive is responsible for managing client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or in person, and may use CRM software to track interactions and service requests.

What are the most commonly searched types of Client Service jobs in New York?

The most popular types of Client Service jobs in New York are:

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Client Service Executive jobs near you
Infographic showing various Client Service Executive job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,748 per year, or $33.5 per hour.

Client Service Specialist

Guggenheim Investments

Manhattan, NY • On-site

$110K - $125K/yr

Other

Re-posted yesterday

Job description

Position Summary
Guggenheim Investments is seeking a Client Service Specialist to join the relationship management support within Client Service. This role collaborates with various internal teams to provide service to institutional clients and their authorized parties. The role works closely with a Senior Client Service lead to manage existing client relationships and respond to complex and non-routine client inquiries. The position requires a proactive approach to learning, a meticulous attention to detail, strong communication skills to foster lasting client relationships, and the ability to recommend solutions or escalate matters as needed. Success in this fast-paced environment depends on effective prioritization and management of multiple client's needs and deadlines.
This position is in our New York City office.
Responsibilities
Key Responsibilities
  • Align daily with the Senior Client Service Executive on daily activities, account relationship management, priorities, and goals
  • Ensure timely communication of all required operational information for client accounts
  • Take instruction and direction from the Senior Client Service Executive and keep Client Service Support up to speed on all client issues
  • Assist the Senior Client Service Executive as a secondary point of contact for assigned client relationships
  • Support client meetings, quarterly business reviews, and strategic planning sessions through preparation and follow-up
  • Monitor and track client inquiries and requests through timely resolution
  • Escalate complex or non-routine issues to the Senior Client Service Executive with recommendations when appropriate
  • Develop understanding of client objectives, preferences, and service expectations
  • Support internal onboarding execution in partnership with Client Service Support
  • Coordinate with operations, legal, compliance, investment management, and other internal teams to execute onboarding tasks
  • Provide expertise as an operational subject matter expert with regard to onboarding of funds and SMAs, ensuring all details are fully researched and addressed by all affected groups in the firm
  • Coordinate the opening and closing of client accounts on the accounting platform using the client and account utilities
  • Ensure folders and checklists for onboarding and offboarding are complete
  • Track onboarding progress and proactively communicate status to the Senior Client Service Executive
  • Prepare and review Due Diligence Questionnaires (DDQs) for accuracy
  • Ensure seamless handoff from onboarding to ongoing servicing
  • Liaise with various departments to ensure tasks are completed timely and accurately
  • Escalate all operational back and middle office issues to the Senior Client Service Executive and Deputy Head of Client Service Operations
  • Work with Operations, Legal, Distribution, and members within the Investment Management Group among others to review and ensure scalability in existing and new processes
  • Work closely with Client Service Support on daily operational tasks
  • Proactively identify operational issues and drive resolution
  • Coordinate preparation and delivery of client reporting, communications, and ad-hoc requests
  • Collaborate with internal teams (investment management, operations, legal, compliance) to address client needs
  • Prepare client materials, presentations, and documentation
  • Develop working knowledge of firm strategies and products to support portfolio-related inquiries
  • Ensure accuracy and consistency of client data, records, and documentation
  • Document client preferences, key contacts, and relationship history
  • Maintain all meeting notes and updates in Salesforce
  • Support scheduling and coordination of client meetings
  • Adhere to regulatory requirements and internal policies
  • Identify opportunities for process improvement and support implementation
Qualifications
Required Qualifications
  • Bachelor's degree in Business, Finance, or related field
  • 3-6 years of experience in client service, operations, or relationship support within financial services
  • Demonstrated experience coordinating cross-functional workflows
  • Strong organizational skills and attention to detail
  • Working knowledge of Fixed Income products
  • Understanding of front-office and middle-office workflows
  • Excellent written and verbal communication skills
  • Proficient in Salesforce (or other CRM), Excel, Word, PowerPoint, and Outlook
Preferred Qualifications
  • Experience with institutional clients (asset managers, insurance companies, pension funds)
  • FINRA Series 7 or 63 (or willingness to obtain)
  • Familiarity with alternative investments or structured products

Salary Range
Annual base salary between
$110,000.00-$125,000.00
The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.

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