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Client Service Jobs in Atlanta, GA (NOW HIRING)

Freese and Nichols

Client Service Leader

Atlanta, GA · On-site

As Client Service Leader, you will be responsible for the overall client development in the Georgia region, marketing all Freese and Nichols practices for our federal, state, municipal, county, and ...

Freese Nichols

Client Service Leader

Duluth, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia region, marketing all Freese and Nichols practices for our federal, state, municipal, county, and ...

Freese Nichols

Client Service Leader

Atlanta, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia region, marketing all Freese and Nichols practices for our federal, state, municipal, county, and ...

TalentLink Solutions

Client Service Associate

Dunwoody, GA · On-site

$14.25 - $19.50/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and operations model. Our collaborative and supportive team handles a high-volume workload to build ...

TalentLink Solutions

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and operations model. Our collaborative and supportive team handles a high-volume workload to build ...

Hello Sunshine Travels

Client Service Specialist

Roswell, GA · On-site

$16 - $21.25/hr

About the job Client Service Specialist Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We provide the tools, training ...

Alera Group, Inc.

Client Service Specialist

Atlanta, GA · On-site

$23 - $35.90/hr

OVERVIEW Client Service Specialist - Employee Benefits Hybrid At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant ...

Greenberg Traurig

Client Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Client Service Coordinator Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation ...

Alera Group

Client Service Specialist

Atlanta, GA · On-site

$23 - $35.90/hr

OVERVIEW Client Service Specialist - Employee Benefits Hybrid At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant ...

Playy Sports

Client Service Representative

Atlanta, GA · Hybrid

$15.50 - $21/hr

CLIENT SERVICE REPRESENTATIVE Atlanta, GA (Hybrid) THE RUNDOWN Playfly Sports is looking for a Client Service Representative to join our team in Atlanta. The Client Service Representative (CSR) will ...

Alera Group

Client Service Specialist

Atlanta, GA · Hybrid

$23 - $35.90/hr

OVERVIEW Client Service Specialist - Employee Benefits Hybrid (Flexible) | Local to Greenville, South Carolina At Alera Group, our Employee Benefits teams help organizations attract, retain, and ...

Zelis

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Client Service Specialist (CSS) The Client Service Specialist (CSS) directly supports healthcare payers, leading meetings and coordinating with stakeholders to deliver operational goals. This role ...

Waverly Advisors, LLC

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client ...

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All JobsClient Service JobsClient Service Jobs in Atlanta, GA

Client Service information

See Atlanta, GA salary details

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$18

$25

How much do client service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client service in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.
What are the most commonly searched types of Client Service jobs in Atlanta, GA? The most popular types of Client Service jobs in Atlanta, GA are:
Client Service jobs near you
Infographic showing various Client Service job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Client Service Leader

Freese and Nichols

Atlanta, GA • On-site

Full-time

Re-posted 16 days ago

Job description

Freese and Nichols is seeking an Client Service Leader for our Atlanta or Duluth, GA offices. As Client Service Leader, you will be responsible for the overall client development in the Georgia region, marketing all Freese and Nichols practices for our federal, state, municipal, county, and water district/river authority, clients. You will partner with clients to create and develop projects and opportunities. You will lead sales strategic planning and coordinate with operational groups and practices on targeted approaches. This position is 75% external sales and 25% internal sales.
Key Responsibilities
  • Develop relationships and serve as a point of contact and liaison for clients
  • Conduct client-facing interactions. Establish and maintain effective relationships with clients via email, social media, phone, and in-person
  • Conduct market research and have market awareness to identify trends and new business development opportunities
  • Assist in implementing Freese and Nichols business development strategies
  • Develop relationships with identified strategic and key client accounts
  • May serve in one or more client representative roles
  • Coordinate, assist, and attend client events, meetings, appointments, and conferences
  • Oversee preparation of presentations for internal business development teams and external clients
  • Prepare, attend, and participate in business development presentations such as lunch and learns, brown bags, and training
  • May supervise activities and tasks of identified Business Development staff
  • Execute on the Strategic and Key Account Program
  • Coordinate with accounting to report on financial metrics such as bookings
  • Identify areas and processes for improvement or efficiency
  • Represent Freese and Nichols through involvement in related industry professional organizations and/or community leadership roles
  • Develop teaming strategies to effectively maximize market potential

Qualifications
  • 12+ years' experience in sales and/or industry business development or an equivalent combination of relevant education and/or experience
  • Bachelor's degree in business or public administration, marketing, urban planning, engineering, or a related field
  • Demonstrated, strong experience working with municipalities/local government entities
  • Seller-doer mindset, understanding the process of procurement, writing proposals, advocating for clients, advanced positioning for business (projects) opportunities, building relationships with decision makers
  • Excellent interpersonal skills, comfortable with leading difficult conversations and solving problems
  • Strong business acumen, ability to learn FNI processes and identify areas to develop and expand Freese and Nichols' market share
  • Knowledge of alternative project delivery - Design-Build, Construction Manager at Risk, etc.
  • Previous knowledge of funding sources and processes to serve Freese and Nichols' client base

Preferred Qualifications:
  • Previous experience with Client Relationship Management systems
  • Active involvement in related industry professional organizations and/or community
  • Professional Licenses and Certifications: AICP, PE, ICMA-CM, DBIA, or other relevant industry credentials

About Freese and Nichols
At the heart of our culture is our LEADS values (Learn continuously, Engage as family, Act with integrity, Deliver quality, and Serve always). Each year, our employee engagement survey confirms that our leaders and our employees live our values.
We strive to be the firm of choice for clients and employees through innovative approaches, practical results, and outstanding service. For more than 130 years, we have been planning and designing the infrastructure our communities need: developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more.
Besides our comprehensive benefits package (see more at Benefits That Work for You), we offer paid overtime for salaried employees, an annual bonus, and access to company cabins in Red River, New Mexico and Banner Elk, North Carolina. We are proud of our flexible work environment which includes a hybrid schedule with up to 40% of remote work, and an alternative work schedule program which provides a day off every other Friday.
Join our team of 1,300+ employees as we grow from Virginia to Colorado. Learn more about working here at Working at Freese and Nichols.
Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
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