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Client Service Jobs in Massachusetts (NOW HIRING)

Innovetive PetCare

Client Service Supervisor

Melrose, MA · On-site

$24 - $27/hr

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Melrose, Massachusetts Compensation: $24.00 - $27.00 / hour Description Melrose Animal Clinic At Melrose ...

Innovetive Petcare

Client Service Supervisor

Melrose, MA · On-site

$24 - $27/hr

Melrose Animal Clinic At Melrose Animal Clinic , we are dedicated to providing exceptional veterinary care and outstanding client service to pets and their families. Our team takes pride in creating ...

HUB International

Client Service Associat

Wilmington, MA · On-site

$20.44 - $30.77/hr

We currently have an opportunity for a Client Services Associate to join our Commercial Lines team in our Wilmington, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CRM ...

Squaremouth

Client Service Associat

Wilmington, MA · On-site

Overview Responsible for supporting Account Managers on all aspects of client service, marketing, and renewal of commercial insurance accounts in accordance with HUB's best practices, policies and ...

Atlantic Group

Client Service Associate

Boston, MA · On-site

$65K/yr

Salary: $65,000 Job Overview - Client Service Associate Compensation: $65,000 - $80,000/year + bonus Location: Boston, MA Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Client Service ...

Pathstone

Client Service Associate

Boston, MA · On-site

$70K - $85K/yr

We are seeking a dynamic Client Service Associate to support our client service operations. This role requires 1 - 4 years of experience in client relationship management, customer success, or ...

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How much do client service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client service in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the most commonly searched types of Client Service jobs in Massachusetts?

The most popular types of Client Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Service jobs?

Cities in Massachusetts with the most Client Service job openings:

Client Service jobs near you
Infographic showing various Client Service job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Client Service Supervisor

VCA Animal Hospitals

Hanover, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary

Job description

VCA Roberts Animal Hospital is looking for a Client Service Supervisor to join our Client Service Team.
We are looking for an energetic and positive person to help lead our Client Service Reps in helping to assure that our clients have a positive experience each and every time they walk in the door.
Experience as a Client Service Representative is a must.
Being able to work with coworkers and help create and keep a positive working environment is also a must.
You will find that our staff is dedicated to our clients and their pets and we keep their pet's health as our top priority while continuing to keep excellent service as our goal.
If you feel that you would like to come on board as our Client Service Supervisor, please feel free to apply.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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