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Client Service Jobs in Massachusetts (NOW HIRING)

Innovetive PetCare

Client Service Supervisor

Melrose, MA · On-site

$24 - $27/hr

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Melrose, Massachusetts Compensation: $24.00 - $27.00 / hour Description Melrose Animal Clinic At Melrose ...

Pathstone

Client Service Associate

Boston, MA · On-site

$70K - $85K/yr

We are seeking a dynamic Client Service Associate to support our client service operations. This role requires 1 - 4 years of experience in client relationship management, customer success, or ...

Pathstone

Client Service Associate

Boston, MA

$70K - $85K/yr

We are seeking a dynamic Client Service Associate to support our client service operations. This role requires 1 - 4 years of experience in client relationship management, customer success, or ...

Gallagher

Client Service Manager

Westborough, MA

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

Partners Capital

Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

Position Description The Client Service Associate located in Boston will support and work closely with senior members of the Client Service Team in coordinating the portfolio operations for a range ...

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How much do client service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for client service in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What does client service do?

Client service professionals are responsible for assisting clients, addressing their needs, and ensuring satisfaction. They communicate effectively, resolve issues, and often use customer relationship management (CRM) tools to maintain positive interactions and support business retention.

What is a client service job?

A client service job involves assisting and supporting clients by addressing their needs, resolving issues, and providing information about products or services. These roles often require strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM systems.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What jobs pay 4000 a week without a degree?

In client service roles, high-paying positions such as sales managers, account executives, or freelance consultants can earn around $4,000 weekly, especially with experience and strong client relationships. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but do not always require a formal degree.
What are the most commonly searched types of Client Service jobs in Massachusetts? The most popular types of Client Service jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Service jobs? Cities in Massachusetts with the most Client Service job openings:
Client Service jobs near you
Infographic showing various Client Service job openings in Massachusetts as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Client Service Supervisor

VCA Animal Hospitals

Hanover, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 656 frontline employees who took The Breakroom Quiz

29th of 52 rated veterinary

Job description

VCA Roberts Animal Hospital is looking for a Client Service Supervisor to join our Client Service Team.
We are looking for an energetic and positive person to help lead our Client Service Reps in helping to assure that our clients have a positive experience each and every time they walk in the door.
Experience as a Client Service Representative is a must.
Being able to work with coworkers and help create and keep a positive working environment is also a must.
You will find that our staff is dedicated to our clients and their pets and we keep their pet's health as our top priority while continuing to keep excellent service as our goal.
If you feel that you would like to come on board as our Client Service Supervisor, please feel free to apply.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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