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Client Service Jobs in Massachusetts (NOW HIRING)

FBinsure,LLC

Client Service Manager

Taunton, MA

$40K - $48K/yr

As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and ...

J J Choice Inc

Client Service Coordinator

Marshfield, MA · On-site

$18.50 - $24.25/hr

The Client Service Coordinator is a full-time, on-site role based in Marshfield, MA. This position is responsible for coordinating client services, including managing inquiries, scheduling caregiver ...

New

Morgan Stanley

Client Service Associate

Westborough, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

Client Service Associate

Wellesley, MA

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

Client Service Associate

Westborough, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

FBinsure,LLC

Client Service Manager

Taunton, MA

$40K - $48K/yr

As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and ...

Morgan Stanley

Client Service Associate

Wellesley, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

Client Service Associate

Wellesley, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

WalkerHealthcare

Client Service Coordinator

Burlington, MA · On-site

$19.50 - $25.50/hr

What You'll Do As our Client Service Coordinator, you'll be the vital link between our Account Teams and clients, ensuring seamless communication and exceptional service delivery. Your ...

Waverly Advisors, LLC

Client Service Associate

Boston, MA · On-site

$60K - $65K/yr

The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client ...

Waverly Advisors LLC

Client Service Associate

Boston, MA · On-site

$60K - $65K/yr

The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client ...

Morgan Stanley

Client Service Associate

Middleton, MA · On-site

$16.75 - $23/hr

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

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All JobsClient Service JobsClient Service Jobs in Massachusetts

Client Service information

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How much do client service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client service in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the most commonly searched types of Client Service jobs in Massachusetts?

The most popular types of Client Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Service jobs?

Cities in Massachusetts with the most Client Service job openings:

Client Service jobs near you
Infographic showing various Client Service job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Client Service Manager

FBinsure,LLC

Taunton, MA

$40K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

At FBinsure we are committed to a client-experience approach. As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and sometimes confusing world of insurance. You will be trained on how to effectively translate complex insurance coverage topics and will work with clients to ensure they are getting the best value and coverages for their needs and budget.

POSITION SPECIFICATIONS: • Personal Lines department- Property & Casualty • Hours 8:00 to 5:00 PM in a specific branch • Client facing position • Required Saturday rotation • Teamwork is essential as this position requires the CSM to assist other members of the department when needed for the benefit of the client experience • Answer all home and auto policy-specific and coverage questions • Service client walk-ins

EDUCATION: The Client Service Manager will be encouraged to obtain his/her broker’s license, pursue certifications and professional designations in accordance with his/her role, and attend seminars to keep abreast of industry changes. At FBinsure we are driven to ensure our employees have the tools and training they need and a fully prepared to invest in the right candidate. We will help you stay up to date in your education and insurance knowledge with our internal training program FB University.

FUTURE OPPORTUNITY: FBinsure offers career road maps and encourages our team members to grow in their knowledge and career. We offer internal growth opportunities at each level of our organization and are committed and excited to help our team.