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Client Services Manager Jobs in California (NOW HIRING)

Securitas

Client Services Manager

Redwood City, CA · On-site

This position oversees all operational, administrative, compliance, financial, and client service functions while providing leadership to Account Managers, Security Managers, Client Services ...

Securitas

Client Services Manager

Redwood City, CA · On-site

$133K/yr

This position oversees all operational, administrative, compliance, financial, and client service functions while providing leadership to Account Managers, Security Managers, Client Services ...

East West Bank

Client Services Manager

Pasadena, CA · On-site

$71K/yr

Overview The Client Services Manager will drive the expansion for the SoCal Commercial Banking portfolio, with a strategic focus on accelerating deposit growth. The successful candidate must exhibit ...

East West Bank

Client Services Manager

Pasadena, CA

$71K - $85K/yr

The Client Services Manager will drive the expansion for the SoCal Commercial Banking portfolio, with a strategic focus on accelerating deposit growth. The successful candidate must exhibit a strong ...

TEKsystems

Client Services Manager

Sacramento, CA · On-site

$30 - $35/hr

Skills Service management, fieldglass, Client services, power bi, vendor management systems Top Skills Details Service management,fieldglass,Client services Additional Skills & Qualifications Must be ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in California

Client Services Manager information

See California salary details

$34.5K

$69.4K

$125.8K

How much do client services manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client services manager in California is $69,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $81,900.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in California? The most popular types of Client Services jobs in California are:
What are popular job titles related to Client Services Manager jobs in California? For Client Services Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in California look for? The top searched job categories for Client Services Manager jobs in California are:
What cities in California are hiring for Client Services Manager jobs? Cities in California with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in California as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $69,408 per year, or $33.4 per hour.
Client Services Manager

Client Services Manager

Senior Helpers North Bay

Santa Rosa, CA

Full-time

Posted 15 hours ago

Senior Helpers rating

5.4

Company rating: 5.4 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

179th of 240 rated social care providers

Job description

Client Services Manager – Santa Rosa Office

Senior Helpers

Senior Helpers is seeking a Client Services Manager to join our Santa Rosa team. In this vital role, you’ll be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

As the Client Services Manager, you’ll oversee the delivery and development of all client services and caregiver support within the franchise territory. Your responsibilities will include ensuring high-quality care, supporting client and caregiver retention, and driving growth in client service hours. This is a full-time, salaried position.

Key Responsibilities

  • Client Engagement & Retention

    • Maintain consistent communication with new clients through caregiver introductions, first-day service calls, and a visit within the first 30 days.

    • Conduct bi-monthly client visits to assess care quality and client/family satisfaction.

    • Manage hospital, rehab, and facility visits as needed.

  • Care Management

    • Develop and update personalized care plans using LifeProfile (training provided).

    • Partner with schedulers to ensure the right caregiver fit.

    • Perform site checks to ensure caregivers follow care plans, policies, and Senior Helpers standards.

  • Business Development

    • Handle service inquiries, follow up on leads, and support revenue growth.

    • Represent Senior Helpers at networking events and serve as a professional ambassador for the company.

    • Seek opportunities to expand client hours, including through special programs and gift certificate offerings.

  • Team & Operational Support

    • Collaborate with internal teams to resolve client concerns.

    • Provide leadership in problem-solving, issue resolution, and service improvements.

    • Perform additional duties as assigned.

Qualifications

  • Industry Experience: Prior home care, healthcare, or senior services experience required.

  • Education: Bachelor’s degree and 3+ years of related work experience strongly preferred.

  • Client Management: At least 1 year of experience managing clients directly.

  • Skills:

    • Strong organizational and time-management skills.

    • Excellent verbal communication, relationship-building, and follow-up skills.

    • Ability to work independently and collaboratively in a fast-paced environment.

    • Creative problem-solving and proactive leadership.

  • Technical Proficiency: Skilled in Microsoft Word, Excel, Outlook, and internet use; quick learner of new software.

  • Mobility: Ability to travel within the territory for client visits.

Why Senior Helpers?

At Senior Helpers, we’re not just caregivers—we’re advocates for improving lives. Join a compassionate, mission-driven team where your contributions directly enhance the well-being of clients and their families.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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