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Client Services Manager Jobs in California (NOW HIRING)

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Client Services Manager information

See California salary details

$34.5K

$69.4K

$125.8K

How much do client services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client services manager in California is $69,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $81,900.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in California?

The most popular types of Client Services jobs in California are:

What are popular job titles related to Client Services Manager jobs in California?

For Client Services Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in California look for?

The top searched job categories for Client Services Manager jobs in California are:

What cities in California are hiring for Client Services Manager jobs?

Cities in California with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $69,408 per year, or $33.4 per hour.

Lead Client Services Manager

(ISC)2 East Bay Chapter

San Jose, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Client Services and Operations Lead Manager Three weeks ago: Be among the first 25 applicants. City of San José is recruiting for a Client Services and Operations Lead Manager in the Infrastructure Division of the Information Technology (IT) Department. The position is a senior-level technical manager who will be responsible for overseeing and managing all the teams and services for endpoint management, Help desk operations, and Enterprise IT procurements.

This position is responsible for maintaining a high service delivery metric for endpoint support and connectivity, strategizing technology solutions to modernize and optimize endpoint management and ensure the delivery of excellent end‐user support. In addition, this position will be responsible for leading large-scale enterprise projects and will supervise a team of Network Technicians, Enterprise Information Technology Engineers, and mid-level service delivery managers.

The City of San José believes in the model of utilizing technology as a means for increased optimization as well as cost savings. Recently, the City has moved toward cloud-based services to host infrastructure services such as storage and Office 365 and has centralized tools and automation to enforce standardization using System Center Configuration Manager and Airwatch.

There is a need for highly skilled, technical hands‐on leadership, oversight, and technical project management as the City continues to look to modern technology to improve its operations and processes. This position is responsible for ensuring high customer service delivery metrics are met or exceeded and will lead technical teams through project review, configuration, and implementation of new technology and will develop and improve IT operation policies, procedures, standards and governance models that fit the enterprise.

The position is also responsible for overseeing Citywide technology procurements and inventory control, as well as leading enterprise procurements for new Client Services specific technologies. The ideal candidate must be able to work in a fast‐paced dynamic environment and be very comfortable with multitasking, making strategic and operational decisions, leading and overseeing large‐scale projects, responding to potential security incidents, and directing teams performing day‐to‐day system administration and troubleshooting.

The position demands a proven ability to troubleshoot and resolve complex technical issues with limited resources. Being a team leader and a team player, as well as having a positive attitude are essential to this position. Full Time San Jose Posted 2 months ago To apply for this job please visit www.governmentjobs.com.

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