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Client Service Manager Jobs in California (NOW HIRING)

cathaybank

VP, Client Service Manager

Los Angeles, CA · On-site

$85K - $125K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

VP, Client Service Manager

Los Angeles, CA

$85K - $125K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

Gallagher

Senior Client Service Manager

San Diego, CA · On-site

Overview At Gallagher, we're looking for a Senior Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and innovative insurance ...

New

cathaybank

VP, Client Service Manager

Los Angeles, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

VP, Client Service Manager

Los Angeles, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

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All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in California

Client Service Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do client service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client service manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in California? The most popular types of Client Service jobs in California are:
What are popular job titles related to Client Service Manager jobs in California? For Client Service Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in California look for? The top searched job categories for Client Service Manager jobs in California are:
What cities in California are hiring for Client Service Manager jobs? Cities in California with the most Client Service Manager job openings:
Client Service Manager jobs near you

Client Service Manager - Water/Wastewater

kennedyjc

San Francisco, CA • Hybrid

$180K - $250K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Northern California. This key role will contribute to the growth and success of our client relationships by developing strategies, assembling teams, and executing plans to deliver KJ’s services efficiently. In addition, the role includes project management responsibilities to ensure adherence to company standards and timelines.

Key Responsibilities:

  • Business Development: Lead new business pursuits and achieve sales targets by cultivating, establishing, and maintaining strong client and partner relationships.
  • Project Delivery: Ensure successful project delivery and financial goal attainment by optimizing operational efficiency. Oversee the execution of multiple projects, ensuring they meet scope, schedule, and budget requirements.
  • Team Leadership: Lead one or more client service teams, coordinating resources and activities to connect people to projects and ensure high-quality project outcomes.
  • Project Management: Serve as Deputy Project Manager or Project Manager for various projects, working under the guidance of the PM or Client Service Director, with full responsibility for scope, schedule, and budget.
  • Client Engagement: Lead client presentations, proposals, and strategy formulation. Collaborate with the Marketing & Proposals team to drive successful business development efforts.

Qualifications:

  • Education: Bachelor’s and/or Master’s degree in Civil or Environmental Engineering, or a similar engineering field.
  • Experience: 10+ years of experience in water/wastewater engineering consulting with a proven track record of success in business development.
  • Licensure: Professional Engineer (PE) license required.
  • Technical Skills: Proficiency with Microsoft Office products and familiarity with Client Relationship Management (CRM) tools.
  • Client Service: Demonstrated ability to provide excellent client service, manage relationships, and understand client needs.
  • Communication Skills: Strong writing, editing, and research skills with the ability to effectively communicate complex ideas.
  • Problem Solving: Strong analytical and problem-solving abilities.
  • Travel: Ability to travel within the Northern California area to project sites, client visits/meetings, and other Kennedy Jenks offices as needed.

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work, with a minimum of two days per week in the office. This approach empowers our people to thrive, collaborate, and achieve their full potential.

Salary Range for this position is anticipated to be between $180,000 and $250,000, depending on education, experience, qualifications, licensure/certifications, and geographic location. This position is eligible for performance and incentive compensation. 

Benefits Summary: Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.

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