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Client Service Manager Jobs in California (NOW HIRING)

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The Associate Client Service Manager maintains open communication with clients and team members, assists clients in scheduling their regular appointments with advisors, follows through on all ...

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

The role of the Client Service Manager is to provide support to the Property Management, Hospitality Teams and Customers by delivering exceptional customer service and effectively managing the ...

The role of the Client Service Manager is to provide support to the Property Management, Hospitality Teams and Customers by delivering exceptional customer service and effectively managing the ...

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Client Service Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do client service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client service manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in California?

The most popular types of Client Service jobs in California are:

What are popular job titles related to Client Service Manager jobs in California?

For Client Service Manager jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Client Service Manager jobs?

Cities in California with the most Client Service Manager job openings:

Infographic showing various Client Service Manager job openings in California as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $57,239 per year, or $27.5 per hour.

Client Service Manager

VCA Animal Hospitals

Rohnert Park, CA • On-site

$68K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 657 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary


Job description

Client Services Manager - VCA Animal Care Center of Sonoma County
Rohnert Park, CA
VCA Animal Care Center of Sonoma County is looking for a Client Services Manager who can lead with energy and heart. You'll be the steady hand behind a busy hospital, building real relationships with clients and the team, keeping daily operations sharp, and creating a team culture people actually want to be part of. If you love a fast pace, connect with people easily, and take ownership seriously, this is your next move.
Location: 6470 Redwood Dr, Rohnert Park, CA 94928
What You'll Do
  • Lead, coach, and develop client service and administrative Associates
  • Own scheduling, onboarding, performance reviews, and staff development
  • Step in on conflict resolution and client de-escalation; build a strong team culture
  • Keep client flow smooth and resolve non-medical concerns quickly
  • Manage office operations - supplies, phone systems, basic IT troubleshooting
  • Keep records accurate and ensure compliance with safety and hospital protocols
  • Oversee budgeting, purchasing, deposits, A/R, and billing
  • Partner with leadership on marketing and digital presence

What You Bring
  • High school diploma or equivalent
  • 3+ years supervisory experience in a client-facing role
  • 3+ years in finance or accounting
  • Veterinary industry experience a plus, Emergency/specialty veterinary even better
  • Comfortable lifting 40 lbs, sitting and being on your feet, and thriving in a fast pace

Schedule: Full-time; weekend availability required
Compensation: $68,000-$75,000 base, negotiable based on experience, education, and credentials
Benefits: VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates.
  • Mental Health: Access to the Lyra mental health platform, including up to 12 therapy sessions per year, guided self-care, and meditation resources.
  • Full Healthcare: Comprehensive medical, dental, and vision insurance with HSA/FSA options, as well as fertility benefits.
  • Paid Time Off: Paid vacation, sick, parental, and bereavement leave.
  • Financial Support: 100% employer-paid short-term and long-
  • Protection: Access to the Better Together Fund for crisis support in qualifying situations.
  • Perks: Rabies prophylaxis vaccine and titer testing.
  • Education: Continuing Education (CE) allowance for veterinarians and credentialed veterinary technicians, along with access to WOOF University®, which includes RACE-approved courses.
  • Latest Tech & Innovation: Opportunities to work with the latest technology and programs that encourage innovation and creativity, such as VCA Next.
  • Sponsorships: Penn Foster and VTNE test prep sponsorships, as well as VTNE prep courses.
  • Discounts: Discounted Low-Stress Handling, Fear Free, and AAFP Cat-Friendly certifications, along with VETGirl and VIN subscriptions.
  • Freebies: Free NAVTA membership and a free subscription to Plumb's.
  • Programs: Leadership development and mentorship programs.
  • Retirement: 401(k) retirement savings plan with increasing employer contribution.
  • Full Coverage: 100% employer-paid professional liability coverage and life insurance coverage equal to one year's salary.
  • Pet Care Perks: Generous pet care discounts and VIP programs.
  • Advisory Services: Student loan advisory services, tools, and resources.
  • Legal Resources: Access to legal resources for common legal services.
  • Transfer Opportunities: Nationwide hospital transfer opportunities.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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