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Client Service Manager Jobs in California (NOW HIRING)

Overview At Gallagher, we're looking for a Senior Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and innovative insurance ...

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Client Service Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do client service manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for client service manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What are the salary expectations for customer service managers?

The salary for a Client Service Manager typically ranges from $50,000 to $85,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or commissions are common in customer-focused environments.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

Is a client service manager a good career?

A client service manager is a professional responsible for maintaining client relationships, resolving issues, and ensuring customer satisfaction. It is a stable career with opportunities for advancement, often requiring strong communication, problem-solving skills, and industry knowledge. The role can be rewarding for those interested in customer relations and management.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How to become a client service manager?

To become a client service manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, problem-solving, and leadership skills is essential, and some employers may prefer certifications such as Certified Customer Service Manager (CCSM).

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in California? The most popular types of Client Service jobs in California are:
What are popular job titles related to Client Service Manager jobs in California? For Client Service Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in California look for? The top searched job categories for Client Service Manager jobs in California are:
What cities in California are hiring for Client Service Manager jobs? Cities in California with the most Client Service Manager job openings:
Client Service Manager

$140K - $210K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago


Job description

Carollo Engineers is a leading engineering firm dedicated exclusively to water. For over 90 years, we've specialized in the planning, design, and construction of water, wastewater, stormwater, and reuse facilities, bringing innovative and sustainable solutions to the water sector's most complex challenges.

We work with water agencies, municipalities, utilities, research organizations, and private companies across various industries, including technology, manufacturing, and beyond. These clients choose Carollo because we employ some of the most knowledgeable and experienced professionals in the world. When you join our team, you'll work alongside industry leaders who are advancing the science of water, protecting public health, and building resilient communities.

Carollo's vision is to be the best water consulting firm and the best place for you to build your career. If you're passionate about making a difference in this critical field, we invite you to explore a career with Carollo.


  • Work on projects related to municipal water and wastewater treatment plants, including but not limited to major treatment plant expansions, regional water quality studies, and critical water reuse projects that will create sustainable and resilient water supplies for the world.
  • Develops significant relationships with new and existing clients and has responsibility for client maintenance
  • Plans, schedules, and conducts engineering work on projects, for multiple clients, of medium to large sizes of moderately complex nature
  • Initiates and maintains extensive contacts with key engineers and officials of other organizations and companies
  • Has full technical responsibility for interpreting, organizing, executing, and coordinating assignments
  • Determines program objectives and requirements and organize programs and projects
  • Involved in exploration of subject area, definition of scope and selection of problems for investigation, and development of novel concepts and approaches
  • Responsible for budget, schedule, contractual obligations and quality standards
  • Directs several subordinate supervisors or team leaders
  • Responsible for training and mentoring internal staff
  • Plans and develops projects concerned with unique or controversial problems that have an important effect on major organization programs
  • Develops standards and guides for diverse engineering activities
  • Responsible for acting independently and making authoritative decisions on technical matters
  • Participates on team that prepares proposals, conducts interviews, and negotiates contracts with clients
  • Supports firm's relationships with client management personnel
  • Responsible for identifying and directs sub-consultants performing services on projects
  • Active in professional associations, including presentation of technical papers, member of technical committee, officer of local or national organization
  • Minimal travel is required

  • Bachelor's degree in civil, environmental, or chemical engineering
  • Registration as a Professional Engineer
  • 15+ years professional experience (exclusive of any advanced degree)
  • Experience delivering water and wastewater treatment, reuse, wastewater collection systems, water transmission/distribution, pipeline rehabilitation, and/or pump station projects
  • Ability to deliver high-quality services within budget and schedule constraints
  • Ability to evaluate progress of staff and results obtained, and recommend major changes to achieve overall objectives
  • Ability to communicate effectively with multiple clients and project teams

  • Master’s degree in environmental engineering
  • Design and construction phase experience

$140,000 to $210,000 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.


Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollo’s benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available.  Eligibility for benefits varies based on employment status.

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