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Client Service Manager Jobs in California (NOW HIRING)

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Client Service Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do client service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client service manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in California?

The most popular types of Client Service jobs in California are:

What are popular job titles related to Client Service Manager jobs in California?

For Client Service Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in California look for?

The top searched job categories for Client Service Manager jobs in California are:

What cities in California are hiring for Client Service Manager jobs?

Cities in California with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,239 per year, or $27.5 per hour.

Client Service Manager

City Wide Facility Solutions

Wildomar, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Build Relationships. Solve Problems. Grow Your Career.
Are you someone who enjoys building relationships, working independently, and making a real impact for your clients?
City Wide Facility Solutions is looking for an Account Manager to manage an established portfolio of commercial clients throughout the Inland Empire. In this role, you'll become the trusted advisor for your clients-ensuring their facilities are well maintained while identifying opportunities to provide additional solutions that help their businesses operate more efficiently.
Every day is different. You'll spend time visiting client facilities, meeting with business owners and property managers, solving problems, coordinating with our independent contractors, and helping clients receive exceptional service. If you enjoy autonomy, relationship-building, and seeing the results of your work, this is an outstanding opportunity.
Why Join City Wide?
At City Wide, we believe our people are our greatest asset. We invest in our team and reward performance.
We offer:
  • Competitive base salary
  • Uncapped commission on additional maintenance services and facility supply sales
  • Client retention bonus for maintaining greater than 90% retention
  • Opportunity to earn our annual President's Club trip as a top performer
  • Medical, Dental & Vision Insurance
  • 401(k) with employer match
  • Mileage reimbursement
  • Two weeks Paid Time Off
  • Paid sick time
  • Supportive leadership team with ongoing coaching and development
  • A positive, collaborative office culture where people genuinely enjoy coming to work

What You'll Do
As an Account Manager, you'll serve as the primary point of contact for an assigned portfolio of commercial clients.
Your responsibilities include:
  • Build long-term relationships with clients through regular facility visits and proactive communication.
  • Ensure exceptional service through routine quality inspections and follow-up.
  • Quickly resolve client concerns while coordinating with our contractor network.
  • Identify opportunities to expand client relationships through additional facility services and products.
  • Prepare pricing and proposals for additional services.
  • Coordinate new client starts to ensure a smooth onboarding experience.
  • Recruit, develop and manage relationships with independent contractors.
  • Work closely with Night Managers to maintain outstanding service quality.
  • Maintain accurate client information and inspection records using our CRM.
  • Partner with our Sales Team by identifying new opportunities within your territory.
  • Help protect and grow an existing book of business through outstanding customer service.

What Makes Someone Successful?
The most successful Account Managers are:
  • Relationship builders who genuinely enjoy helping clients.
  • Organized and detail-oriented.
  • Comfortable working independently while managing multiple priorities.
  • Positive problem-solvers who take ownership.
  • Motivated by earning performance-based incentives.
  • Excellent communicators who follow through on commitments.

Requirements
  • 3+ years of experience in Account Management, Customer Success, B2B Sales, Facility Management, Operations, or a similar client-facing role.
  • Strong customer service and relationship management skills.
  • Excellent verbal and written communication.
  • Experience using Microsoft Office and CRM software.
  • Valid California driver's license, reliable transportation, and current vehicle insurance.
  • Bilingual English/Spanish is a plus, but not required.

About City Wide Facility Solutions
  • City Wide Facility Solutions is the nation's leading management company in the building maintenance industry. We simplify facility management by coordinating janitorial services along with more than 20 additional building maintenance solutions through our network of trusted service providers.
  • Our mission is simple: help our clients save time, solve problems, and maintain facilities they can be proud of.
  • If you're looking for a career where your work matters, your effort is rewarded, and you have the opportunity to grow professionally while making a difference every day, we'd love to hear from you.
Physical Demands
  • Constant sitting, bending, standing, etc. Ability to lift 50 pounds, work outdoors for 4 hours per day.

Benefits
  • Health Care Plan (Medical, Dental & Vision), $335 monthly company paid
  • Retirement Plan (401k, IRA), with company match
  • Life Insurance (Basic, Voluntary & AD&D). $50,000 company paid
  • Mileage reimbursement
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

Apply