ZipRecruiter

Log In

1

Client Service Manager Jobs (NOW HIRING)

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

PalAmerican

Client Service Manager

Sacramento, CA · On-site

Client Service Manager Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver ...

JPMorgan Chase & Co.

Client Service Manager

Tampa, FL · On-site

As a Client Service Manager II within the Payments Solution Center, you will be directly responsible for the day to day operations, client service delivery and management as well as oversight of key ...

Dragonfly Pond Works

Client Service Manager

Raleigh, NC · On-site

$65K - $75K/yr

Client Service Manager We are looking for a Client Service Manager to drive sales and revenue growth by building strong relationships with clients in the Raleigh, NC area. This is an exciting ...

PalAmerican Security

Client Service Manager

Portland, OR · On-site

$65K - $70K/hr

PalAmerican Security - Client Service Manager Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and ...

Lnw

Client Service Manager

Las Vegas, NV

Position Summary The Client Service Manager is responsible for the coordination and monitoring necessary to ensure that tables projects (deployments, expansions, and upgrades) are successfully ...

Gallagher

Client Service Manager

Bellevue, WA

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

Gallagher

Client Service Manager

Minneapolis, MN

Overview The Client Service Manager (Account Manager) is a pivotal role responsible for delivering high-quality, personalized, and exceptional service to customers. This role involves managing the ...

Gallagher

Client Service Manager

Kansas City, MO

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

NFP

Client Service Manager

Manhattan, NY · On-site

The Client Service Manager is a pivotal role responsible for building and maintaining strong relationships with our client service associates (CSA) and relationship managers (RM). This individual ...

Mgahomecare

Client Service Manager

Colorado Springs, CO · On-site

$56K/yr

Client Service Manager Job Overview The Client Services Manager (CSM) is responsible for developing and managing relationships with assigned clients and field staff to more quickly resolve challenges ...

next page

Showing results 1-20

People also search for

All JobsClient Service Manager Jobs

Client Service Manager information

See salary details

$24.5K

$58K

$101K

How much do client service manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for client service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

More about Client Service Manager jobs
What cities are hiring for Client Service Manager jobs? Cities with the most Client Service Manager job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
Who are the top companies hiring for Client Service Manager jobs? The top employers for Client Service Manager jobs are:
What states have the most Client Service Manager jobs? States with the most job openings for Client Service Manager jobs include:
What job categories do people searching Client Service Manager jobs look for? The top searched job categories for Client Service Manager jobs are:
Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Client Service Manager

Fidelity Investments

Salt Lake City, UT

Full-time

Posted yesterday

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:

Client Service Manager

The Role

Fidelity Private Shares is looking for an energetic, engaging individual to join our client services team as a Client Service Manager. In this role, you will deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills. The primary responsibility of this role is supporting users of the Fidelity Private Shares (FPS) platform-through inbound support tickets, our self-help library, and other educational materials.

Note: Fidelity is not providing immigration sponsorship for this position

The Expertise and Skills You Bring

  • Candidates should have 3-5 years of experience supporting customers in a B2B SaaS company. No legal or technical experience is required, although familiarity with the subject matter or equity management platforms is preferred.
  • Excellent verbal and written communication skills and comfort with client communication is essential
  • Passionate about creative problem solving for customers and end users
  • Self-motivated, eager to learn and thrive in a collaborative environment
  • Customer obsessed and passionate about providing the best support to customers who are scaling their businesses
  • Familiarity with Zendesk, Hubspot Service Hub or a similar ticket tracking product.

Primary Responsibilities Include:

  • Engage with customers to resolve issues that come through as support tickets to our team
  • Partner with Customer Success, Sales, Product and Engineering to diagnose and solve problems
  • Craft well written, tailored communications to help customers resolve their issues
  • Serve as a trusted advisor with an open, caring and approachable style of working
  • Manage multiple competing priorities to achieve results for every customer
  • Collaborate with cross-functional teams to identify and implement product and process improvements that enhance the client experience.
  • Meet Key Metrics - Achieve KPIs focused on time to respond, number of touches, CSAT, etc.

The Team

Fidelity is a leader in the equity administration space. We enable builders and operators from start-ups to fortune 500 companies to seamlessly manage their equity and empower their workforce through Fidelity's robust financial wellness offerings.

Our client services team is known among our competitors for providing exceptional customer service. We are a small, collaborative team who thrive on teamwork, open communication, positivity, and going above and beyond in service of our customers.

Certifications:Category:Client Service

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply