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Sr Client Services Manager Jobs (NOW HIRING)

MWH

Senior Client Services Manager

Salem, OR · On-site

Slayden Constructors Inc. (SCI), a wholly owned subsidiary of MWH Constructors, Inc. (MWH), is seeking a Senior Client Services Manager to support critical water, wastewater, and advanced water ...

2020 Companies

$85 - $90/hr

Senior Client Services Manager** to serve as a key strategic partner and executive liaison for our Android client program. In this expanded role, you won't just support account growth; you will shape ...

Jobtailor

NY · On-site

$120 - $170/hr

Develops innovative new products and services based on client input and profitability goals * Negotiates, communicates and monitors special claim handling instructions for risk management accounts ...

Senior Helpers

Client Services Manager

Auburn, WA · On-site

Our Client Service Manager will manage and develop all client services for Senior Helpers of Seattle within the franchise territory including converting leads, retention of clients, and managing the ...

Azerion

Client Services Manager

Manhattan, NY · On-site

Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and ...

Sulake

Client Services Manager

Manhattan, NY · On-site +1

Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and ...

Azerion

Client Services Manager

Manhattan, NY · On-site

$80K/yr

Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and ...

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How much do sr client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for sr client services manager in the United States is $117,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $150,000.00 per year, depending on experience, location, and employer.

What does a Sr Client Services Manager do?

A Sr Client Services Manager is responsible for overseeing and managing relationships with key clients, ensuring their needs are met and that they receive high-quality service. They act as the main point of contact between clients and the company, addressing any issues, coordinating projects, and identifying opportunities for growth or improvement. Additionally, they may supervise a team of client service representatives, develop strategies to enhance client satisfaction, and help drive business retention and expansion.

What are the key skills and qualifications needed to thrive as a Sr Client Services Manager, and why are they important?

To thrive as a Sr Client Services Manager, you need a strong background in client relationship management, project coordination, and business development, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, project management tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills help you build trust and guide teams effectively. These abilities are crucial for maintaining client satisfaction, ensuring project delivery, and driving business growth.

What are some typical challenges Sr Client Services Managers face when balancing client expectations with internal resources?

Sr Client Services Managers often navigate the challenge of aligning client expectations with the capabilities and timelines of internal teams. This can involve prioritizing projects, communicating transparently about what is feasible, and negotiating deadlines or deliverables when resources are limited. Building strong relationships internally and externally is key to addressing potential conflicts and ensuring both client satisfaction and team well-being. Proactive communication and problem-solving skills are essential for success in this role.

How much do senior client services managers make in the US?

Senior Client Services Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $100,000. Compensation varies based on experience, industry, location, and company size, and may include bonuses and benefits.

What is the role of a senior client services manager?

A senior client services manager oversees client accounts, ensuring customer satisfaction and retention by managing relationships, resolving issues, and coordinating with internal teams. They often lead strategic planning, monitor service delivery, and utilize CRM tools to meet client needs and business goals.
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Sr Client Services Manager jobs near you
Infographic showing various Sr Client Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $117,128 per year, or $56.3 per hour.

Senior Client Services Manager

Slayden Constructors, Inc.

Salem, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Slayden Constructors Inc. (SCI), a wholly owned subsidiary of MWH Constructors, Inc. (MWH), is seeking a Senior Client Services Manager to support critical water, wastewater, and advanced water treatment plant projects for both municipal and industrial clients. The position will be based out of the Salem, Oregon area.
Slayden is a leader in the construction industry, with a primary focus on water and wastewater infrastructure. Slayden is built on strong values, hard work and a commitment to getting the job done right. The success of our company is best expressed through our efforts to provide a safe workplace with respected employees and a committed management team. Our approach has provided steady growth in work volume, successful career development for personnel, and an extensive list of satisfied clients for more than 30 years .
About the Role
Slaydenis currently seeking a qualified Senior Client Services Manager to lead and drive market expansion, focusing on large-scale general contracting services for water/wastewater treatment facilities, as well as our Construction Management Services business. This Client Services Manager will primarily manage our business development policies, processes, and seek out and support the implementation of best-in-class practices. This position will support and coordinate with Corporate and regional leaders to maintain the quality and uniformity of our business development processes.
The Client Services Manager will also manage our CRM system, assist in identifying and positioning for new business opportunities, participate in strategic and budget planning activities, assist in developing and supporting pursuit teams, and serve as an internal and external representative of Slayden's business development team.
Essential Functions
  • Support the day-to-day processes and function of the business development team (i.e., meetings, overall coordination across districts, CRM management, pursuit strategy, budget and strategic planning.
  • Develop, seek out and maintain best-in-class construction BD policies, processes and practices.
  • Coordinate with and support district leaders to ensure the district is using best-in-class policies, processes and practices.
  • Assist in identifying and positioning for new business opportunities for core water/wastewater opportunities; screen and facilitate sales opportunities and growth through research, relationships, calls, conferences, and presentations.
  • Participate in annual strategic and budget planning activities related to business development.
  • Participate in water and wastewater related industry tradeshow activities to identify, coordinate and meet with prospective clients.
  • Maintain positive industry relationships and work across internal departments to foster assistance as needed in sales proposals, presentations and specifications.
  • Manage CRM system.
  • Operate as a key member of strategic pursuit teams by participating in capture and campaign activities, writing and editing proposal and SOQ content, and coaching project interview teams.
  • Partner with marketing team to develop marketing materials and tools to support business development.
  • Educate support staff and new employees on the role of Business Development in the organization.

Basic Qualifications
  • 5+ years of experience with business development, market research and sales activities.
  • Client facing experience developing new business for water/wastewater projects.
  • Ability to successfully manage CRM system tracking multiple opportunities and clients.
  • Fiscal responsibility in managing complex multi-discipline projects.
  • Strong research, business, and communications skills.
  • Strong community interaction and involvement.
  • Outstanding communication skills, both verbal and written on project related issues.
  • Excellent computer skills in search engines.
  • Creative problem-solving ability, negotiation and follow-up skills.
  • Strong organizational skills, flexibility and the ability to prioritize work assignments.
  • Bachelor's degree in civil or environmental engineering, construction management, business, computer science or a related degree. An equivalent combination of experience, skills and training may be considered.

Preferred Qualifications
  • Prior related water/wastewater design or construction infrastructure experience.

Benefits
  • Group health & welfare benefits including options for medical, dental and vision
  • 100% company-paid benefits including Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD) (after 60 day waiting period for STD & LTD only), Employee Assistance Program and Health Advocate
  • Voluntary benefits at discounted group rates for accident, critical illness, and hospital indemnity
  • Flexible Time Off Policy (includes vacation, sick and personal time)
  • Paid Parental Leave Program
  • 10 Paid Holidays
  • 401(k) Plan (company matching contributions up to 4%)

Compensation
  • The anticipated compensation for this position is $140,000-$170,000/yr depending on previous experience.

Please note that all positions require pre-employment screening, including drug and background check, as a condition of employment.
Equal Opportunity Employer, including disabled and veterans.
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