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Client Service Management Jobs (NOW HIRING)

BNY

Specialist, Client Service Management

Houston, TX · On-site

$16.25 - $21.50/hr

Job Title Specialist, Client Service Management We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in ...

BNY

Specialist, Client Service Management

Wilmington, DE · On-site

$16.50 - $21.75/hr

Job Title Specialist, Client Service Management We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in ...

BNY

Specialist, Client Service Management II

Pittsburgh, PA · On-site

$16 - $21/hr

Job Title Specialist, Client Service Management II We're seeking a future team member for the role of Specialist, Client Service Management II to join our Wealth Management team. This role is located ...

BNY

Specialist, Client Service Management

San Francisco, CA

$20 - $26.50/hr

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in San Francisco, CA. In this role, you'll make an ...

BNY

Specialist, Client Service Management

Boston, MA · On-site

$18.50 - $24.50/hr

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Boston, MA. In this role, you'll make an impact in ...

BNY Mellon

Specialist, Client Service Management

Dallas, TX · On-site

$16.75 - $22.25/hr

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Dallas, TX. In this role, you'll make an impact in ...

BNY

Specialist, Client Service Management II

Berwyn, PA · On-site

$16.25 - $21.50/hr

Specialist, Client Service Management II (Money Manager Data Team) We're seeking a future team member for the role of Specialist, Client Service Management II (Money Manager Data Team) to join our ...

BNY

Specialist, Client Service Management

Dallas, TX

$16.75 - $22.25/hr

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Dallas, TX. In this role, you'll make an impact in ...

BNY Mellon

Specialist, Client Service Management

Boston, MA · On-site

$18.50 - $24.50/hr

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Boston, MA. In this role, you'll make an impact in ...

BNY

Specialist, Client Service Management II

Pittsburgh, PA · On-site

$16.50 - $21.75/hr

The Specialist, Client Service Management II serves as a key member of the client coverage team, partnering with Bankers, Wealth Advisors, Private Banking Associates, and internal service partners to ...

BNY

Vice President, Client Service Management

Lake Mary, FL · On-site

$121K - $155K/yr

Collaborate with Client Coverage Sales and Relationship Management to drive service success and enable future commercial opportunities. * Anticipate client needs and stay informed on market trends ...

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How much do client service management jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client service management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is client service management?

Client service management refers to the practice of overseeing and improving relationships with clients to ensure their needs are met and their expectations are exceeded. Professionals in this field act as the main point of contact between an organization and its clients, handling inquiries, resolving issues, and coordinating services. Their goal is to deliver a positive client experience, foster loyalty, and support business growth by ensuring satisfaction throughout the client lifecycle.

What are the key skills and qualifications needed to thrive as a client service manager?

To thrive as a Client Service Manager, you need strong customer relationship management skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and sometimes certifications like ITIL or PMP are typically required. Exceptional communication, conflict resolution, and organizational skills help you stand out in this client-facing role. These competencies are vital for building client trust, ensuring service delivery excellence, and maintaining long-term business relationships.

How does a client service manager typically collaborate with internal teams to address client needs?

Client Service Managers often act as a bridge between clients and various internal departments, such as sales, operations, and product development. They regularly communicate client feedback and requirements to ensure solutions are tailored effectively. Collaboration usually involves cross-functional meetings, joint problem-solving sessions, and ongoing coordination to resolve issues quickly and deliver a seamless experience for clients. Building strong relationships with both clients and internal teams is key to success in this role.

What is the difference between Client Service Management vs Customer Support Specialist?

AspectClient Service ManagementCustomer Support Specialist
CredentialsRelevant certifications in client management, communication, or customer relationship management (CRM) toolsBasic customer service training, sometimes certifications in support tools
Work EnvironmentTypically office-based, managing client accounts and relationshipsOften call centers or help desks, providing technical or service support
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications
Search & Comparison IntentUnderstanding client relationship roles, career paths, or job requirementsTechnical support, troubleshooting, or customer service roles

Client Service Management focuses on building and maintaining long-term client relationships, often involving strategic planning and account management. Customer Support Specialists primarily handle technical issues or inquiries to resolve customer problems quickly. While both roles involve customer interaction, Client Service Management emphasizes relationship growth, whereas Customer Support is more about issue resolution.

How much do client service managers make in the US?

Client service managers in the US typically earn an average salary of around $65,000 to $85,000 per year, depending on experience, industry, and location. Salaries can vary widely, with those in larger companies or metropolitan areas often earning higher wages, and certifications or specialized skills can also influence compensation.

What does a client service management do?

A client service management professional oversees the delivery of services to clients, ensuring their needs are met and issues are resolved promptly. They coordinate between clients and internal teams, manage relationships, and often use customer relationship management (CRM) tools to improve service quality and client satisfaction.
More about Client Service Management jobs

What states have the most Client Service Management jobs?

States with the most job openings for Client Service Management jobs include:

What job categories do people searching Client Service Management jobs look for?

The top searched job categories for Client Service Management jobs are:

Client Service Management jobs near you
Infographic showing various Client Service Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Specialist, Client Service Management

BNY

Houston, TX • On-site

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title

Specialist, Client Service Management

Job Description

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Houston, TX.

In this role, you'll make an impact in the following ways:

  • Provide quality client support to resolve daily transaction and process issues, under general or direct supervision depending on experience.
  • Maintain strong client relationships by researching and resolving inquiries efficiently and accurately.
  • Respond to client questions by phone, email, and other channels regarding products, services, and procedures; may provide basic technical assistance or more advanced support based on experience level.
  • Research and resolve operational or client issues, route items to the appropriate team when needed, and provide status updates on open items and problem resolution.

To be successful in this role, we're seeking the following:

  • Bachelor's degree or an equivalent combination of education and work experience in a related field.
  • 0-2 years of experience in an operational area and/or client services preferred.
  • Strong client service orientation with excellent communication and interpersonal skills.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Detail-oriented with strong organizational and problem-solving abilities.
About the Team

At BNY, our culture speaks for itself. Check out the latest BNY news at BNY Newsroom & BNY LinkedIn.

Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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